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Operations Process Manager Jobs in Reston, VA (NOW HIRING)

ABB

Business Process Manager

Washington, DC · Remote

Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems expert and business translator between finance, operations, and IS ...

Weichert Companies

Processing Manager

Germantown, MD · On-site

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Weichert, Realtors

Processing Manager

Bethesda, MD · On-site

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Weichert Realtors

Processing Manager

Germantown, MD

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Weichert Companies

Processing Manager

Germantown, MD

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

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Operations Process Manager information

See Reston, VA salary details

$35.4K

$105.8K

$173.2K

How much do operations process manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for operations process manager in Reston, VA is $105,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $134,700.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an Operations Process Manager do?

An Operations Process Manager is responsible for overseeing and optimizing the processes within an organization to ensure efficiency, quality, and productivity. They analyze existing workflows, identify areas for improvement, and implement best practices to streamline operations. Their goal is to reduce costs, eliminate bottlenecks, and ensure that the organization's processes align with strategic goals. They often collaborate with different departments to ensure smooth and effective business operations.
What are popular job titles related to Operations Process Manager jobs in Reston, VA? For Operations Process Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Reston, VA look for? The top searched job categories for Operations Process Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Operations Process Manager jobs? Cities near Reston, VA with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Reston, VA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $105,838 per year, or $50.9 per hour.

Enterprise Process Manager

Na Ali'i Consulting & Sales, LLC.

Arlington, VA • On-site

Full-time

Posted 6 days ago

Job description

Overview
Na Ali'i is looking for an Enterprise Process Manager to work as a member of the Business Systems Department's cross-functional team to own and improve the business processes that Shared Services and Service Delivery depend on. This role governs how work enters BSD, leads process improvement efforts across the enterprise, and serves as the primary point of engagement between BSD and its Shared Services clients. The Enterprise Process Manager is BSD's change management and process governance function - responsible for ensuring that every improvement the department delivers is well-scoped, sustainable, and owned by the right people.
The Enterprise Process Manager partners closely with the Project Manager and Systems & Data Governance Specialist to connect partner departments to the correct technical path, prepare them for engagement, and hold them accountable to their commitments. This role requires someone who can design scalable process frameworks and also do hands-on facilitation work - mapping processes, running time-bound improvement efforts, managing intake, and coaching department-level stakeholders to own their outcomes.
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.
  • Own BSD's work intake process end-to-end - evaluate incoming requests against prioritization criteria, develop scoped problem statements with partner departments, route work to the appropriate technical team, and enforce the standard that development does not begin without defined requirements and a committed process owner
  • Charter and run time-bound process improvement efforts with defined scope, named owners, and hard deadlines; track recommendations through to execution or formal handoff back to the department or technical team
  • Lead change management across all BSD improvement efforts - ensuring every release includes a communication plan, implementation strategy, user guides, training approach, and a named process owner before go-live
  • Design and apply repeatable process improvement and change management frameworks that reduce BSD's dependence on ad hoc approaches and scale with the department's growing portfolio
  • Serve as the primary BSD point of contact for Shared Services process owners and department directors - managing relationships, surfacing emerging needs, and representing BSD at cross-departmental leadership meetings
  • Track partner-owned action items across active engagements; follow up, escalate, and document when departments are not meeting commitments. Communicate and document decisions to pause or deprioritize work when a partner is not ready to proceed
  • Develop and deliver training and enablement programs that drive adoption of new processes and systems; maintain BSD's service catalog, user guides, and institutional knowledge base
  • Maintain an enterprise business process inventory and documentation standards to provide visibility across all finalized processes and support ongoing change management

Qualifications
Skills / Qualifications: An ideal candidate should already possess the following knowledge, skills, and abilities:
  • Demonstrated experience owning and improving business processes at an enterprise or multi-department scale, including process mapping, root cause analysis, and implementation of sustainable process changes
  • Proven ability to manage and align senior stakeholders - including department directors and executive leadership - across competing priorities and without direct authority
  • Experience designing and applying organizational change management frameworks, governance structures, or operating models that drive measurable adoption
  • Experience developing and delivering training, communication, and enablement programs in support of new processes or systems
  • Strong written and verbal communication skills; comfortable producing and presenting materials for executive and leadership audiences
  • Familiarity with work tracking and project management tools such as Jira, SharePoint, MS Project, or equivalent
  • Must be a U.S. Citizen

An excellent candidate would also possess the following:
  • Experience in a federal contracting, defense, or professional services environment
  • Hands-on experience running time-bound cross-functional improvement efforts (tiger teams, rapid improvement events, or similar) with defined deliverables and hard deadlines
  • Familiarity with process improvement methodologies such as Lean, Six Sigma, or comparable frameworks
  • Familiarity with enterprise business systems such as an HRIS, ERP, or CRM platform - sufficient to have credible conversations about configuration feasibility and data implications
  • Experience working directly within or in support of a shared services or corporate services organization

Education and Experience:
  • Bachelor's degree preferably in Business Administration, Organizational Management, Operations, or a related field, or 6+ years of relevant work experience in business process management, enterprise operations, program management, or organizational change
  • Master's degree in Business Administration or Organizational Development preferred

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:
  • Ability to perform repetitive motions with the hands, wrists, and fingers
  • Ability to engage in and follow audible communications in emergency situations
  • Ability to sit for prolonged periods at a desk and working on a computer

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