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Operations Processor Jobs in Massachusetts (NOW HIRING)

Operations Processor

Wakefield, MA · On-site

$19.33 - $28.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use knowledge of the FIS system,Optima3, FIS, Sales Management and a variety of other systems within the group to support this process. Review gathered data and copies of documents to ensure ...

Operations Processor

Wakefield, MA

$19.33 - $28.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use knowledge of the FIS system,Optima3, FIS, Sales Management and a variety of other systems within the group to support this process. Review gathered data and copies of documents to ensure ...

Mortgage Operations - Mortgage Processor

Chelsea, MA · Hybrid

$23 - $31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational execution behind the scenes. As a Mortgage Processor, you play a critical role in moving loan applications from approval to closing by ensuring documentation is accurate, complete, and ...

Director of Operations Order Processing

Taunton, MA

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Director of Operations Order Processing oversees the daily activities for our Customer Care Coordinators based in multiple locations and ensures order processing and internal support needs can be ...

Director of Operations Order Processing

Taunton, MA · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Director of Operations Order Processing oversees the daily activities for our Customer Care Coordinators based in multiple locations and ensures order processing and internal support needs can be ...

Director of Operations Order Processing

Taunton, MA · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Director of Operations Order Processing oversees the daily activities for our Customer Care Coordinators based in multiple locations and ensures order processing and internal support needs can be ...

Tissue Processor

Burlington, MA · On-site

$25 - $28/hr

... that follows standard operational procedures. Understands and accepts the need to take ... Patience with training process (could last several months to a year) * Cadaver dissection ...

People Operations Lead

Boston, MA · On-site

  • Medical

  • Retirement

  • PTO

Ensure all People Operations processes are compliant, accurate, and delivered to a high standard. * Act as the escalation point for complex operational and employee matters. Policies, Handbooks ...

Loan Processor

Westborough, MA · On-site

$45K - $74K/yr

This position is located in the Operations Center, Massachusetts and will be required to work on-site 3 days per week. Responsibilities * Processes residential mortgage and consumer loan applications.

Loan Processor

Westborough, MA · On-site

$45K - $74K/yr

This position is located in the Operations Center, Massachusetts and will be required to work on-site 3 days per week. Responsibilities * Processes residential mortgage and consumer loan applications.

Cash Processor *

Lowell, MA · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our network of operations in 52 countries serves customers in more than 100 countries. Brink's has ... Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ...

Cash Processor *

Lowell, MA · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our network of operations in 52 countries serves customers in more than 100 countries. Brink's has ... Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ...

Cash Processor

Boston, MA · On-site

$21.96 - $26.24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our network of operations in 51 countries serves customers in more than 100 countries. We believe ... Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ...

Cash Processor

Boston, MA · On-site

$21.96 - $26.24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our network of operations in 51 countries serves customers in more than 100 countries. We believe ... Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that ...

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Operations Processor information

See Massachusetts salary details

$15

$25

$50

How much do operations processor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for operations processor in Massachusetts is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.37 per hour, depending on experience, location, and employer.

What is an operations processor?

Operations Processors are professionals who handle and manage administrative tasks related to the processing of financial transactions, documents, or data within an organization. They are commonly employed by banks, financial institutions, and large corporations to ensure that operations run smoothly and efficiently. Their responsibilities can include verifying and processing transactions, maintaining records, resolving discrepancies, and ensuring compliance with company policies and regulations. Strong attention to detail, organizational skills, and familiarity with financial software are important traits for this role.

What are the key skills and qualifications needed to thrive as an operations processor?

To thrive as an Operations Processor, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with data entry software, financial transaction processing systems, and sometimes industry-specific tools like SAP is typically required. Excellent time management, problem-solving abilities, and clear communication help you stand out in this position. These skills are crucial for ensuring accurate and efficient processing of transactions, minimizing errors, and maintaining smooth business operations.

What are some typical challenges operations processors face, and how can they effectively manage them?

Operations Processors often encounter challenges such as managing high volumes of transactions under tight deadlines and ensuring accuracy in documentation. To effectively handle these challenges, it’s important to develop strong organizational skills, become proficient with relevant software systems, and maintain attention to detail. Collaborating closely with other team members and communicating clearly can also help resolve discrepancies quickly and keep workflows running smoothly. Embracing continuous learning and seeking feedback can further improve efficiency and accuracy in this role.

What is the difference between Operations Processor vs Data Entry Clerk?

AspectOperations ProcessorData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic certificationsHigh school diploma; no certifications typically required
Work EnvironmentOffice setting, processing transactions or operations dataOffice or remote, entering data into systems
Employer & Industry UsageFinancial, healthcare, logistics companiesVarious industries including retail, healthcare, and government

Operations Processors and Data Entry Clerks both work in office environments and handle data-related tasks. However, Operations Processors often focus on processing transactions or operational data with a slightly broader scope, while Data Entry Clerks primarily input data into systems. Both roles require similar educational backgrounds but differ in specific responsibilities and industry applications.

Is operations a high paying job?

Operations processor roles typically offer average to above-average salaries depending on experience, industry, and location. Entry-level positions may pay less, while experienced professionals with specialized skills or certifications can earn higher wages. Overall, it is not considered a high-paying job compared to executive or specialized technical roles.

What does an operations processor do?

An operations processor handles the processing of transactions, data entry, and administrative tasks within an organization. They often use specialized software and require attention to detail to ensure accuracy and efficiency in daily operations.

What are popular job titles related to Operations Processor jobs in Massachusetts?

For Operations Processor jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Operations Processor jobs in Massachusetts look for?

The top searched job categories for Operations Processor jobs in Massachusetts are:

Infographic showing various Operations Processor job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,259 per year, or $25.1 per hour.

Operations Processor

Eastern Bank

Wakefield, MA • On-site

$19.33 - $28.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

47th of 171 rated banks


Job description


Hiring Range: $19.33 - $28.95
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Provide support to all bank offices, bank departments and external customers through researching information regarding customers' accounts, general ledger accounts and inter-bank accounts. Provide a variety of information requested by internal and external Bank customers, including Federal and State judicial and law enforcement agencies. Fulfill Credit Reference, Audit Confirmation, Social Security, Medicaid, Mortgage and housing requests while validating the requests have been properly authorized within federal, state and bank compliance rules and requirements.
Requirements:
  • Ensure the timely response to inquiries in customers' accounts by monitoring and working the various queues for incoming work. Examples of these queues are: Sales Management, department shared email box, Research database, incoming faxes and physical mail received. Use knowledge of the FIS system,Optima3, FIS, Sales Management and a variety of other systems within the group to support this process. Review gathered data and copies of documents to ensure compliance with privacy laws when providing copies of bank records in response to customer and/or external requests.
  • Complete self assessments of functions performed in the department and report any compliance issues to the Compliance Administrator for the department.
  • Ensure the timely completion of required self audit reporting and retention of audit materials.
  • Responsible for answering questions regarding Tax levies from a variety of Federal and State tax agencies including the IRS, Commonwealth of Massachusetts Division of Revenue, State Child Support Enforcement Agencies, and the Department of Employment and Training.
  • Responsible for the accurate and timely completion of Credit References and Audit Confirmations for business accounts both small business and commercial in nature.
  • Responsible for the proper and timely completion Account Verifications for both deposit and personal loan accounts. Must strictly adhere to State and Federal privacy rules regarding consumer customers. Interpret language used in authorization releases to prevent unauthorized information from being provided to requestors. Also responsible for performing data entry using various tracking software products.
  • Responsible for the proper completion of Social Security and Medicaid information verifications for deposit accounts. Must strictly adhere to State and Federal privacy rules and Social Security rules regarding information release for consumer customers.
  • Provide support and input during the periodic review and updating of the department Standard Operating Procedures to ensure that they reflect the latest technological and workflow improvements made to the processes.
    Qualifications:
  • Associates Degree or related knowledge/skills base gained through experience preferred
  • 3+ years experience in a Research environment or position with similar attributes preferred
  • Strong knowledge of deposit and loan products
  • Strong customer service skills
  • Strong verbal and written communication skills
  • Must be self-motivated, able to work independently and possess solid decision making skills
  • Knowledge of Microsoft Office a plus
  • Must be comfortable in learning and operating various computer systems as new systems are routinely added.
    Skills/Knowledge:
  • Must be able to communicate (written and oral) effectively and professionally with federal and state agencies and also internal and external customers.
  • Must have strong interpersonal skills as well as the ability to train others.
  • Must be able to strictly adhere to the many Federal and State rules and regulations that relate to all departmental functions, including but not limited to the Federal Garnishment Rule, GLBA and Regulation P.
  • Must have knowledge of the RMA Code of Ethics which is used as an industry standard for providing Credit References.
  • Attentiveness to detail is required.
  • Successfully manages working in a multiple task-oriented fast-paced environment.
  • Must be well organized and flexible.
  • Must be highly productive and able to work with minimal supervision.
  • Must be able to deal well with a fast-paced environment to meet tight deadlines and maintain high productivity.
  • Must be able to function in a highly confidential capacity due to internal and external legal investigations that are handled within the team.

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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