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Operations Process Manager Jobs in Columbia, MD (NOW HIRING)

ASR Group

Assistant Process Manager

Baltimore, MD

Review daily and weekly process operation with the Process Team Managers to improve overall Refining Efficiencies * Review current product inventory level and anticipate customer demand with ...

Capital One

Manager of Process Management

Mclean, VA · On-site

Manage and mentor a team of senior associates, fostering a culture of operational excellence and ... Process Governance: Develop and enforce departmental procedures and internal controls to ensure ...

Weichert, Realtors

Processing Manager

Bethesda, MD

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Weichert Companies

Processing Manager

Germantown, MD · On-site

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

Key Responsibilities Operations & Process Management * Oversee daily operations to ensure efficiency, consistency, and scalability * Develop, implement, and refine workflows and operational ...

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

Key Responsibilities Operations & Process Management * Oversee daily operations to ensure efficiency, consistency, and scalability * Develop, implement, and refine workflows and operational ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Columbia, MD

Operations Process Manager information

See Columbia, MD salary details

$33.7K

$101K

$165.2K

How much do operations process manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for operations process manager in Columbia, MD is $100,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $128,500.00 per year, depending on experience, location, and employer.

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
What are popular job titles related to Operations Process Manager jobs in Columbia, MD? For Operations Process Manager jobs in Columbia, MD, the most frequently searched job titles are:
What cities near Columbia, MD are hiring for Operations Process Manager jobs? Cities near Columbia, MD with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Columbia, MD as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $100,959 per year, or $48.5 per hour.

Change/Process Manager

Satnam Data Systems, Inc

Mclean, VA

Contractor

Posted 2 days ago

Job description

Company Description

SDS, is a global IT company providing broad range of Technology Consulting, Professional and Outsourcing Services & Solutions to Fortune500 and mid-size companies. 

Job Description

Job Description:

The bank ATM Kiosk team is looking for a well-qualified Process Manager to join a cross functional team of operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda.

bank currently offers over 1900 ATMs within its national banking footprint with plans to expand.

Over the next several years, bank will be transforming both its existing footprint as well as entering new markets throughout the country.

An aggressive ATM deployment plan is at the forefront of the change agenda.

We are seeking a dedicated, disciplined, process professional who excels in a team environment.

This person will have excellent communication skills, attention to detail, the ability to adapt to change quickly, and improve business processes through the application of Lean principles.

A key to success in the position is the ability influence partners and teammates.

This individual needs to enjoy multi-tasking and problem solving within in a highly demanding, time sensitive environment.

Responsibilities:

Manage a steady volume of phone calls with a high degree of professionalism

Serve as a point of escalation for complex vendor problems or installation issues especially, when the problem relates to cross team concerns.

Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

Develop and execute implementation plans and test scripts for large software and hardware delivery projects.

Interact effectively with a variety of contacts including construction, armored courier, data network, and OEMs.

Provide guidance and expertise to less experienced staff.

Answer questions from staff and provide guidance and feedback

Track and resolve process breakdowns

Follow communication "scripts" when handling different types of inbound calls

Anticipate escalation and take over calls when needed

Measure performance with key metrics such as call abandonment, calls waiting etc.

Ensure adherence to established procedures.

Keep management informed on issues and problems

Attend educational seminars to improve knowledge and performance level

Communicate the status of deployment activities via status reports.

Work with other internal and external teams to ensure that a deployment is completed and validated on schedule

Signal anomalies and trends to leadership

Requirements:

Bachelor's degree, equivalent work experience or military experience

At least 3 years of process management experience

Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook)

Proficient in English; Good knowledge of additional languages will be a definite plus

They must have a practical mind to solve problems on the spot partnered with an ability to see the "big picture"

Outstanding communication and negotiation abilities

Tech savvy with knowledge of computers, networks.

Excellent organizational and leadership skills

Ability to work under pressure

Ability to multi-task, set priorities and manage time effectively

Preferred Qualifications:

Lean, Agile, Six Sigma, BPM or Project management certifications

Knowledge of data networks or Windows Operating systems a plus

Prior ATM experience

Knowledge of Customer Back Relationship model

Knowledge of Scaled Agile Framework

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply