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Operations Program Manager Jobs in New York (NOW HIRING)

The team does this by facilitating the integration of new operational partnerships into the Waymo ... Operational Strategy & Program Management Expertise: 7-10+ years of experience in Program ...

The team does this by facilitating the integration of new operational partnerships into the Waymo ... Operational Strategy & Program Management Expertise: 7-10+ years of experience in Program ...

The team does this by facilitating the integration of new operational partnerships into the Waymo ... Operational Strategy & Program Management Expertise: 7-10+ years of experience in Program ...

Engineering Operations & Program Management Reports To: VP, Program Management & Engineering Operations About the Role DoubleVerify is seeking a Senior Technical Program Manager to drive the delivery ...

The Program Manager will oversee the full performance and day-to-day operations of the New City program, ensuring high-quality service delivery, operational efficiency, regulatory compliance, and ...

The Program Manager will lead the launch, development, and ongoing success of the Brooklyn program by building strong operational structure, overseeing staff performance, and ensuring high-quality ...

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Operations Program Manager information

See New York salary details

$43.8K

$119.8K

$173.4K

How much do operations program manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for operations program manager in New York is $119,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $145,000.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an Operations Program Manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What are the most commonly searched types of Operations Program jobs in New York? The most popular types of Operations Program jobs in New York are:
What are popular job titles related to Operations Program Manager jobs in New York? For Operations Program Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Program Manager jobs in New York look for? The top searched job categories for Operations Program Manager jobs in New York are:
What cities in New York are hiring for Operations Program Manager jobs? Cities in New York with the most Operations Program Manager job openings:
Technical Program Manager, Gen AI Operations Planning

Technical Program Manager, Gen AI Operations Planning

Scale AI

Manhattan, NY • On-site

Full-time

Posted 16 days ago


Job description

Job Summary:
Scale AI is focused on developing reliable AI systems for critical decision-making. The Technical Program Manager will oversee program-level planning and systems workstreams to ensure accurate demand forecasting and effective resource allocation, ultimately making account planning predictable and scalable.
Responsibilities:
• Ensure project-level customer demand is captured accurately, consistently and at the right level of granularity.
• Own day-to-day monitoring and execution of Production Plan and Opportunity Forecast; act quickly on demand changes.
• Partner with Supply Ops to review the Production Plan weekly (PP, TCD, historical productive hours) and drive forecasting accuracy and adjustments.
• Surface forecast risks and coordinate tactical interventions through the Ops Planning leads.
• Create/validate staffing requests and communicate staffing changes to Delivery teams, STOs and EMs.
• Monitor account-level FTE budgets and employee spend; contribute to cost/benefit analysis of staffing vs. revenue.
• Stress-test staffing scenarios to provide early warnings on headcount risks and to inform hiring / reallocation decisions.
• Validate staffing tracking accuracy weekly; identify and correct discrepancies in project-level staffing data.
• Ensure all revenue-generating opportunities are correctly logged in Opportunity Ingest (Linear) and that scoping is consistent.
• Act as the owner for opportunities as they move through the ingest workflow — expedite translation of demand signals into the forecast (Airtable / PP / OF).
• Run weekly checks to confirm Opportunity Forecast accuracy, and coordinate tactical scoping fixes when needed.
• Actively participate in core account meetings (ops, finance, GTM, delivery) as the Ops demand operational lead.
• Design, build and maintain scalable planning tools and account-level reporting artifacts (ramp planning sheets, account dashboards, account playbooks).
• Standardize and centralize information flow across customer ops pillars (demand forecasting, staffing, opportunity ingest).
• Drive systems enablement, process documentation (SOPs), and handoffs that reduce manual work and increase reliability.
Qualifications:
Required:
• Strong program management skills
• Operational rigor
• Analytics literacy
• Strong stakeholder management
• Ability to capture project-level customer demand accurately and consistently
• Experience in monitoring and executing production plans and opportunity forecasts
• Ability to partner with supply operations to review production plans and drive forecasting accuracy
• Experience in creating and validating staffing requests
• Ability to monitor account-level FTE budgets and employee spend
• Experience in stress-testing staffing scenarios
• Ability to validate staffing tracking accuracy and correct discrepancies
• Experience in logging revenue-generating opportunities correctly
• Ability to expedite translation of demand signals into forecasts
• Experience in running weekly checks for opportunity forecast accuracy
• Ability to actively participate in core account meetings as the operational lead
• Experience in designing, building, and maintaining scalable planning tools and reporting artifacts
• Ability to standardize and centralize information flow across customer ops pillars
• Experience in driving systems enablement and process documentation
Company:
Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Founded in 2016, the company is headquartered in San Francisco, USA, with a team of 501-1000 employees. The company is currently Late Stage.