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Operations Program Manager Jobs in Springfield, MA

Oversee Daily Operations: Directly supervise, evaluate, and monitor every aspect of the residential program, ensuring its success. * Handle Emergencies: Respond swiftly to emergencies, acting as the ...

Program Manager Gen AI Location: : Hartford CT (5 days in a week) Job type: Contract JD ... operations teams to ensure the AI platform can support current and future model requirements ...

With our three market leading businesses, world-class operations and investments in research and ... Manage and aid in deploying digital technology resources to improve metrics that are lagging with ...

CORE Program Manager

East Hartford, CT · On-site

$114K/yr

With our three market leading businesses, world-class operations and investments in research and ... Manage and aid in deploying digital technology resources to improve metrics that are lagging with ...

Showing results 21-40

Operations Program Manager information

See Springfield, MA salary details

$39.9K

$109.1K

$157.9K

How much do operations program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for operations program manager in Springfield, MA is $109,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What job categories do people searching Operations Program Manager jobs in Springfield, MA look for?

The top searched job categories for Operations Program Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operations Program Manager jobs?

Cities near Springfield, MA with the most Operations Program Manager job openings:

Infographic showing various Operations Program Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,094 per year, or $52.4 per hour.

Program Manager

Holyoke, MA • On-site

Behavioral Health Network (BHN)
Offices of Mental Health Practitioners • 1 - 5K employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts, proudly recognized as a Certified Great Place to Work and ranked among the Top 10 Employers in Massachusetts by The Boston Globe. Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health care to individuals, families, and communities.

In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.

What You'll Do

As a Residential Program Manager, you will play a key role in ensuring the health, safety, and independence of residents by:

  • Overseeing the daily operations of assigned group homes

  • Providing crisis intervention and emergency services, including serving on the on-call rotation

  • Ensuring implementation of treatment plans, health and safety plans, and medication administration

  • Monitoring residents' overall health and empowering them to engage in goal development and decision-making

  • Supporting individuals in fostering relationships and community participation

  • Hiring, training, and supervising staff to deliver high-quality direct care

  • Managing program compliance, budgets, and regulatory requirements

  • Enhancing residents' quality of life by promoting safety, dignity, and community inclusion

What We Offer
  • Mission-Driven Work - Support individuals in achieving independence and meaningful lives

  • Career Growth - One third of all positions at BHN are filled through internal promotions

  • Comprehensive Benefits - Competitive pay, PTO, health/dental/vision, retirement savings, tuition assistance

  • Inclusive Culture - A supportive workplace that values diversity, equity, and inclusion

  • Community Impact - Play a vital role in helping individuals participate in and contribute to their local communities

Who You Are
  • High School Diploma or GED (required); Associate's or Bachelor's Degree (preferred)

  • Minimum 3 years of direct care experience (required)

  • At least 2 years of supervisory experience (preferred)

  • Valid driver's license and reliable vehicle available for work hours (required)

  • Strong leadership, communication, and organizational skills

How to Apply

If you are interested in this opportunity, please click "Apply for Job" below or visit www.bhnworks.org and select "Browse All Jobs" to apply.