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Operations Manager Jobs in Sparrows Point, MD (NOW HIRING)

Window Genie

Operations Manager

Forest Hill, MD · On-site

$35K - $50K/yr

We are a fast-growing, locally owned franchise, and we're looking for a hands-on Operations Manager who can help run the day-to-day business while delivering an exceptional customer and employee ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage customer relations through both direct ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage customer relations through both direct ...

Syensqo

Operations Manager

Baltimore, MD

The primary role of this position is to lead and manage the operations function at the site focusing on reliably, predictably, and efficiently producing and shipping quality products in a timely ...

Syensqo

Operations Manager

Baltimore, MD · On-site

The primary role of this position is to lead and manage the operations function at the site focusing on reliably, predictably, and efficiently producing and shipping quality products in a timely ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.

Kobie Marketing

Operations Manager

Annapolis, MD · Remote

About the team and what we'll build together The Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD

The Role Philosophy Reporting directly to the President of Jet Blast, the Operations Manager is the engine of day-to-day performance across the business. This is a hands-on, on-the-ground role ...

Misfits Market

Operations Manager

Hanover, MD · On-site

As the Operations Manager in our food-based warehouse, you will be a driving force behind the overall performance and success of daily operations in the facility. You will manage scheduling, oversee ...

Kobie Marketing

Operations Manager

Annapolis, MD · On-site +1

About the team and what we'll build together The Operations Manager is responsible for supporting the improvement of organizational efficiency, specifically programmatic, technical, and client ...

Transdev

Operations Manager

Baltimore, MD

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations, including but not limited to route supervision, staff and operator supervision ...

Transdev

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations, including but not limited to route supervision, staff and operator supervision ...

Fanatics, Inc.

Operations Manager

Aberdeen, MD · On-site

ROLE OVERVIEW Operations Managers shape the Fanatics experience by being an athlete/fan advocate. The Operations Manager is responsible for engaging athletes in support of the inbound or outbound ...

Misfits Market

Operations Manager

Hanover, MD · On-site

As the Operations Manager in our food-based warehouse, you will be a driving force behind the overall performance and success of daily operations in the facility. You will manage scheduling, oversee ...

TalentLink Solutions

Operations Manager

Pikesville, MD · On-site

The Operations Manager is critical to our current and future success. There are many responsibilities across the entirety of the business that you will touch. Ensuring an amazing team and client ...

Fanatics, Inc.

Operations Manager

Aberdeen, MD · On-site

ROLE OVERVIEW Operations Managers shape the Fanatics experience by being an athlete/fan advocate. The Operations Manager is responsible for engaging athletes in support of the inbound or outbound ...

ComForCare

Operations Manager

Glen Burnie, MD · On-site

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain ...

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All JobsOperations Manager JobsOperations Manager Jobs in Sparrows Point, MD

Operations Manager information

See Sparrows Point, MD salary details

$34.1K

$69.7K

$130.2K

How much do operations manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for operations manager in Sparrows Point, MD is $69,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $85,100.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help operations managers optimize efficiency, quality, and resource allocation within an organization. Understanding and managing these components is essential for effective operations leadership.

What do operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement policies, and analyze performance metrics to meet organizational goals, often using tools like ERP systems and requiring strong leadership and problem-solving skills.

What is the pay of an operations manager?

The average salary of an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
What are the most commonly searched types of Operations jobs in Sparrows Point, MD? The most popular types of Operations jobs in Sparrows Point, MD are:
What job categories do people searching Operations Manager jobs in Sparrows Point, MD look for? The top searched job categories for Operations Manager jobs in Sparrows Point, MD are:
What cities near Sparrows Point, MD are hiring for Operations Manager jobs? Cities near Sparrows Point, MD with the most Operations Manager job openings:
Operations Manager jobs near you
Operations Manager

Operations Manager

Window Genie

Forest Hill, MD • On-site

$35K - $50K/yr

Full-time

PTO

Posted 27 days ago

Window Genie rating

4.1

Company rating: 4.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

49th of 56 rated cleaning companies

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Profit sharing
  • Training & development

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes through window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and more. We are a fast-growing, locally owned franchise, and we're looking for a hands-on Operations Manager who can help run the day-to-day business while delivering an exceptional customer and employee experience.
This role is ideal for someone who is equally comfortable running operations, managing people, performing CSR duties, and jumping in as a technician when needed. You'll be the owner's right hand - helping drive growth, maintain quality, and ensure the business runs smoothly.
What You'll Do (Key Responsibilities)
Customer Service & Office Operations
  • Manage incoming and outgoing phone calls
  • Schedule jobs, callbacks, and onsite estimates
  • Coordinate delays or changes in schedule with customers and technicians
  • Enter estimates, invoices, refunds, and customer data into the CRM system
  • Prepare and send customer estimates online and on-site
  • Assist with customer emails and manage the owner's customer-facing inbox
  • Speak with customers about additional services and upsell when appropriate
  • Perform light marketing tasks such as email/text blasts, robocalls, and social media updates

Field & Technician Support
  • Provide services in our five core categories: window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and supplemental services
  • Ensure efficient use of materials and maintain proper stock on vehicles
  • Keep company vehicles and equipment clean, serviced, and in good working order
  • Complete invoices and follow work orders accurately
  • Cross-train in related service areas to support technicians as needed

Leadership & Business Operations
  • Oversee daily workflow and ensure jobs are completed efficiently and professionally
  • Support, coach, and coordinate technicians to maintain high-quality service
  • Monitor KPIs such as job completion rates, customer satisfaction, and schedule efficiency
  • Assist the owner with operational planning, staffing, and process improvement
  • Help maintain a culture built on Family, Respect, Integrity, and Customer Satisfaction
  • Represent the business professionally in all customer and vendor interactions

What We're Looking For
Required
  • Minimum 2 years of administrative, customer service, or operations experience
  • Experience in home services, field service, or small business operations
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry and organizational skills
  • Professional appearance and personality
  • Positive attitude and commitment to excellent service
  • Ability to work independently and lead others
  • Proficient with computers, CRM systems, scheduling tools, and Microsoft Office
  • Clean driving record
  • Physical ability to lift and move ladders and work up to 40' on a ladder

Preferred
  • Prior technician experience in window cleaning, pressure washing, or related services
  • Experience managing or supervising a small team
  • Comfort with upselling and customer retention strategies

Benefits
  • Competitive pay with bonus opportunities
  • Paid training
  • Supportive, family-oriented team culture
  • Opportunity to make a direct impact on the success of the business

Join a Team Where Your Success Is Our Success
We are actively interviewing for this position. If you want to be more than an employee - if you want to help build something and be a key part of a growing business - apply today and our hiring manager will follow up.
Compensation: $35,000.00 - $50,000.00 per year
We believe in a job done right. When you put on a Window Genie® uniform, you become part of a place that treats employees with the same principles the franchise owners treat their customers with: respect, integrity, and professionalism. Incredible customer service only comes with committed experts like you, and so creating a culture of excellence is as important as cleaning windows-it's part of everything Window Genie franchise owners do.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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