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Operations Processor Jobs in Massachusetts (NOW HIRING)

Eastern Bank

Operations Specialist

Brockton, MA

The Operations Processor is based in Brockton, MA (2-3 days a week in the office) Pay Range: $30.69- $38.36 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based ...

Eastern Bank

Operations Specialist

Brockton, MA · On-site

The Operations Processor is based in Brockton, MA (2-3 days a week in the office) Pay Range: $30.69- $38.36 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based ...

Eastern Bank

Operations Specialist

Brockton, MA · On-site

Operations Processor - Based in Brockton MA (2-3 days a week in the office) Pay Range: $30.69- $38.36 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on ...

Eastern Bank

Operations Specialist

Brockton, MA · On-site

Operations Processor - Based in Brockton MA (2-3 days a week in the office) Pay Range: $30.69- $38.36 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on ...

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Operations Processor information

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$15

$25

$50

How much do operations processor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for operations processor in Massachusetts is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.37 per hour, depending on experience, location, and employer.

What is an operations processor?

Operations Processors are professionals who handle and manage administrative tasks related to the processing of financial transactions, documents, or data within an organization. They are commonly employed by banks, financial institutions, and large corporations to ensure that operations run smoothly and efficiently. Their responsibilities can include verifying and processing transactions, maintaining records, resolving discrepancies, and ensuring compliance with company policies and regulations. Strong attention to detail, organizational skills, and familiarity with financial software are important traits for this role.

What are the key skills and qualifications needed to thrive as an operations processor?

To thrive as an Operations Processor, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with data entry software, financial transaction processing systems, and sometimes industry-specific tools like SAP is typically required. Excellent time management, problem-solving abilities, and clear communication help you stand out in this position. These skills are crucial for ensuring accurate and efficient processing of transactions, minimizing errors, and maintaining smooth business operations.

What are some typical challenges operations processors face, and how can they effectively manage them?

Operations Processors often encounter challenges such as managing high volumes of transactions under tight deadlines and ensuring accuracy in documentation. To effectively handle these challenges, it’s important to develop strong organizational skills, become proficient with relevant software systems, and maintain attention to detail. Collaborating closely with other team members and communicating clearly can also help resolve discrepancies quickly and keep workflows running smoothly. Embracing continuous learning and seeking feedback can further improve efficiency and accuracy in this role.

What is the difference between Operations Processor vs Data Entry Clerk?

AspectOperations ProcessorData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic certificationsHigh school diploma; no certifications typically required
Work EnvironmentOffice setting, processing transactions or operations dataOffice or remote, entering data into systems
Employer & Industry UsageFinancial, healthcare, logistics companiesVarious industries including retail, healthcare, and government

Operations Processors and Data Entry Clerks both work in office environments and handle data-related tasks. However, Operations Processors often focus on processing transactions or operational data with a slightly broader scope, while Data Entry Clerks primarily input data into systems. Both roles require similar educational backgrounds but differ in specific responsibilities and industry applications.

Is operations a high paying job?

Operations processor roles typically offer average to above-average salaries depending on experience, industry, and location. Entry-level positions may pay less, while experienced professionals with specialized skills or certifications can earn higher wages. Overall, it is not considered a high-paying job compared to executive or specialized technical roles.

What does an operations processor do?

An operations processor handles the processing of transactions, data entry, and administrative tasks within an organization. They often use specialized software and require attention to detail to ensure accuracy and efficiency in daily operations.

What are popular job titles related to Operations Processor jobs in Massachusetts?

For Operations Processor jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Operations Processor jobs in Massachusetts look for?

The top searched job categories for Operations Processor jobs in Massachusetts are:

Operations Processor jobs near you
Infographic showing various Operations Processor job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,259 per year, or $25.1 per hour.

Operations Specialist

Eastern Bank

Brockton, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

49th of 176 rated banks

Job description

The Operations Processor is based in Brockton, MA (2-3 days a week in the office)

Pay Range: $30.69- $38.36
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. 

Eastern Bank is seeking a detail-oriented and highly analytical Loan Operations Specialist to support the booking, maintenance, and servicing of complex commercial lending relationships within our Loan Operations organization. This role is responsible for accurately processing financial transactions in the core loan system, booking new loans and modifications, supporting syndicated and institutional loan portfolios, performing loan accounting and general ledger reconciliations, and ensuring the integrity of loan data throughout the full loan lifecycle.

The ideal candidate brings experience with commercial, syndicated, participated, agented, or institutional loans, possesses a strong understanding of loan accounting, amortization, interest accruals, and payment application, and thrives in a fast-paced, highly controlled operational environment where accuracy and timeliness are critical.

Key Responsibilities
Loan Boarding and System Set Up                                                                                                                               
    Book and maintain commercial, syndicated, participated, and institutional loans within the FIS bank's core loan servicing system.
    Process loan modifications, renewals, extensions, amendments, rate changes, tranche activity, commitments, and new loan funding transactions.
Loan Monetary Transactions and Balancing                                                                                                               
    Accurately process loan payments, advances, paydowns, payoffs, fees, and other monetary transactions.
    Review and reconcile loan balances, accrued interest, and payment activity against supporting documentation and servicing notices.


Research, Review  and Support of Commercial Loan Servicing Activities                                                           
    Research, resolve, and document general ledger variances and reconciliation differences related to loan activity.
    Support purchased and sold portfolios, including payment processing, rate changes, principal remittances, and investor reporting.
    Review loan documentation to ensure system setup accurately reflects contractual terms, including payment structures, amortization schedules, maturity dates, and interest rate provisions.
    Partner with Commercial Banking, Credit, Treasury, Accounting, Servicing, and external agent banks to ensure accurate servicing and reporting.


Administration, Audit and Controls                                                                                                                           
    Analyze and resolve loan servicing exceptions, transaction discrepancies, and operational breaks.
    Prepare and support internal audits, regulatory examinations, operational reviews, and control testing activities.
    Maintain adherence to established procedures, internal controls, and operational risk management standards.

Preferred Experience

    Experience supporting commercial, syndicated, participated, institutional, or agent bank loan portfolios, including loan booking, modifications, funding transactions, and servicing activities.
    Strong knowledge of loan accounting, general ledger reconciliations, interest accruals, amortization schedules, and variable-rate lending products, with the ability to research and resolve complex loan and accounting discrepancies.
    Experience working with agent banks and syndicated lending platforms.
    Ability to research and resolve complex loan servicing and accounting discrepancies independently.
    Strong attention to detail and analytical problem-solving skills.
    Ability to manage multiple priorities and deadlines in a high-volume, fast-paced environment. 
    Strong collaboration skills with all areas of the bank.
    Proficiency with loan servicing and origination systems, Microsoft Excel, and operational reporting tools.

Qualifications
    Bachelor's degree in business, Finance, Accounting, Economics, or related field preferred.
    5+ years of experience in commercial loan operations, loan servicing, accounting operations, syndicated lending, or a related banking function.
    Experience with core loan systems and general ledger reconciliation processes preferred.
    Strong written and verbal communication skills.
    Ability to work independently while collaborating effectively across multiple business lines.

What Success Looks Like
The successful candidate will serve as a trusted operational partner responsible for ensuring commercial and syndicated loan transactions are accurately booked, reconciled, serviced, and reported while maintaining strong controls, minimizing operational risk, and supporting a growing and complex commercial lending portfolio.
 

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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