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Operations Performance Analyst Jobs (NOW HIRING)

SIXT USA

Performance Analyst

Fort Lauderdale, FL

You collaborate closely with HR, Finance, and Operations teams to ensure alignment on bonus ... Analytical Skills You combine strong problem-solving abilities with a high level of attention to ...

Nomura International

Performance Analyst

Manhattan, NY · On-site

$70K - $75K/yr

The Performance Analyst works within NCRAM's Operations team. This position provides overall reporting for NCRAM and its Client accounts. This position will report to the Supervisor in the ...

Ibility

Performance Analyst

Washington, DC · On-site +1

The Performance Analyst supports the analysis of user performance needs and translates those needs ... ) • Knowledge of software development lifecycle (SDLC) methodologies and their testing ...

Sixt

Performance Analyst

Fort Lauderdale, FL

You collaborate closely with HR, Finance, and Operations teams to ensure alignment on bonus ... Analytical Skills You combine strong problem-solving abilities with a high level of attention to ...

SIXT

Performance Analyst

Fort Lauderdale, FL · On-site

You collaborate closely with HR, Finance, and Operations teams to ensure alignment on bonus ... Analytical Skills You combine strong problem-solving abilities with a high level of attention to ...

Intersect

Operations Performance Engineer

Austin, TX

$68K - $93K/yr

Analyze solar and battery system performance to improve availability, increase production, and ... Manage ERCOT operational requirements, including resource registration, telemetry compliance ...

Invenergy

Solar Performance Analyst

Chicago, IL · On-site

The Solar Performance Analyst will serve as a primary data and performance analytics resource ... Responsibilities : • Develop and maintain operational metrics, KPIs, and standardized reporting ...

Intersect

Operations Performance Engineer

Houston, TX · Remote

$71K - $96K/yr

Analyze solar and battery system performance to improve availability, increase production, and ... Manage ERCOT operational requirements, including resource registration, telemetry compliance ...

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Operations Performance Analyst information

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How much do operations performance analyst jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for operations performance analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does an Operations Performance Analyst do?

An Operations Performance Analyst is responsible for evaluating and improving the efficiency and effectiveness of organizational processes. They analyze data, identify trends, and provide insights to optimize operations, reduce costs, and enhance productivity. Their work often involves collaborating with various departments, creating reports, and recommending strategies for continuous improvement. By leveraging analytical tools and methodologies, they help organizations achieve their operational goals.

What are the key skills and qualifications needed to thrive as an Operations Performance Analyst, and why are they important?

To thrive as an Operations Performance Analyst, you need strong analytical skills, a background in business or operations management, and proficiency in data analysis, typically supported by a bachelor’s degree in a related field. Familiarity with data visualization tools (like Tableau or Power BI), advanced Excel, and experience with ERP systems or process improvement methodologies (such as Six Sigma) are commonly required. Excellent problem-solving, communication, and attention to detail are vital soft skills for interpreting data and collaborating with cross-functional teams. These skills enable accurate performance measurement and drive process improvements that are crucial for organizational efficiency and success.

What is the difference between Operations Performance Analyst vs Operations Analyst?

AspectOperations Performance AnalystOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications like Six Sigma or Lean are commonBachelor's degree in Business, Operations, or related field; certifications like Six Sigma or Lean are common
Work EnvironmentCorporate offices, manufacturing plants, or logistics centersCorporate offices, logistics centers, or manufacturing environments
Employer & Industry UsageManufacturing, logistics, supply chain, and service industriesManufacturing, logistics, supply chain, and service industries
Common Search & ComparisonYesYes

The Operations Performance Analyst focuses on analyzing and improving operational efficiency, often using data analytics and performance metrics. In contrast, the Operations Analyst typically handles broader operational tasks, including process monitoring and reporting. Both roles require similar credentials and are used across industries like manufacturing and logistics, but the Performance Analyst emphasizes performance optimization.

How does an Operations Performance Analyst typically collaborate with other departments to drive process improvements?

Operations Performance Analysts frequently work alongside teams such as logistics, finance, and IT to gather data, analyze workflows, and identify areas for efficiency gains. They often lead or participate in cross-functional meetings to present findings and recommend actionable changes. Building strong relationships with stakeholders is crucial, as implementing process improvements often requires collective buy-in and coordinated efforts. This collaborative approach not only enhances operational performance but also provides analysts with broader organizational insight and networking opportunities.
More about Operations Performance Analyst jobs
What job categories do people searching Operations Performance Analyst jobs look for? The top searched job categories for Operations Performance Analyst jobs are:
Operations Performance Analyst jobs near you
Infographic showing various Operations Performance Analyst job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 4% Part Time, and 31% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Sr. Analyst, Site Operations & Performance

Sr. Analyst, Site Operations & Performance

Home Depot

Atlanta, GA • On-site

Full-time

Posted 6 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,377 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Sr. Analyst, Site Operations & Performance is a technical role within The Home Depot's Interconnected Experience team. This individual acts as a performance site performance expert, monitoring the health of our website and mobile app to ensure a seamless customer journey. You will serve as the critical technical bridge between business stakeholders, product and engineering teams to identify, translate, and resolve complex site performance issues.
Primary Role Functions:
  • Performance Analytics: Track and analyze critical business metrics (traffic, revenue, conversion) alongside technical performance data to ensure site stability.
  • Performance Monitoring: Utilize Software Reliability Engineering (SRE) methodologies to monitor the eCommerce site, leveraging automation and observability tools to detect performance degradations.
  • Incident Leadership: Triage high-priority production issues, acting as the lead for technical root cause analysis (RCA).
  • Technical Translation: Convert complex customer-facing issues into actionable, high-priority engineering requests.
  • Insight Delivery: Conduct deep-dive analyses to develop performance insights, documenting and sharing findings in non-technical language for cross-functional business partners and leaders.

Key Responsibilities:
  • 35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer, and IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address. Closely work with Customer Service Representative teams and appropriate tools to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution.
  • 35% Single Point of Contact for Site and App - Proactively identify site related issues and drive for quicker resolutions based on severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues with Technology, Vendor and Product teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues.
  • 20% Process Oriented - Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure they are met.
  • 10% Communication-Communicate to all levels of business, IT and vendor teams.

Direct Manager/Direct Reports:
  • This position reports to a Manager Site Operations.
  • This position has 0 direct reports.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Bachelor's degree in Computer science, Information Systems, or a related technical field.
  • 4+ years of experience in eCommerce website engineering or site operations or Software Reliability Engineering, or technical performance analysis.
  • Ability to analyze end-to-end purchase flows and identify friction points in the customer journey.
  • Proven experience monitoring Google Core Web Vitals (LCP, INP, CLS) and their impact on SEO and UX.
  • Proficiency with advanced observability and Real User Monitoring (RUM) tools such as Blue Triangle, New Relic, Catchpoint, or Dynatrace.
  • Experience communicating technical performance health and incident updates to all levels of the organization, including non-technical business leadership.
  • Strong understanding of business operations and processes

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 4

Competencies:
  • Strong customer centric focus
  • Self Motivated
  • Ability to identify opportunities to automate
  • Proven track record of taking ownership and driving meaningful results
  • Exceptional interpersonal, communication skills
  • Ability to collaborate and work with team
  • Street smarts and willingness to roll up your sleeve and do what's necessary

What Home Depot employees say

Pay

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Hours and flexibility

Workplace

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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