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Operations Quality Analyst Jobs in Wisconsin (NOW HIRING)

BC Forward

Quality Analyst

Milwaukee, WI · On-site

$20 - $24/hr

The ideal candidate will have strong experience in quality analysis within financial services or mutual fund operations and a proven ability to evaluate work against timeliness, accuracy, and ...

TTEC

Quality Analyst

Krakow, WI

Quality Analyst Apply now Save jobSaved job The RevGen Sales Effectiveness & Enablement team is ... This individual partners closely with sales operations and training partners to reinforce high ...

Rockwell Automation

Operations Quality Engineer

Mequon, WI

$63K - $82K/yr

You will lead the monitoring, analysis, and improvement of key quality metrics for the Mequon Operations site. You will participate in directing, maintaining, and improving the Quality Management ...

Quartz

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

New

Quartz

Senior Quality Analyst

Madison, WI · On-site

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

New

Quartz Health Solutions

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

C&S Wholesale Grocers

Process Quality Analyst

Milwaukee, WI · On-site

$85K - $100K/yr

Position OverviewAs a Process Quality Analyst, you are responsible for planning, compliance and ... This role is expected to act as an advisor and work hand in hand with facility Director, Operations.

C&S Wholesale Grocers

Process Quality Analyst

Sheboygan, WI · On-site

$85K - $100K/yr

Position OverviewAs a Process Quality Analyst, you are responsible for planning, compliance and ... This role is expected to act as an advisor and work hand in hand with facility Director, Operations.

UW Health

Coding Quality Analyst - Inpatient

Middleton, WI · On-site

$32.91 - $49.37/hr

Hours may vary based on the operational needs of the department. This is a remote position. To be ... We are seeking a Coding Quality Analyst to: * Assess the accuracy and completeness of the coding of ...

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All JobsOperations Quality Analyst JobsOperations Quality Analyst Jobs in Wisconsin

Operations Quality Analyst information

See Wisconsin salary details

$17

$32

$51

How much do operations quality analyst jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for operations quality analyst in Wisconsin is $32.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $37.36 per hour, depending on experience, location, and employer.

What is the role of a quality operations analyst?

A quality operations analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement quality control measures, often using tools like Six Sigma or Lean methodologies. The role requires strong analytical skills and attention to detail to support operational excellence.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $55,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Operations Quality Analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an Operations Quality Analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How much is the salary of a QA analyst?

The salary of a QA analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications and skills in testing tools can earn higher salaries.

How does an Operations Quality Analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What are top 3 skills for a BPO quality analyst?

A BPO operations quality analyst should have strong communication skills to evaluate agent performance effectively, attention to detail for accurate quality assessments, and proficiency with quality monitoring tools and data analysis software. These skills help ensure service standards are met and continuous improvement is achieved in a fast-paced call center environment.
What are popular job titles related to Operations Quality Analyst jobs in Wisconsin? For Operations Quality Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Wisconsin look for? The top searched job categories for Operations Quality Analyst jobs in Wisconsin are:
What cities in Wisconsin are hiring for Operations Quality Analyst jobs? Cities in Wisconsin with the most Operations Quality Analyst job openings:
Operations Quality Analyst jobs near you

Quality Analyst

BC Forward

Milwaukee, WI • On-site

$20 - $24/hr

Other

Posted 15 days ago

Job description

Job Title: Quality Analyst Location: Milwaukee, WI (Lewis Center, 615 E. Michigan Street, 53202) Duration: Contract - 6 months Pay Range: $20/hr $24/hr (W2) Job ID: 406883 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Quality Analyst to join our dynamic team within U.S. Bank Global Fund Services Transfer Agency. The ideal candidate will have strong experience in quality analysis within financial services or mutual fund operations and a proven ability to evaluate work against timeliness, accuracy, and productivity standards while ensuring regulatory compliance. Responsibilities: Monitor and evaluate the quality of work against timeliness, accuracy, and productivity standards. Document quality issues, performance measures, and quality improvements for management review. Provide input for training and feedback to employees to support continuous improvement. Ensure compliance with internal policies and regulatory standards, guidelines, and procedures. Independently analyze complex cases requiring advanced review and judgment; resolve quality control issues. Verify processing of shareholder transactions, financial and non-financial, for accuracy and completeness. Analyze new account setups and maintenance for correctness and required documentation. Review shareholder correspondence for content, clarity, grammar, and typographical accuracy and/or review Contact Center transactions for caller verification. Communicate discrepancies to appropriate parties and maintain team standards for volume and accuracy. Participate in a culture of continuous improvement and risk-based thinking aligned to ISO 9001. Required Skills & Qualifications: Detail orientation with strong critical thinking and problem-solving skills. Effective verbal and written communication with collaboration skills across teams. Proficient computer skills, especially Microsoft Office applications. Good knowledge and understanding of products and services applicable to Mutual Funds. Minimum education: High school diploma or equivalent. Preferred Skills: Undergraduate degree in business or related field, or equivalent work experience. One to two years of experience in quality analysis and measurement or mutual fund operations. Knowledge of productivity and accuracy standards in mutual fund operations. Work Environment & Logistics: Onsite five days a week for training; hybrid work may be possible based on role factors. In-person interviews preferred. Training will require additional onsite presence. No overtime available; maximum 40 hours per week. Parking available at cost. Potential for temp-to-perm based on performance and fit. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

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