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Fraud Operations Manager Jobs in Phoenix, AZ (NOW HIRING)

Pipl

Senior Content Manager

Phoenix, AZ · On-site

This is a role that combines strategy and hands-on execution: turning complex ideas about fraud ... Manage freelance writers as needed to complete campaign content needs Content Operations * Manage ...

New

US Bank

Case Processor - Check Fraud

Tempe, AZ · On-site

$20 - $26.39/hr

This role supports check fraud investigations within operations by managing incoming claims from intake through resolution. Responsibilities include onboarding fraud claims into the system of record ...

UKG, Inc.

Treasury Operations Analyst I

Scottsdale, AZ · On-site

$46K - $67K/yr

Treasury Operations Analyst I The Treasury Operations Analyst I supports the UKG Payroll Services ... Fraud cases * General Treasury questions * Manage the quarterly stale dated check process and ...

UKG

Treasury Operations Analyst I

Scottsdale, AZ

$46K - $67K/yr

Treasury Operations Analyst I The Treasury Operations Analyst I supports the UKG Payroll Services ... Manage the Treasury Salesforce queue: Stop payments Trace number requests Fraud cases General ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

Citizens

Product Manager - CIAM

Phoenix, AZ · On-site

$142K - $185K/yr

Product Manager, CIAM Authentication & Identity Platform Delivery Lead The Product Manager for ... The role will partner across Security, Fraud, Digital, Technology, and Operations to position ...

IQVIA

Sr. Strategic Operations Director

Phoenix, AZ · On-site

Lead member of the Strategic Account Management (SAM) team; responsible for leading key SAM ... fraud. All information and credentials submitted in your application must be truthful and complete.

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Fraud Operations Manager information

See Phoenix, AZ salary details

$31.4K

$73.4K

$135K

How much do fraud operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for fraud operations manager in Phoenix, AZ is $73,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $90,700.00 per year, depending on experience, location, and employer.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What cities near Phoenix, AZ are hiring for Fraud Operations Manager jobs?

Cities near Phoenix, AZ with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,425 per year, or $35.3 per hour.

Operations Support Consultant

Cambridge Investment Research, Inc.

Phoenix, AZ • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job SummaryKey Deliverables and Responsibilities

The Operations Support Consultant serves as a subject matter expert for complex operations matters, providing guidance and solutions that support financial professionals, clients, and internal business partners. This role is responsible for researching and resolving nuanced accounts, money movement, and client service issues while balancing risk management, operational controls, and an exceptional service experience.

The ideal candidate possesses deep investment operations knowledge, strong analytical skills, and the ability to navigate complex scenarios involving account registrations, trading activity, money movement, fraud investigations, and operational error resolution.

  • Research, analyze, and resolve complex operational issues involving brokerage accounts, advisory accounts, retirement plans, trusts, corporations, LLCs, partnerships, and other entity account types.

  • Interpret legal and account documentation to determine authorized parties, account restrictions, and permissible account activity.

  • Evaluate money movement requests and transactions while balancing risk mitigation, fraud prevention, regulatory requirements, and client service expectations.

  • Serve as a resource for operational inquiries involving securities, trading activity, account maintenance, and transaction processing.

  • Conduct independent research to address complex issues involving securities-based lending, margin activity, trading violations, cost basis, security lots, and tax-related transaction impacts.

  • Partner with direct sponsor companies to correct account and processing errors such as share class discrepancies, annuity rider issues, and account servicing concerns.

  • Identify process gaps across teams and workflows, collaborating with business partners to improve operational efficiency and client outcomes.

  • Assist with client fraud investigations, recovery efforts, and escalated service situations while maintaining appropriate controls and documentation.


What We Are Looking For

  • 5+ years of experience in financial services operations, brokerage operations, investment operations, trading support, or a related field.

  • Working knowledge of Schwab, Fidelity, Vanguard, or other third-party asset managers and custodians.

  • Experience working with major clearing firms such as National Financial Services (NFS), Pershing, or similar organizations.

  • Experience supporting entity accounts, including trusts, corporations, LLCs, partnerships, and other complex registrations.

  • Strong understanding of money movement processes, operational risk management, and transaction review procedures.

Location: Phoenix, AZ, or Fairfield, IA - Hybrid in-office 3 days/week

Compensation: $24.00- $29.00


Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

  • Premium benefit package including medical, vision, dental, life and long-term disability insurance
  • Vacation/sick time
  • 401K retirement plan with company matching program
  • Eleven paid holidays

You can find more details about our comprehensive benefits packagehere.


Cambridge Overview:

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.

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