Operations Manager Supervisor Jobs in Victoria, BC

POSITION:Administrative Coordinator - Operations

DEPARTMENT / DIVISION / SECTION:Police / Operations

Competition Number:P22-26

Date of Issue: July 28, 2026

Closing Date: August 18, 2026

Pay Group:$35.81/hour - CUPE Pay Grade 8

Number of Positions: 2

Duration: Temporary Full-Time

Work Schedule:Monday through Friday, 35 hours per week

To Apply:All submissions shall be sent electronically by 4:30pm on the above closing date and should include all qualifications and experience relevant to the position.

POSITION FUNCTION:

Administrative support for the OIC's, Managers and Supervisors within the uniformed divisions of the Department - Patrol Division and Community Services Division (CSD) - and their individual portfolios. Oversee the Law Enforcement Notifications (LENS) and Court Denotifications process to ensure court availability of police members. Create and maintain department scheduling.

KEY DUTIES:

Build and maintain the master work schedules and leave requests for Patrol, CSD, Community Engagement Division (CED), and infrastructure (IT). Receive and process LENS for all sworn officers by entering information into the court computer system. Distribute LENS to appropriate division. Support officers to track and coordinate availability, conflicts, and denotifications on departmental scheduling software, noting reasons and date of denote and to ensure over-time is kept to a minimum. Record court over-time costs for budget information and submission to payroll. Track and submit weekly time sheets and other reports. Provide training to police officers on the department scheduling software. Respond to enquiries from staff, the public, other departments, and outside agencies by providing information regarding court schedules.

Administrative support for the OIC's and Supervisors of Patrol and CSD and their separate portfolios, including a variety of routine and confidential letters, memos, reports, legal documents, and transcribe and distribute meeting minutes. Compile statistical data for staffing, overtime tracking and officer deployment. Maintain divisional filing systems, financial records, schedule appointments and meetings and arrange facilities and travel.
Transcription of multiple-voice recordings; administer audio/video recording transcription register, ensuring that priority requests are identified and processed; accordingly, create a variety of forms for use in the division and department and update as required

Perform related duties where qualified.

INDEPENDENCE:

• Work is performed according to established procedures or is assigned by Supervisor and designated staff
• Work is reviewed upon completion
• Issues such as release of information or deviations from established procedures are referred to Supervisor

WORKING CONDITIONS:

Physical Effort:

• Sit with arms unsupported while keyboarding (frequent)
• Lift and move heavy stationery supplies (rare)

Mental Effort:

• Normal.
• Short periods of intense concentration while transcribing (often)
• Meet court deadlines (often)
• Deal with constant interruptions (often)

Visual/Auditory Effort:

• Focus on source data and VDT for short periods (frequent)
• Listen to and transcribe multiple-voice interview recordings for long periods (frequent)

Work Environment:

• Office

KEY SKILLS AND ABILITIES:

• Type 60 wpm; working level operation of other computer software programs used within the Victoria Police Department, including MS Office 365 programs.
• Organize and prioritize work.
• Communicate effectively verbally and in writing.
• Working level knowledge of JUSTIN Court Scheduling System.
  Familiarity with various acts and legislation, including the Freedom of Information and Protection of Privacy Act and the Information Management Act.
• Deal effectively with the public and outside agencies.
• Establish and maintain effective working relationships.
• Accurately transcribe multi-voice interview recordings.
• Operate a variety of office equipment.
• Take and transcribe action minutes.
• Maintain accurate records.

QUALIFICATIONS:

Formal Education, Training and Occupational Certification:

• High school graduation.
• Secretarial course (6 months)

Experience:

• 2 years of related experience or an equivalent combination of education and experience.

OTHER:

• May be requested to substitute in a more senior position.
• Required to obtain security and criminal record clearance.
• Required to sign attestation of confidentiality.
• This is a CUPE Local 50 Position.