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Operations Process Manager Jobs in Ontario (NOW HIRING)

RBRO Solutions

Manager, Cloud Operations

Markham, ON

CA$125K - CA$135K/yr

AI may be used during the hiring process. Manager, Cloud Operations Job Responsibilities * Determine requirements for secure, reliable, cost-effective, and performant cloud environments for CORA ...

RecordXpress

Operations Manager

Vars, ON

You will be responsible for managing production, quality assurance, and operational processes to ensure efficiency and effectiveness while aligning with company goals. Key Responsibilities - Develop ...

Cybrid

Operations Manager

Toronto, ON

CA$130K - CA$175K/yr

You'll own the processes that keep a fast-moving, cross-functional company running. From ... Support finance operation workflows, including vendor and contract management (onboarding, renewals ...

Acosta

Operations Manager

Toronto, ON · On-site

The Manager of Operations is responsible for the operational effectiveness of a program for our ... Project management - multi-faceted complex modeling and process management * Proven ability ...

Diamond

Account Operations Manager

Toronto, ON · On-site

... detail-oriented Account Operations Manager to supportone of the agency's largest accounts ... Exceptionally detail-oriented and process-driven, takes pride in precision and getting things right

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Ontario

Operations Process Manager information

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
What are popular job titles related to Operations Process Manager jobs in Ontario? For Operations Process Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Ontario look for? The top searched job categories for Operations Process Manager jobs in Ontario are:
What cities in Ontario are hiring for Operations Process Manager jobs? Cities in Ontario with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Ontario as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Manager, Cloud Operations

Manager, Cloud Operations

Common CENTS Solutions

Markham, ON

CA$125K - CA$135K/yr

Full-time

Posted 19 days ago

Job description

                                                                                    Job Description: Compensation & Role Details:

Expected Salary Range: The expected base salary range for this role is between $125,000 - $135,000 CAD, depending on experience and qualifications
Role Type: New role
AI Disclosure: AI may be used during the hiring process.

Manager, Cloud Operations

Job Responsibilities

  • Determine requirements for secure, reliable, cost-effective, and performant cloud environments for CORA Legal Group cloud products
  • Manage production deployment of CORA Legal Group cloud applications and services
  • Prioritize tasks and set direction for Cloud Operations team members
  • Collaborate with R&D management at BEC and RBRO to build monitoring and alerting platforms using mutually determined KPIs
  • Ensure that cloud systems are backed up, highly available, documented, and secure
  • Gather baseline performance information and establish related alerting mechanisms
  • Working with R&D management at BEC and RBRO, establish chains of custody and reporting/handoff procedures for bugs and incidents
  • Work with CORA Legal Group leadership to maintain existing SOC2 certifications and ensure that SOC2 requirements are continually met
  • Establish cloud security procedures; perform routine risk assessments and supervise periodic penetration testing
  • Proactively create and test remediation plans for anticipated issues
  • Find ways to continuously streamline and strengthen processes and capabilities using appropriate AI tools
  • Continually communicate status and promptly escalate issues to the appropriate team and department leaders
  • Act as advocate for Cloud Operations staff by identifying opportunities for future growth, recommending promotions, etc.
  • Build a culture of continuous growth and improvement within the Cloud Operations organization

Required Skills

  • A track record of success in management of cloud architectures, including Azure and AWS
  • Significant experience in managing a team to oversee production cloud environments; strong team-building skills
  • Experience in designing, implementing, and maintaining CI/CD pipelines
  • Hands-on expertise in technology infrastructure including networking, compute, storage, and virtualization/containerization technologies
  • Excellent understanding of the architectural principles of cloud-based platforms (SaaS, PaaS, and IaaS)
  • Significant experiencing building and maintaining cloud infrastructure with IaC tools such as Terraform and Cloud Formation
  • Demonstrated experience with AI technologies, including usage of AI tools to generate and maintain CI/CD pipelines and enhance reporting/monitoring capabilities
  • Solid understanding of common software and application vulnerabilities, along with the ability and judgment to make quick decisions when necessary to mitigate risk and impact
  • Expertise in automating infrastructure, configuration and deployments
  • Significant experience with Application Performance Monitoring platforms such as New Relic or Datadog
  • Knowledge of a modern programming or scripting language (Python, Go, C#, Ruby, PowerShell, etc.)
  • Keen interest in DevOps methods and technologies (Docker, Kubernetes, Ansible, Git, Puppet, Chef, Jenkins, etc.)
  • Excellent verbal and written communication skills
  • Very strong time management and analytical skills
  • A positive, diplomatic, and professional demeanor; high emotional intelligence

Preferred Skills

  • Significant experience with SOC2 and similar certifications or regulatory requirements, such as ISO 27001 and/or GDPR
  • Experience with compliance platform such as Druva, Vanta, or Secureframe
                                                                                    Business Unit: RBRO                                                                                    Scheduled Weekly Hours:37.5                                                                                    Number of Openings Available: 1                                                                                    Worker Type: Regular More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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