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Fraud Operations Jobs in Phoenix, AZ (NOW HIRING)

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Role We are looking for a Fraud Agent to investigate and develop solutions to prevent and mitigate ... Understanding of E-commerce and Marketplace operations. * Experience with Customer facing systems ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

US Bank

Fraud Risk Analyst

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate closely with operations, technology, risk management, and crossfunctional teams to ... Strong background in fraud analytics and rule development, with demonstrated ability to identify ...

US Bank

Authentication Fraud Strategy Analyst

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with Fraud Strategy, Digital, Operations, Technology, Risk, and Product teams to prioritize, execute, and evaluate authentication initiatives and strategic enhancements. * Collaborate with ...

US Bank

Fraud Risk Analyst

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Fraud Risk Analyst develops data-driven insights and strategies that strengthen fraud prevention, detection, and operational performance across deposits, payments, digital, authentication, and ...

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations. * Understanding of E-commerce and Marketplace operations. * Experience with ...

Vangard, Inc.

Senior Fraud Risk Manager

Scottsdale, AZ · On-site

Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.

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Fraud Operations information

See Phoenix, AZ salary details

$11

$21

$31

How much do fraud operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for fraud operations in Phoenix, AZ is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.
What are the most commonly searched types of Fraud Operations jobs in Phoenix, AZ? The most popular types of Fraud Operations jobs in Phoenix, AZ are:
What are popular job titles related to Fraud Operations jobs in Phoenix, AZ? For Fraud Operations jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Phoenix, AZ look for? The top searched job categories for Fraud Operations jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Fraud Operations jobs? Cities near Phoenix, AZ with the most Fraud Operations job openings:
Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Phoenix, AZ as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Fraud Agent

Whatnot

Phoenix, AZ • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
We are looking for a Fraud Agent to investigate and develop solutions to prevent and mitigate fraud on the Whatnot platform. You will proactively identify potential fraud patterns and sources to minimize financial risk. You will work collaboratively with the team to develop fraud prevention measures that are mindful of the impact on good user experience while inhibiting fraud actors' ability to reach our platform.
  • Regularly work with the team on reviewing sources of potential fraud on a daily basis to support the company in preventing financial losses
  • Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product
  • Conduct in-depth transaction-level reviews to assist with chargebacks and disputes from customers
  • Discover and identify fraud trends and present opportunities for stronger results and mitigation
  • Communicate with customers in response to inquiries related to fraud or potential fraud
  • Investigate cases of fraud and brainstorm solutions to reduce fraud in the long-term

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, Arizona hub.
You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here's what we're hoping to see in your background:
  • Weekend availability required
  • Availability to work Holidays as needed
  • 4 year degree is a plus
  • 1 - 5 years of experience in customer service, fraud operations, user experience or fulfillment.
  • Positive Customer first attitude.
  • Proactive problem-solver and process-improver.
  • Organized and detail oriented.
  • Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations.
  • Understanding of E-commerce and Marketplace operations.
  • Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
  • Knowledge of Collectibles is a plus.
  • Desire to enhance your career.

Benefits
  • Generous Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

#ZR
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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