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Operations Supervisor Jobs in Boston, MA (NOW HIRING)

Tapestry, Inc.

Store Operations Supervisor

Wrentham, MA · On-site

Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and operational excellence. Sales & KPIs * Drive ...

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All JobsOperations Supervisor JobsOperations Supervisor Jobs in Boston, MA

Operations Supervisor information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do operations supervisor jobs pay per year?

As of Aug 22, 2026, the average yearly pay for operations supervisor in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is an operations supervisor?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

What are some common challenges operations supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What are the key skills and qualifications needed to thrive as an operations supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

How much do operations supervisors make in the US?

Operations supervisors in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on industry, experience, and location. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $100,000 in high-demand sectors or senior roles.
More about Operations Supervisor jobs

What are the most commonly searched types of Operations Supervisor jobs in Boston, MA?

The most popular types of Operations Supervisor jobs in Boston, MA are:

What are popular job titles related to Operations Supervisor jobs in Boston, MA?

For Operations Supervisor jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Operations Supervisor jobs in Boston, MA look for?

The top searched job categories for Operations Supervisor jobs in Boston, MA are:

What cities near Boston, MA are hiring for Operations Supervisor jobs?

Cities near Boston, MA with the most Operations Supervisor job openings:

Operations Supervisor jobs near you
Infographic showing various Operations Supervisor job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Operations Supervisor (Endocrinology)

Boston Medical Center

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

549th of 1,061 rated hospitals

Job description

POSITION SUMMARY:
Operations Supervisor supervises, coordinates and monitors administrative and financial operations for the assigned department(s). Directly supervises professional and clerical and is the administrative liaison for the assigned department(s). Committed to provide the highest quality of service in an ambulatory or hospital based setting.
Position: Operations Supervisor
Department: Endo Diabetes & Nutrition Clinic
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
  • Ensures that the assigned department(s) runs smoothly, efficiently and professionally on a daily basis. Assists with new hire orientation, training, supervising, and assigning tasks to assigned staff.
  • Manages work flow and monitors quality of work of the assigned group to ensure an efficient operational flow, timely completion of assignments and adherence to department's standards and regulations.
  • Coordinates and maintains the monthly schedule for the assigned department(s).
  • Tracks and collects employees' hours; reviews employee hours against the scheduled time to work, tracks leaves and vacation/sick time for the Department.
  • Submits weekly timesheets to the manager/director, and in the absence of manager/director, submits timesheets to Payroll Department.
  • Monitors performance of unit coordinators and compliance with departmental procedures and completes annual performance appraisals.
  • Serves as first point of contact for benefit and payroll questions for all department employees.
  • Works with managers and staff to resolve employee relations issues, drawing on appropriate BMC resources.
  • Schedules meetings, coordinates audio-visual and technology requirements, orders catering services, etc., as needed.
  • Analyzes, categorizes and prioritizes correspondence; responds to communications on behalf of the Manager; acts with a high level of independence in determining appropriate course of action.
  • Collaborates with the department's educators in creating an orientation schedule for all new staff.
  • Schedules all mandatory trainings for staff.
  • Maintains and supervises the maintenance of departmental files, manuals and records.
  • Provides backup support for other administrative staff during breaks and time out of the office.
  • Assists with project management and follow-through.
  • Participates in quality improvement teams as required.
  • Deals discreetly with confidential information concerning professional and patient issues including correspondence, test results, billing data, etc.
  • Creates reports, spreadsheets, presentations and other correspondence requested.
  • Plans, organizes and coordinates departmental receptions, meetings or functions, obtaining assistance as necessary.
  • Handles telephone calls for the department and uses a professional and courteous speaking manner while on the phone.
  • Works with unit coordinators to monitor inventory of office supplies and equipment.
  • Purchases as needed and stays within established budget.
  • Keeps office equipment in working order and contacts vendors or IT, as necessary, for repairs or replacements.
  • Maintains open communication lines with other departments.
  • Acts as liaison with internal and external customers.
  • Provides recommendations to administrative office systems in order to improve office productivity and cost effectiveness.
  • Meets hospital-wide standards in the following areas:
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care is provided;
  • Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals.
  • Follows established hospital infection control and safety procedures.
  • Performs other related duties as needed.

Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
  • Bachelor's degree or equivalent combination of education and experience.

EXPERIENCE:
  • At least three years minimum experience in a similar office setting. Previous supervisory experience strongly preferred.

KNOWLEDGE AND SKILLS:
  • Requires strong organizational, interpersonal and communication skills.
  • Leadership ability to guide, direct, and mentor staff.
  • Must effectively communicate in a highly professional manner.
  • Requires strong computer proficiency with Microsoft Office applications-Word, Access, Excel, PowerPoint; E-mail. Web/Internet. Ability and willingness to become proficient and other applications including Kronos and Workday.
  • Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as with outside clients and vendors.

Compensation Range:
$56,000.00- $78,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

What Boston Medical Center employees say

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About Boston Medical Center

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Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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