Operations Program Manager Jobs in Kennewick, WA

GENERAL SUMMARY

Responsible for overseeing all metrology activities within the organization, ensuring the accuracy and reliability of measurement systems and instruments. This role involves overseeing the development and implementation of calibration standards, maintaining compliance with regulatory requirements, and driving continuous improvement initiatives. Collaborate with various departments to provide technical expertise, support quality assurance processes, and ensure the highest standards of measurement precision.
PRINCIPAL ACCOUNTABILITIES

Quality Support Functions

Support, maintain, and facilitate Standards Laboratory quality program consistent with Columbia Generating Station (CGS) 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Provide technical support for audits, reviews and evaluations of Standards Laboratory quality program, activities, processes, and procedures to ensure compliance with CGS 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Assure laboratory processes, procedures and practices comply with the lab's quality program requirements in support of CGS 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Sign off as approver for review process of calibration certificates.

Technical Functions

Conduct reverse-trace and trend analysis of customer Measuring and Test Equipment (M&TE) and laboratory standards. Assist laboratory customers in areas such as: M&TE specifications, tolerances, and optimization analysis; interpretation of calibration results and any limitations that may exist; determining appropriate actions when out of tolerance conditions occur; options for M&TE replacement or upgrade; alternate equipment recommendations; etc. Use report writing and graphing software to generate graphical reports for customers and/or laboratory analysis equipment received, calibrated, sent to Evaluated Supplier List (ESL) vendors, backlogs, revenue etc. Plan and coordinate special testing projects and verify technical validity of metrology records and M&TE results. Maintain and enhance knowledge of state-of-the-art metrology technology, techniques, and equipment. Modify, as required, the accreditation capabilities certificate that support implementation of new calibration standards and to address downgraded capabilities with existing laboratory standards. Manage and create Uncertainty Budgets to expand and maintain capabilities for new or current equipment. Ensure the laboratory training program has enough substance to maintain calibration expertise within all disciplines of lab operations. Work with Standards Lab Supervisor on 5-year training plan involving clear objectives, identifying necessary skills, and outlining resources and methods. Maintain and track standards backlog. Oversee and work with technicians to prioritize standards backlog and ensure timely calibration services of standards and laboratory resources are appropriate. Work with external vendor portals to set up request for services ensuring appropriate levels of calibration services. Collaborate with calibration specialist to ensure timely shipping and receiving of standards. Maintain proficiency testing program through NAPT. Provide technicians with technical guidance and problem resolutions to proficiency testing.

Leadership Functions

Provide technical guidance to calibration specialists, technicians, and administrative staff. Provide leadership and project management in the identification of present and future calibration services needs and the development and implementation of comprehensive strategies to meet these needs. As required provide backup for the Standards Lab Supervisor for any planned or unplanned absence from the calibration lab.

Must support the biennial refueling outage.

Must participate on the Emergency Response team (ERO) when designated.
REQUIRED EDUCATION & EXPERIENCE

Requires a Bachelor's degree from an accredited college or university in Engineering, Physics, or related field and eight years metrology, engineering or operation and maintenance experience, with at least five years in an industry related to calibration and/or M&TE;

-OR-

AAS degree, two-year technical degree from an Instrumentation/Electrical program, or equivalent military training program and a minimum of ten years metrology, engineering or operation and maintenance experience, with at least five years in an industry related to calibration and/or M&TE.

In-depth knowledge and experience with ISO 17025 standards and uncertainty budgets.

Pay Range

Midpoint:

Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances.

Offers will be negotiated based on each candidate's qualifications.

Incentive Compensation

This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Energy Northwest (EN) provides a phenomenal benefits package. Washington State also has no state income tax, and the Tri-Cities provides a cost-of-living lower than the national average.

EN offers substantial retirement benefits through three retirement programs including the Washington State Public Employees' Retirement System pension plan (PERS), a 401(k) savings plan with an employer match component, and a 457(b) savings plan. EN also offers multiple options for medical, dental, vision, disability and life insurance coverage. Other voluntary benefits may include flexible spending accounts (FSAs), tuition reimbursement, student loan repayment, childcare subsides, health reimbursement arrangement (HRA VEBA), health savings account (HSA), supplemental life insurances, credit monitoring/identity theft insurance, and more! Qualifying employees will typically start a personal time accrual rate of 160 hours per year and EN provides nine paid holidays throughout the Calander year; personal time accruals grow significantly at various service intervals.

We are an Equal OpportunityEmployer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability.

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