Operations Process Manager Jobs in Little Rock, AR

The Certified Applicator Program and Secure Launch Process Manager is responsible for overseeing the development, implementation, and management of the Certified Applicator Programs to ensure high standards of application quality and compliance. This role also leads the secure launch process for new products or services, ensuring all regulatory, quality, and operational requirements are met prior to market introduction. The manager will collaborate cross-functionally with product development, quality assurance, regulatory affairs, sales, and training teams to drive program success and secure product launches.

Responsibilities:

• Develop, implement, and manage the Certified Applicator Program to certify and maintain a network of qualified applicators in compliance with company standards and regulatory requirements.
• Design and deliver training materials, certification criteria, and assessment processes for applicators.
• Monitor and evaluate applicator performance and compliance, providing ongoing support and corrective actions as needed.
• Lead the secure launch process for new products or services, coordinating cross-functional teams to ensure readiness and compliance.
• Coordinate with the project teams to establish and maintain launch timelines, risk assessments, and mitigation plans to guarantee smooth and secure product introductions.
• Collaborate with regulatory, quality, product management, and commercial teams to align launch activities with business objectives and compliance standards.
• Manage documentation and reporting related to applicator certification and product launch activities.
• Serve as the primary point of contact for internal and external stakeholders regarding the Certified Applicator Program and secure launch processes.
• Continuously improve program effectiveness through feedback, audits, and industry best practices.
• Lead, mentor, and develop team members involved in the applicator programs and secure launch activities.

Qualifications: 

• Bachelor’s degree in Engineering, Business, or a related field; advanced degree preferred. 

• Minimum of 5 years of experience in program management, product launch, quality assurance, or related roles. 

• Experience managing certification or training programs, preferably in a technical or regulated industry. 

• Strong knowledge of product launch processes, regulatory compliance, and quality management systems. 

• Excellent project management and organizational skills. 

• Willingness to travel as required. 
• Experience in high performance coatings: technology, manufacturing, application 

• Familiarity with regulatory bodies and standards relevant to the applicator program and product launches preferred.

• Lean Six Sigma or other process improvement certifications,  AMPP CIP certification
• U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply

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About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email recruiting@ppg.com. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.