Operations Solution Consultant Jobs (NOW HIRING)

As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.

As we continue to expand our Federal business we are looking for a dynamic Solutions Consultant focused on the Federal Civilian market.
The focus of the Solution Consulting organization is to create and deliver innovative value propositions by matching technical capabilities to business outcomes. The primary purpose of the role is to support the sales organization in the local territory over achieve its revenue goals by providing presales support for new and existing customers.

To be successful in this role you will need to have previous experience engaging with and winning deals with Civilian Government Agencies.

*Ideally located in the Washington DC Metro area with the ability to travel to DC regularly*

Key elements and responsibilities are described below:

The role:

• As the Solutions Consultant - Federal,you will be responsible for all pre-sales activities associated to sales opportunities within the Federal Civilian market. You will bring good knowledge and experience of executing sales cycles in this area and be adaptable to the end-to-end needs of the customer journey and sales cycle.
• Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, executing POV's and close out meetings, and other relevant activities to gain a technical close/win.
• Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility.
• Work with multiple customer stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value.
• Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility.
• Execute flawless Technical Validation cycles (inc. POC/POV) to obtain the technical win.
• Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can change the game. This requires a passion and enthusiasm for introducing disruptive technology.
• Complete technical questionnaires, security questionnaires, and RFI's and RFP's in line with Federal requirements.
• Participate in webinars, marketing events, trade shows etc.
  #LI-Remote

• Candidates must have a minimum of 7+years selling into Federal Civilian Agencies with notable success.
• Experience and knowledge of the Federal market with functional understanding of the current industry security standards and regulations required for Federal engagements is crucial.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives as well as technical teams.
• An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed.
• Ability to manage multiple priorities at the same time working in a velocity sales Environment.
• A flair for technology that enables you to quickly learn Nexthink products and services.
• Prior experience of End User Computing environments, IT Service Management, or Security/Governance/Risk/Compliance would be desirable.
• Team player, able to thrive on finding solutions in a dynamic work environment.
• Willingness to adapt to a fast growing, fast paced, and dynamic organization.
• At least 50% travel is expected with this role. Occasional international travel may also be required.

#LI-Remote

How you work

• Sound judgment on when to act independently and when to escalate.
• Strong team orientation - you treat sales, PS, and partners as collaborators, not internal customers.
• Adaptable and resilient in a fast-moving, evolving environment.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free accessto professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.