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Operations Process Manager Jobs in Reston, VA (NOW HIRING)

Michaels Stores

Operations Manager

Fairfax, VA

Store - DC-FAIRFAX/FAIR LAKES, VA Lead the operational processes to deliver sales and profits while ... Manage the visual merchandising standards in store and execution of feature space and seasonal ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Reston, VA

Operations Process Manager information

See Reston, VA salary details

$35.4K

$105.8K

$173.2K

How much do operations process manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for operations process manager in Reston, VA is $105,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $134,700.00 per year, depending on experience, location, and employer.

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
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Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Reston, VA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $105,838 per year, or $50.9 per hour.
Sr. Manager, Process Management - Partner Testing and Certification

Sr. Manager, Process Management - Partner Testing and Certification

Capital One

Mclean, VA

Full-time

Posted yesterday

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

76th of 149 rated banks

Job description

Sr. Manager, Process Management - Partner Testing and Certification

As a Sr. Manager of Process Management, you will lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time.

We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

You'll be part of a collaborative, high-performing group focused on process improvement and operational excellence. The team values analytical thinking, attention to detail, and adaptability. You'll work closely with stakeholders across the Global Payment Network, with a focus on Settlement and Disputes.

This Team: Partner Testing and Certification focuses on enhancing the partner experience by developing robust tools that enable the certification of external partners' solutions and services, ensuring they meet established quality and performance standards before integration into our ecosystem. The team leads the transformation of operational models and processes by collaborating with partners to design effective testing protocols, automating evaluations, and streamlining workflows for optimal compatibility and reliability.

Role & Day-to-Day Responsibilities

  • Create, validate, and modify business and system processes to improve efficiency and effectiveness.

  • Design and produce metrics to measure process outcomes and drive continuous improvement.

  • Analyze data trends to ensure data integrity and install benchmarks.

  • Educate and gain buy-in from key stakeholders on process utilization and execution.

  • Drive process improvements aligned with customer outcomes and business goals.

  • Provide settlement subject matter expertise in projects and meetings, representing the department.

  • Collaborate across teams and levels to influence and implement change.

  • Maintain formal process documentation, including procedures and flow diagrams.

Basic Qualifications:

  • Bachelor's Degree or Military experience

  • At least 5 years of experience in Process Management

  • At least 2 years of experience in Project Management

  • At least 2 years of experience in People Management

Preferred Qualifications:

  • Masters or MBA degree

  • 6+ years of experience in Process Management

  • 3+ years of experience in Project Management

  • 4+ years of experience in People Management

  • PMP, Lean, Six Sigma, or Business Process Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $149,000 - $170,000 for Sr Manager, Process Management


McLean, VA: $163,900 - $187,100 for Sr Manager, Process Management










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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