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Fraud Operations Jobs in Phoenix, AZ (NOW HIRING)

US Bank

Prepaid Fraud Risk Manager

Tempe, AZ · On-site

The Prepaid Fraud Risk Manager serves as the designated fraud risk subject matter expert for ... This role partners closely with product, operations, compliance, technology, risk management ...

New

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations. * Understanding of E-commerce and Marketplace operations. * Experience with ...

Northern Trust

Financial Crimes Manager

Tempe, AZ · Hybrid

$90K - $154K/yr

Your responsibilities will include collaborating with payment operations, relationship and account managers, and the Global Fraud Investigations team to ensure timely communication of identified ...

Northern Trust

Financial Crimes Manager

Tempe, AZ · On-site

$90K - $154K/yr

Your responsibilities will include collaborating with payment operations, relationship and account managers, and the Global Fraud Investigations team to ensure timely communication of identified ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

Knowledge of banking operations * Knowledge of fraud systems applications Additional Information To know more about the position or to schedule an interview, please contact: Laidiza Gumera 973-774 ...

Northern Trust

Financial Crimes Manager

Tempe, AZ · On-site

$90K - $154K/yr

Your responsibilities will include collaborating with payment operations, relationship and account managers, and the Global Fraud Investigations team to ensure timely communication of identified ...

USAA

Digital/Technical Product Manager II

Phoenix, AZ · On-site +1

Current or prior operational experience in Security Specialist (MSAS), Authentication Consult, Profile Recovery, Complaints, Fraud Operations. * US military experience gained through military service ...

Servbank

Deposit Operations Specialist

Phoenix, AZ · On-site

$18.50 - $23.47/hr

This role supports daily operational functions, performs fraud review and investigation, resolves exceptions, and helps ensure compliance with internal procedures, regulatory requirements, and ...

Servbank

Deposit Operations Specialist

Phoenix, AZ · On-site

$18.50 - $23.47/hr

This role supports daily operational functions, performs fraud review and investigation, resolves exceptions, and helps ensure compliance with internal procedures, regulatory requirements, and ...

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Fraud Operations information

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How much do fraud operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fraud operations in Phoenix, AZ is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.09 per hour, depending on experience, location, and employer.

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What are the most commonly searched types of Fraud Operations jobs in Phoenix, AZ?

The most popular types of Fraud Operations jobs in Phoenix, AZ are:

What are popular job titles related to Fraud Operations jobs in Phoenix, AZ?

For Fraud Operations jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Fraud Operations jobs in Phoenix, AZ look for?

The top searched job categories for Fraud Operations jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Fraud Operations jobs?

Cities near Phoenix, AZ with the most Fraud Operations job openings:

Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Phoenix, AZ as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 54% In-person, 27% Hybrid, and 19% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Fraud Investigation, Associate / AVP Team Lead

MUFG

Tempe, AZ • Hybrid

$82K - $106K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

MUFG rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

WORK EXPERIENCE
Investigative or related experience with specific emphasis on fraud investigations at a financial institution, regulatory agency or law enforcement agency


FUNCTIONAL SKILLS
Working knowledge of:
Criminal and commercial laws and procedures
Fraud systems and tools
Interviewing and interrogation
Familiarity with commercial or corporate financial products a plus


FOUNDATIONAL SKILLS
Communicates effectively
Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
Exercises sound judgement, prioritizes effectively, and strives for continuous improvement
Effectively collaborates with colleagues
Leverages available technology to drive efficiency and results
Understands and applies industry trends and best practices
Exhibits optimism, resilience, flexibility, and openness to others' ideas
Values learning as a lifelong professional objective
Engages inclusively and with intent
Always acts with integrity


RESPONSIBILITIES
Individuals on the Fraud Investigation team focus on the investigation and remediation of fraud, theft, embezzlement, and operational losses
Responsibilities include:
Investigate and respond to fraudulent and/or disputed monetary transactions
Monitor and detect transaction anomalies to minimize fraud across the company's portfolio of interests, activities and services
Work closely with internal partners in analyzing, understanding and counteracting current and emerging fraud trends with the latest best practices
Liaise with clients and external parties to monitor and resolve fraud issues
Minimize losses through recovery and charge back opportunities
Contribute to settlement recommendations
Determine the course of action on cases identified as fraud by taking action based on predefined procedures
Participate in defining standards and practices for fraud control and management and contribute to the development of fraud prevention rules
Utilize industry-leading fraud systems and tools
Prepare reports and make recommendations to senior fraud prevention manager on strategic risk control issues
Conduct risk analysis for corporate and commercial customers

EDUCATION
Degree or equivalent work experience equally preferable
Degree in criminal justice or business administration

The typical base pay range for this role is between $82K - $106K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

What MUFG employees say

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Benefits

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About MUFG

Sourced by ZipRecruiter

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Social media

Twitter

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