Operations Specialist Ai Jobs (NOW HIRING)

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.

We are looking for a Solution Specialist to join our AI Solution Specialist team to drive cross-sell opportunities for Datagrid, acting as an AI technical consulting bridge between our customers and products. You'll partner closely with Account Executives, Product, and Engineering to understand client pain points, build AI Agents with our no-code solution, and demonstrate the power of our platform in action. You'll be client-facing, working with operations leaders, technology teams, and executives to solve business challenges with intelligent automation solutions. You'll move customers and prospects to invest in Procore's AI solutions through subject matter expertise and an ability to translate complex AI functional and technical concepts to client stakeholder value that can be understood by all client audiences, from the C-Suite to IT.

This position reports directly to the manager of the AI Solution Specialist team.

What you'll do:

• Educate customers on best practices for deploying and scaling AI systems.

• Serve as a trusted AI domain and technical advisor, internally and externally, throughout the sales cycle and early post-sale phase.

• Proactively prospect into our existing customer base to uncover new cross-sell opportunities for Procore AI solutions (Datagrid).

• Advise sales partners on account & territory strategies for engaging customers with Procore's new AI offerings

• Partner with Sales to lead technical discovery calls and identify customer goals, tech stacks, data requirements, and workflow needs.

• Build agents to solve customers' most pressing problems by writing AI instructions and configuring Tool usage.

• Design and deliver custom demos and proofs-of-concept (POCs) showcasing our AI agent capabilities.

• Translate customer requirements into technical solutions and implementation plans.
  

What you'll have:

• 3+ years in a solutions engineering, pre-sales, or customer-facing technical role.

• Proven track record of successful outbound prospecting, account mapping, and driving cross-sell revenue within existing accounts.

• Strong understanding of AI/ML concepts, APIs, and cloud-based architectures.

• Excellent communication and storytelling skills, you can frame complex solutions in terms of measurable business impact.

• Strong prompt engineering skills - knowledge of best practices, Agent evaluation, etc.

• Comfort presenting to executives, operations, and technical audiences alike.

• Curiosity, resourcefulness, and the ability to thrive in a fast-paced startup environment.

• Experience in the construction industry is a major +

Base Pay Range:

On Target Earning Range:

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.