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Operations Process Manager Jobs in Baltimore, MD

Floor & Décor

Operations Manager

Aspen Hill, MD

$21 - $39.60/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Maintain inventory integrity by supervising the cycle count and inventory counting processes ...

DMV Fitness

Operations Manager

Edgewater, MD · On-site

$20 - $25/hr

About the Role The Operations Manager oversees everything that makes Burn Boot Camp run at an elite ... Member experience, staff leadership, sales processes, retention, cleanliness, scheduling, inventory ...

Michaels Stores, Inc.

Operational Manager

Towson, MD · On-site

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Holland and Sherry

Operations Manager

Owings Mills, MD · On-site

$70K - $100K/yr

Operations Manager Location: Owings Mills, MD Reports To: Director of Logistics (MD) with dotted ... Comfortable owning process improvement initiatives and leading organizational change across ...

Transdev

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... If reasonable accommodation is needed to participate in the job application or interview process ...

Michaels Stores

Operational Manager

Towson, MD

$16 - $22.20/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the ...

Holland & Sherry

Operations Manager

Owings Mills, MD · On-site

Operations Manager Location: Owings Mills, MD Reports To: Director of Logistics (MD) with dotted ... Comfortable owning process improvement initiatives and leading organizational change across ...

Fanatics, Inc.

Operations Manager

Aberdeen, MD · On-site

The Operations Manager is responsible for engaging athletes in support of the inbound or outbound ... Provide direction on support processes and set up to ensure consistency, productivity, and ...

Transdev

Operations Manager

Baltimore, MD

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... If reasonable accommodation is needed to participate in the job application or interview process ...

Misfits Market

Operations Manager

Hanover, MD · On-site

Experience training others to new processes or procedural updates * An aptitude for equipment operation and troubleshooting * Strong team management skills with ability to supervise multiple teams

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Baltimore, MD

Operations Process Manager information

See Baltimore, MD salary details

$33.8K

$101.1K

$165.4K

How much do operations process manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for operations process manager in Baltimore, MD is $101,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $128,700.00 per year, depending on experience, location, and employer.

What is the minimum salary of an operations manager?

The minimum salary for an operations process manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

How much should an operations manager get paid?

The average salary for an operations process manager varies based on experience, industry, and location, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in high-demand sectors may offer higher compensation, and strong skills in process improvement and leadership can influence pay levels.
What are popular job titles related to Operations Process Manager jobs in Baltimore, MD? For Operations Process Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Baltimore, MD look for? The top searched job categories for Operations Process Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Operations Process Manager jobs? Cities near Baltimore, MD with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Manager - Operations

Manager - Operations

CRST The Transportation Solution, Inc.

Laurel, MD • On-site

$79K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

CRST rating

7.7

Company rating: 7.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

102nd of 341 rated logistics

Job description

Drive the Specialized Difference at CRST
CRST The Transportation Solution is looking for a Manager - Operations to lead operations for a variety of accounts and be accountable for the operational and financial performance of them.
How You'll Work
Location: Onsite at 13200 Mid Atlantic Blvd Ste 140 Laurel, MD 20708
Job Schedule: Monday - Friday (7:30 AM EST to 4:30 PM EST)
Compensation: $79,195 - $85,000 is the full starting salary range (Pay Bi-Weekly) * A final amount is dependent on factors including prior relevant experience, knowledge, and location. Additional details will be discussed with qualified candidates during the interview process
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
About the Role
The Manager - Operations leads operations remotely or from a centralized location and is accountable for the operational and financial performance of assigned customer accounts. This role oversees daily execution, service delivery, and safety outcomes, owns the customer relationship, and partners closely with internal teams to drive compliant, efficient operations while promoting a culture of safety, accountability, and continuous improvement.
What You'll Do
  • Operational Leadership and Performance: Lead operations remotely or from a centralized location, managing performance, safety, and profitability across assigned customer accounts while driving daily execution and service excellence
  • Team Leadership and Development: Supervise and develop fleet managers, dispatch managers, and support staff to ensure accountability, engagement, and alignment with company goals
  • Customer Relationship Management: Own the customer relationship, serving as the primary contact for assigned accounts; lead rate discussions, business reviews, and performance conversations to strengthen partnership and achieve operational goals
  • Financial Accountability: Manage account-level budgets, monitor key cost drivers, and execute strategies to achieve sustained profitability, utilization, and financial performance goals
  • Safety and Compliance: Promote a safety-first culture by ensuring compliance with Department of Transportation (DOT) regulations, company policies, and customer standards
  • Performance Monitoring and Analysis: Track key operational and financial metrics, analyze results, and implement corrective actions to maintain service, safety, and margin goals
  • Cross-Functional Collaboration: Coordinate with planning, maintenance, and safety teams to optimize resources, resolve operational challenges, and support customer needs
  • Continuous Improvement: Identify and implement process improvements that enhance efficiency, service quality, and customer satisfaction across assigned accounts
  • Availability: Maintain flexibility to support operations outside standard business hours as needed to ensure service continuity and customer satisfaction
  • Travel: Travel may be required; the amount of travel will vary by role
  • Accountability and Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

Preferred Qualifications
  • Education: A four-year degree or applicable work experience with demonstrated success
  • Experience: Experience leading multi-account operations in a dedicated or customer-specific environment
  • Strategic Thinking: Ability to align operations with company goals and customer needs
  • Process Improvement: Experience implementing standard operating procedures or efficiency initiatives
  • Technology: Familiarity with transportation management systems and reporting tools

Why CRST?
CRST is celebrating 70 years of grit, growth, and forward momentum - built on safety, integrity, and delivering on our commitments. Our Specialized division is one of the most important parts of how we serve our customers, and the people who run it are critical to that success.
Core Values
  • Safety at the Core of All We Do
  • Integrity in Every Decision and Action
  • Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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