Operations Process Manager Jobs in Cabot, AR (NOW HIRING)

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

 PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

• Manager, Engineering Process Delivery - Salary Range: $128,950 - $167,640

Join our team as the Manager, Engineering Process Delivery!

The Manager, Engineering Process Delivery will be a key management position within the Engineering team, responsible for overseeing the delivery of high-quality process support across critical engineering activities. In this role, you will work closely with the Director, Engineering Services, and the broader Engineering management team to drive value-added business services, process excellence, and compliance across a range of areas, including project management, financial oversight, organizational readiness, and partner service delivery. You will lead a highly skilled team of professionals, guiding them to ensure customer-responsive, cost-efficient, and compliant services.

Key Responsibilities:

• Leadership & Supervision: Manage and provide leadership for a team responsible for critical engineering internal controls, strategic process development, and project management.
• Collaboration & Coordination: Work closely with internal stakeholders, including Compliance, IT, Legal, Process Integrity, Regulatory, and Operations teams, to identify risk mitigation strategies and ensure compliance with regulatory standards, business controls, and quality efforts.
• Process Improvement: Drive the continuous improvement of engineering processes through strategic planning and execution of high-value programs and activities.
• Team Development & Performance Management: Lead the recruitment, development, and retention of a professional, diverse, and qualified staff. Manage individual performance through coaching, goal-setting, and performance reviews.
• Resource Capacity Planning: Lead resource capacity planning across Engineering teams to ensure the effective and efficient performance of activities and projects.
• Compliance & Quality Control: Ensure compliance with internal policies and regulatory standards. Oversee the implementation of quality control activities within Engineering to foster continuous improvement.
• Project Oversight: Oversee and manage multi-group engineering projects, ensuring resources are allocated efficiently and project deliverables are met.
• Communication & Stakeholder Management: Serve as a spokesperson for the Engineering department, ensuring clear communication of activities, objectives, and performance to stakeholders, including the Board, Members, Staff, and Regulators.
• Relationship Building: Build and maintain collaborative relationships with external partners and organizations in SPP’s areas of interest. Represent SPP as needed in communications with these parties.
• Business Support & Administration: Manage the provision of business support for the Engineering department, including contract administration, study cost tracking, project tracking, budget facilitation, and customer service.

 To be successful we're looking for:

• Bachelor’s degree in Economics, Mathematics, Engineering, Finance or other related degree (additional related experience may be considered in lieu of degree requirement)
• Eight (8) years of related work experience

Required:

• Communication skills and directive ability to deal on a regular basis with management level personnel as well as with regulators
• Expert decision making and problem solving skills
• Ability to lead the execution of departmental strategies
• A wide range of skills including: oral and written communications; staff supervision; project management; and strong inter-personal skill
• Flexibility and the ability to function with diverse activities and multiple priorities
• Excellent organizational skills
• Understanding of, compliance with and enforcement of SPP Policies and Procedures

Preferred:

• Advanced degree in related field
• Experience with compliance and internal control tools such as Confluence, Jira, or others  
• Project, program, and/or portfolio management experience
• Experience in Transmission Planning
• Supervisory experience

 Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

 Travel Requirement:

• This position requires minimal travel (< 10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .