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Fraud Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

US Bank

Fraud Prevention Analyst

Tempe, AZ · On-site

You will work closely with fraud operations, technology, risk management, and business partners to investigate anomalies, identify performance shifts, and conduct root-cause analysis that informs ...

US Bank

Credit Fraud Advanced Specialist

Tempe, AZ · On-site

Four years or more of operations services related work experience Preferred Skills/Experience ... Strong organizational and time-management skills with the ability to balance competing priorities ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

US Bank

Fraud Risk Analyst

Tempe, AZ · On-site

Working closely with partners across operations, technology, and risk management, you will quantify business impacts, balance fraud mitigation, customer experience, and operational efficiency to ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

Northern Trust Corp

Fraud Specialist

Tempe, AZ · On-site

$90 - $120/hr

## Fraud SpecialistApplylocations: Tempe, AZtime type: Full timeposted on: Posted Yesterdayjob ... May manage daily operational activities and review work of less experienced employees (but not in a ...

Advisor Group

Fraud Analyst

Scottsdale, AZ · Hybrid

$65K - $75K/yr

... operations, advisory accounts, and investment products including stocks, bonds, mutual funds, ETFs, annuities, and alternative investments. * Experience with fraud monitoring, case management, or ...

US Bank

Authentication Fraud Strategy Analyst

Tempe, AZ · On-site

Partner with Fraud Strategy, Digital, Operations, Technology, Risk, and Product teams to prioritize ... Ensure analytical rigor and compliance with enterprise governance, privacy, model risk management ...

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Fraud Operations Manager information

See Phoenix, AZ salary details

$31.4K

$73.4K

$135K

How much do fraud operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for fraud operations manager in Phoenix, AZ is $73,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $90,700.00 per year, depending on experience, location, and employer.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What cities near Phoenix, AZ are hiring for Fraud Operations Manager jobs?

Cities near Phoenix, AZ with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,425 per year, or $35.3 per hour.

Fraud Operations Associate

CornerStone Staffing

Tempe, AZ • On-site

$30/hr

Full-time

Posted 25 days ago

Job description

Fraud Operations Associate
Location Tempe, Arizona | Onsite


COMPENSATION & SCHEDULE
• Pay range:$30hr
• Full-time schedule; may include on-call and weekend rotations
• Employment type: W2


ROLE IMPACT
This role exists to protect customers and the organization from fraud, scams, and account takeovers while maintaining a seamless customer experience. The Fraud Operations Associate conducts detailed investigations, mitigates risk, and identifies process improvements that strengthen controls and operational efficiency. Success is defined by accurate risk decisions, reduced fraud losses, and enhanced trust across customer interactions.


• Investigate and assess fraud risk across customer onboarding, transaction activity, and login flows; apply appropriate risk mitigation actions based on findings
• Review and resolve customer issues related to fraud and account risk primarily through email and case management systems
• Identify fraud patterns and emerging trends; collaborate with cross-functional teams to recommend improvements to rules, controls, and operational processes
• Prepare reports on suspicious activity, root cause analysis, and fraud performance metrics
• Conduct quality assurance reviews to ensure high accuracy across manual review queues

• Minimum 3 years of experience conducting fraud, risk, or compliance investigations
• At least 1 year of direct customer support experience handling risk-related issues via email, chat, or phone
• Strong analytical and problem-solving skills with the ability to make sound decisions in fast-paced or ambiguous environments


CORE TOOLS & SYSTEMS
• Case management and ticketing systems
• Data analysis and reporting tools (e.g., SQL, dashboards, spreadsheets)
• Email and customer communication platforms
• Risk monitoring and fraud detection systems


Preferred Skills
• Experience improving or scaling operational risk workflows and controls
• Proficiency with data querying or visualization tools such as SQL, Python, Tableau, or Looker
• Background in financial services, fintech, banking, or digital products


LEGAL NOTICE
CornerStone Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, please notify us.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy