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Operations Process Manager Jobs in Baltimore, MD

PetSmart Careers

Retail Operations Manager

Abingdon, MD

$19.82 - $36.47/hr

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart Careers

Retail Operations Manager

Abingdon, MD

$19.82 - $36.47/hr

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD · On-site

$19.82 - $36.47/hr

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

PetSmart

Retail Operations Manager

Abingdon, MD

Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company ...

SubCom

Fleet Operations Manager (6601)

Baltimore, MD · On-site

Every member of the SubCom team plays a role in an end-to-end process that is critical to ... Fleet Operations Managers coordinate cross-functional teams and serve as liaison between project ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Baltimore, MD

Operations Process Manager information

See Baltimore, MD salary details

$33.8K

$101.1K

$165.4K

How much do operations process manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for operations process manager in Baltimore, MD is $101,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $128,700.00 per year, depending on experience, location, and employer.

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
What are popular job titles related to Operations Process Manager jobs in Baltimore, MD? For Operations Process Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Baltimore, MD look for? The top searched job categories for Operations Process Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Operations Process Manager jobs? Cities near Baltimore, MD with the most Operations Process Manager job openings:
Operations Process Manager jobs near you

Operations Manager

Dental Careers | Hygienists, Assistants, Operations Office Staff | D4C

Olney, MD

Other

Posted 7 days ago

Job description

JOB SUMMARY:
As theOperations Manager for Dentistry for Children Maryland - Olney,you will be responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance, employee engagement, provider engagement, and financial performance. Responsible for practice operations systems and provides support to all functioning areas, including administrative support to the front and back office. This support is crucial to the delivery of the Company's mission of helping children achieve a lifetime of great oral health.
Schedule:Mon - Thu 8a - 5p, Fri 8a - 2p
EDUCATION/CREDENTIALS:
  • Bachelor's Degree in Business or related field, Master's preferred or equivalent work experience.
JOB RELATED EXPERIENCE:
  • Minimum 5 years progressive leadership and functional practice management experience.
  • Excellent communication, problem solving and leadership skills.
  • Coursework or on-the-job training in the fields of dentistry, business or training.
  • Strong healthcare management/customer service management and leadership skills a plus.
  • Experience leading a team, mentoring and coaching subordinates.
JOB-RELATED SKILLS/COMPETENCIES:
  • Ability to make good decisions within assigned scope of authority. Exceptional critical thinking skills.
  • Ability to effectively supervise, lead, develop, and coach staff.
  • Ability to control expenses. Strong business acumen.
  • Ability to support and effectively collaborate with other departments to achieve results.
  • Ability to plan ahead, and to prioritize and coordinate activities, services, schedules or programs.
  • Ability to plan, assess, communicate, and develop employee performance.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Manages office staff, provides problem-solving, decision making, planning, delegation, and conflict management when needed.
  • Build and maintain a positive office culture.
  • In coordination with RDO and Human Resources, select and orientate office staff.
  • Evaluate staff performance and submit performance reviews, Ensure 100% of staff complete required learning modules on time.
  • Conduct practice staff meetings on a regular basis.
  • Works with employees to facilitate complaints/concerns and resolve as needed.
  • Responsible for onboarding and training for new employees.
  • Implement office policies which establish best approaches which result in achievement of performance goals, including patient satisfaction, access, employee engagement, provider engagement, financial performance and successful growth.
  • Meets or exceeds annual NPS targets through implementation and sets action plans as needed.
  • Provide needed information to other departments, (i.e. Human Resources, Marketing, Finance, etc.) to support compliance with established policies.
  • Ensure that needed information and documentation is provided to support revenue cycle activities.
  • Act as an interdepartmental liaison between the practice and other departments and entities.
  • Responsible for reporting any safety-related incident in a timely fashion, including workers comp, through the appropriate tool; attends all safety-related training programs; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • Monitors and ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

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