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Fraud Operations Jobs in Phoenix, AZ (NOW HIRING)

TecTammina

Sales Executive, Fraud Solutions

Phoenix, AZ · On-site

$125K/yr

... Operational Risk & Regulation named NICE Actimize #1 in Anti-Money Laundering #1 in Anti-Fraud Have won many innovation awards at Finovate #2 in Compliance Software based on reader feedback ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of banking operations * Knowledge of fraud systems applications Additional Information To know more about the position or to schedule an interview, please contact: Laidiza Gumera 973-774 ...

City National Bank

Fraud Detection Specialist I

Phoenix, AZ · On-site

$22.27 - $33.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention. WHAT WILL YOU DO?

City National Bank

Fraud Detection Specialist I

Phoenix, AZ · On-site

$22.27 - $33.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention. WHAT WILL YOU DO?

Servbank

Deposit Operations Specialist

Phoenix, AZ · On-site

$18.50 - $23.47/hr

This role supports daily operational functions, performs fraud review and investigation, resolves exceptions, and helps ensure compliance with internal procedures, regulatory requirements, and ...

Servbank

Deposit Operations Specialist

Phoenix, AZ · On-site

$18.50 - $23.47/hr

This role supports daily operational functions, performs fraud review and investigation, resolves exceptions, and helps ensure compliance with internal procedures, regulatory requirements, and ...

MUFG

Senior Fraud Prevention Manager, VP

Tempe, AZ · Hybrid

$125K - $164K/yr

  • Medical

  • Retirement

  • PTO

Major Responsibilities: * 50% Manages, controls, and directs the functions, processes, and operations of the Fraud Prevention Teams and establishes policies, procedures and objectives. Oversees fraud ...

MUFG Bank, Ltd.

Senior Fraud Prevention Manager, VP

Tempe, AZ · On-site

$125K - $164K/yr

  • Medical

  • Retirement

  • PTO

Major Responsibilities: * 50% Manages, controls, and directs the functions, processes, and operations of the Fraud Prevention Teams and establishes policies, procedures and objectives. Oversees fraud ...

Cambridge

Operations Support Consultant

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate money movement requests and transactions while balancing risk mitigation, fraud prevention, regulatory requirements, and client service expectations. * Serve as a resource for operational ...

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Showing results 21-40

All JobsFraud Operations JobsFraud Operations Jobs in Phoenix, AZ

Fraud Operations information

See Phoenix, AZ salary details

$11

$21

$31

How much do fraud operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for fraud operations in Phoenix, AZ is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.
What are the most commonly searched types of Fraud Operations jobs in Phoenix, AZ? The most popular types of Fraud Operations jobs in Phoenix, AZ are:
What are popular job titles related to Fraud Operations jobs in Phoenix, AZ? For Fraud Operations jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Phoenix, AZ look for? The top searched job categories for Fraud Operations jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Fraud Operations jobs? Cities near Phoenix, AZ with the most Fraud Operations job openings:
Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Phoenix, AZ as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Campus Undergraduate Summer Internship Program - 2027 Strategy & Analytics, Credit & Fraud Risk - Ph

American Express

Phoenix, AZ • On-site

$24.05/hr

Full-time

Posted 10 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description


Business Unit/Role Specific Info
Credit and Fraud Risk (CFR) is a global function, responsible for making the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation across American Express. CFR combines technology and infrastructure with new computing techniques to make better risk decisions and provide real-time customer communications and fraud servicing.
This critical team is responsible for managing risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.
  • Credit Risk Strategy: The credit risk team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle.
  • Fraud Risk Strategy: The team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.

Responsibilities
How will you make an impact in this role?
The specific job responsibilities would depend on the team you are selected for a summer internship role. Broadly the role could entail some of the below listed responsibilities:
  • Partnering closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance
  • Collaborating extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis
  • Providing analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects
  • Integrating new data sources and capabilities to drive key business decisions

Qualifications
Minimum Qualifications
  • Currently enrolled in full-time bachelor's degree program
  • Bachelor'sdegree candidates with an expected graduation date between December 2027 and June 2028

Preferred Qualifications
  • Passion for improving end-to-end customer experience, innovation and customer first thinking
  • Strong interest in digital space and ability to collaborate with technology and product partners
  • Entrepreneurial problem solver who's organized, has great attention to detail, and can multi-task while still taking into account the big picture
  • Strong analytical and decision-making skills - must have the ability to compile, analyze, research, and link complex issues
  • Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously - must be a self-starter
  • Excellent written and verbal skills, with the ability to effectively communicate at all levels
  • Willingness to learn and master new systems
  • Knowledge of MS Office applications required
  • Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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