Operations Processor Jobs in Phoenix, AZ (NOW HIRING)

Remote Work from Home!

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. 

Purpose

Aldridge Pite, LLP is seeking a detail-oriented, organized, and dependable Remote Bankruptcy Processor to join our Reaffirmation Team. The ideal candidate is highly motivated, able to manage multiple priorities in a fast-paced environment, and committed to delivering accurate, timely work. This position requires exceptional organizational and communication skills, strong attention to detail, and the ability to collaborate effectively with attorneys, clients, courts, and other legal professionals.

Specific Duties and Responsibilities

Including, but not limited to, the following duties:

•    Review daily reports to ensure files are processed accurately and within required deadlines.

•    Prepare, process, and electronically file reaffirmation agreements.

•    Schedule, track, and monitor court deadlines to ensure timely compliance.

•    Circulate reaffirmation agreements to debtor's counsel for review and signature, and monitor for timely execution and return.

•    Submit reaffirmation agreements for client approval and monitor their status through completion.

•    Communicate with clients, debtor's counsel, and other parties to obtain required information, documentation, and executed agreements.

•    Process and review Electronic Case Filing (ECF) notifications.

•    Maintain accurate and up-to-date information within client systems.

•    Process incoming calls, faxes, emails, disputes, and attorney assignments.

•    Provide administrative and operational support to attorneys and management.

•    Assist with special projects and other duties as assigned.

Basic Qualifications

•    High school diploma or equivalent required.

•    Prior bankruptcy, mortgage servicing, or default servicing experience is preferred but not required.

•    Previous law firm experience is preferred but not required.

•    Ability to navigate and accurately interpret client systems.

•    Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and internet-based applications.

•    Strong organizational, time management, and multitasking abilities with excellent attention to detail.

•    Excellent written and verbal communication skills.

•    Ability to work independently while contributing effectively in a collaborative team environment.

•    Demonstrated ability to prioritize workload, meet deadlines, and maintain accuracy in a high-volume setting.

General Competencies

•    Attention to Detail: Maintains a high level of accuracy when preparing legal documents, reviewing case information, and updating client systems.

•    Time Management: Effectively prioritizes workload and consistently meets court deadlines and client expectations in a fast-paced environment.

•    Organization: Demonstrates strong organizational skills while managing multiple files, tasks, and competing priorities.

•    Communication: Communicates professionally and effectively with attorneys, clients, courts, and internal team members through written and verbal correspondence.

•    Analytical Thinking: Reviews case information, identifies discrepancies, and resolves issues using sound judgment and problem-solving skills.

•    Technical Proficiency: Utilizes case management systems, client portals, Electronic Case Filing (ECF) systems, and Microsoft Office applications efficiently.

•    Adaptability: Responds effectively to changing priorities, procedural updates, and evolving client requirements.

•    Collaboration: Works cooperatively with attorneys, management, and team members to achieve departmental goals while contributing to a positive team environment.

•    Customer Service: Delivers responsive, professional service to both internal and external clients while maintaining confidentiality and professionalism.

•    Accountability: Takes ownership of assigned responsibilities, exercises sound judgment, and consistently follows through on commitments.

In addition to remote work for most positions, we offer a comprehensive benefit program including:  

• Company Paid Life and Disability Insurance plans 
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.