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Operations Supervisor Jobs in Boston, MA (NOW HIRING)

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Operations Supervisor information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do operations supervisor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for operations supervisor in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is an operations supervisor?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

What are some common challenges operations supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What are the key skills and qualifications needed to thrive as an operations supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

How much do operations supervisors make in the US?

Operations supervisors in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on industry, experience, and location. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $100,000 in high-demand sectors or senior roles.
More about Operations Supervisor jobs

What are the most commonly searched types of Operations Supervisor jobs in Boston, MA?

The most popular types of Operations Supervisor jobs in Boston, MA are:

What are popular job titles related to Operations Supervisor jobs in Boston, MA?

For Operations Supervisor jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Operations Supervisor jobs in Boston, MA look for?

The top searched job categories for Operations Supervisor jobs in Boston, MA are:

What cities near Boston, MA are hiring for Operations Supervisor jobs?

Cities near Boston, MA with the most Operations Supervisor job openings:

Operations Supervisor jobs near you
Infographic showing various Operations Supervisor job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Field Operations Supervisor

Pespisa Company

North Chelmsford, MA • On-site

$40 - $70/hr

Full-time

Medical, Dental, Retirement

Posted 20 days ago

Job description

Benefits:
  • 401(k)
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance

Pespisa Company is looking for an experienced Field Operations Supervisor
The Field Operations Supervisor is responsible for leading the day-to-day operation of the HVAC and Plumbing field teams. This individual oversees technicians, ensures exceptional customer service, maintains quality workmanship, improved productivity, and supports the continued growth of the company.
The ideal candidate has extensive experience in both HVAC and plumbing, has successfully supervised technicians, possesses strong leadership skills, and is committed to developing employees while delivering exceptional customer experience. 
Primary Responsibilities
  • Supervise, mentor, and support HVAC and plumbing technicians.
  • Lead by example with professionalism, integrity, and a positive attitude.
  • Conduct ride-along, field evaluations, and technician coaching.
  • Assist with hiring, onboarding, and training new employees.
  • Hold technicians accountable for company standards, workmanship, safety, and performance expectations.
  • Build a positive team culture focused on communication, teamwork, accountability, and customer satisfaction.
Customer Service
  • Promote outstanding customer service in every job.
  • Support technicians in communicating repair options and recommendations.
  • Resolve customer concerns professionally and promptly.
  • Ensure customers receive positive experience from the initial service call through job completion.
Performance Management
  • Monitor technician productivity and efficiency
  • Review key performance indicators (KPIs).
Safety Compliance
  • Promote safe work environment.
  • Ensure technicians follow OSHA safety standards and company policies.
  • Conduct regular safety meetings.
  • Maintain vehicle, equipment, and job site safety standards.
  • Ensure proper use of tools, materials, and personal protective equipment (PPE)
Administrative Responsibilities
  • Work closely with GM to ensure the daily operations of the company run efficiently.
  • Communicate field issues, customer concerns, staffing needs and operational challenges to the GM.
  • Ensure technicians complete all required documentation, including:
    • Detailed job notes.
    • Photos / videos taken and uploaded into Service Titan.
    • Equipment model and serial numbers recorded on every installation.
    • Customer signatures on every job, estimate, etc. 
Qualifications
  • Minimum of 4-10 years of experience in the HVAC and plumbing industry.
  • Strong working knowledge of both residential HVAC and plumbing systems.
  • Previous experience supervising, managing, or leading field technicians.
  • Provide ability to coach, mentor and develop employees.
  • Excellent troubleshooting and diagnostic skills.
  • Strong organizational and time management skills.
  • Ability to remain calm under pressure and adapt to changing priorities.
Physical Requirements
  • Ability to perform field work.
  • Ability to lift 50+ pounds.
  • Ability to climb ladders, work in attics, crawl spaces, and mechanical rooms when necessary.
  • Valid Driver license with a clean driving record.