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Fraud Operations Jobs in Phoenix, AZ (NOW HIRING)

Whatnot

Manager, Fraud Operations

Phoenix, AZ · On-site

$140K - $160K/yr

Role The Manager of Fraud Operations will join a high-impact team. This role is ideal for someone that is passionate about driving process improvement and motivating and managing a team of driven ...

DoorDash

Fraud Insights Operations Analyst

Tempe, AZ · On-site

In Fraud Operations, we are constantly looking for ways to minimize and prevent fraudulent activity on the platform. Through continuous improvement and operational excellence, our Fraud Strategy and ...

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Role We are looking for a Fraud Agent to investigate and develop solutions to prevent and mitigate ... Understanding of E-commerce and Marketplace operations. * Experience with Customer facing systems ...

US Bank

Fraud Systems Test Analyst

Tempe, AZ · On-site

The Fraud Systems Test Analyst provides operational and analytical support to fraud strategy, with a primary focus on system testing and issue resolution in partnership with vendors. This role is ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ · On-site

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

Northern Trust

Fraud Specialist

Tempe, AZ

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

US Bank

Fraud Risk Analyst

Tempe, AZ

Collaborate closely with operations, technology, risk management, and crossfunctional teams to ... Strong background in fraud analytics and rule development, with demonstrated ability to identify ...

The State of Arizona

Fraud Analyst

Phoenix, AZ

$85K/yr

Fraud Analyst Apply now Job No: 542624 Work Type: Full-time Location: PHOENIX Categories ... Statistical and business analysis, business operations, methods, and practices. Principles and ...

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Fraud Operations information

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$31

How much do fraud operations jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for fraud operations in Phoenix, AZ is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Fraud Operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What do fraud operations do?

Fraud operations professionals analyze transactions and account activity to detect and prevent fraudulent behavior. They use tools like fraud detection software and data analysis techniques to identify suspicious patterns, investigate incidents, and implement measures to reduce financial losses and protect company assets.

Is fraud a good career?

Fraud operations is a growing field within risk management that involves detecting and preventing financial crimes. It requires analytical skills, attention to detail, and knowledge of fraud detection tools and techniques. Careers in this area can offer stability and opportunities for advancement, especially with relevant certifications and experience.

What are Fraud Operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

How much is the salary of a fraud specialist?

The salary of a fraud specialist typically ranges from $45,000 to $75,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries. Skills in data analysis and familiarity with fraud detection tools can also influence compensation.

What are some common challenges faced by professionals in Fraud Operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What qualifications do I need to work in fraud?

To work in fraud operations, candidates typically need a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, knowledge of fraud detection tools, and familiarity with data analysis software are also important. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications.
What are popular job titles related to Fraud Operations jobs in Phoenix, AZ? For Fraud Operations jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Phoenix, AZ look for? The top searched job categories for Fraud Operations jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Fraud Operations jobs? Cities near Phoenix, AZ with the most Fraud Operations job openings:
Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Phoenix, AZ as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Fraud Operations Specialist I, II, III, Senior

Global Credit Union

Glendale, AZ • On-site

$53K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Manage incoming and outgoing telephone interactions. Responsible for identifying, gathering, and reviewing documentation to support investigative activities for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
  1. Receive inbound calls and place outbound calls to provide information to branches, the Member Service Center, lending departments and members on fraud, identity theft or Member Identification Program
  2. Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
  3. Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
  4. Create affidavits and send to branches/members with support documentation.
  5. Process inbound mail for Fraud Operations.
  6. Locate surveillance and review recorded calls to support investigations.
  7. Create and send collection letters to other financial institutions to mitigate loss.
  8. Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
  9. Perform other duties as assigned.

Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.
Tenure: Assignment to Fraud Operations Specialist I, (category 14), Fraud Operations Specialist II, (category 13), Fraud Operations Specialist III, (category 12), or to Senior Fraud Operations Specialist, (category 11), will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 11
$57,484 - $90,230 annually
Salary Pay Range: 12
$53,226 - $81,405 annually
Salary Pay Range: 13
$49,284 - $73,391 annually
Salary Pay Range: 14
$45,633 - $66,624 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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