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Operations Manager Last Mile Jobs (NOW HIRING)

Kraft Heinz Company

Sr. Manager, Last Mile

$120K - $151K/yr

The Sr. Manager - Last Mile will lead business management and strategic execution across Kraft Heinz's last mile platform partnerships. This role will drive performance, identify growth opportunities ...

RXO

Manager, Last Mile Operations

Garland, TX · On-site +1

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

RXO

Manager, Last Mile Operations

Oakdale, PA · On-site

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

RXO

Manager, Last Mile Operations

Edison, NJ · On-site

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

FIDELITONE

General Manager - Last Mile

Dayton, NJ · On-site

$95K - $110K/yr

Operations - Last Mile Employment Type: Full Time Location: Dayton, NJ Compensation: $95,000 - $110,000 / year Description The General Manager is responsible for all aspects of logistics management ...

Fabletics

Logistics Manager - Last Mile

El Segundo, CA · On-site

$100K - $125K/yr

The Logistics Manager - Last Mile , will play a critical role in managing Fabletics' domestic and ... This role will directly support the Director, Global Logistics Operations in carrier strategy ...

Weee! Inc

Logistics Manager - Last Mile

Clifton, NJ

Your leadership will be crucial in maintaining high standards of operational excellence, team ... last-mile operations). * 4+ years in a supervisory or management role. * Proven track record of ...

RXO

Senior Manager, Last Mile Operations

Edison, NJ · On-site

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships ...

Maersk

Assistant Manager, Last Mile

Moreno Valley, CA · On-site

$75K - $78K/yr

Last Mile management experience preferred This position will require travel once a month to our ... Maintains monthly operation reports that include statistics and customer service scores * Other ...

Weee! Inc

Logistics Manager - Last Mile

Clifton, NJ · On-site

Your leadership will be crucial in maintaining high standards of operational excellence, team ... last-mile operations). * 4+ years in a supervisory or management role. * Proven track record of ...

Amazon

Program Manager , Last Mile Launch

Nashville, TN · On-site

Jun 12, 2026 In this Program Manager role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and ...

Weee! Inc

Logistics Manager - Last Mile

Clifton, NJ

Your leadership will be crucial in maintaining high standards of operational excellence, team ... last-mile operations). * 4+ years in a supervisory or management role. * Proven track record of ...

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Operations Manager Last Mile information

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How much do operations manager last mile jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations manager last mile in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Managers in last mile delivery, and how can these be addressed?

Operations Managers in last mile delivery often encounter challenges such as route optimization, managing fluctuating delivery volumes, and ensuring timely deliveries despite traffic or weather disruptions. These can be addressed by leveraging advanced logistics software, maintaining clear communication with drivers, and implementing flexible staffing solutions. Collaborating closely with customer service and warehouse teams helps anticipate potential bottlenecks and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Operations Manager Last Mile, and why are they important?

To thrive as an Operations Manager Last Mile, you need expertise in logistics, supply chain management, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with route optimization software, warehouse management systems, and performance analytics tools is typically required. Strong problem-solving, communication, and organizational skills set standout candidates apart in this role. These competencies ensure efficient deliveries, high customer satisfaction, and smooth operations in the fast-paced last mile logistics environment.

What are Operations Manager Last Mile?

An Operations Manager Last Mile is responsible for overseeing the final stage of a product’s delivery process, which involves getting goods from a transportation hub to the end customer. They manage logistics, coordinate delivery teams or drivers, and optimize routes to ensure timely and cost-effective delivery. This role often includes monitoring performance metrics, resolving issues, and improving processes to enhance customer satisfaction. Operations Managers in Last Mile delivery often work with both technology and staff to streamline the final delivery step.

What is the difference between Operations Manager Last Mile vs Delivery Operations Supervisor?

AspectOperations Manager Last MileDelivery Operations Supervisor
CredentialsRelevant logistics or supply chain certifications, management experienceLogistics or supply chain background, supervisory experience
Work EnvironmentOversees entire last mile delivery process, manages multiple teamsSupervises delivery staff, monitors daily delivery operations
Employer & Industry UsageCommon in logistics, e-commerce, courier companiesUsed in same industries, often as a frontline supervisory role

The Operations Manager Last Mile focuses on strategic oversight and coordination of the entire last mile delivery process, while the Delivery Operations Supervisor handles daily supervision of delivery staff. Both roles require logistics knowledge and management skills, but differ in scope and responsibility.

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Operations Manager Last Mile jobs near you
Sr. Manager, Last Mile

Sr. Manager, Last Mile

Kraft Heinz Company

Remote

$120K - $151K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Kraft Heinz rating

7.0

Company rating: 7.0 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

191st of 380 rated food and drinks producers

Job description

Job Description
The Sr. Manager - Last Mile will lead business management and strategic execution across Kraft Heinz's last mile platform partnerships. This role will drive performance, identify growth opportunities, and translate complex cross-functional priorities into clear actions across partners such as Instacart, DoorDash, GoPuff, and UberEats. The person in this role will operate with significant cross-functional influence, using data, customer insight, and clear communication to drive growth across Kraft Heinz's broader eCommerce network.
Responsibilities:
  • Own customer relationships across priority Last Mile partners, driving strong day-to-day engagement and long-term strategic alignment
  • Lead campaign execution, retail media and promotional investment planning, budget management, performance tracking, and strategic planning across priority platforms
  • Translate customer, channel, and performance trends into clear recommendations and actionable growth plans
  • Drive alignment across shopper marketing, finance, and sales teams on priorities, plans, performance, and opportunities
  • Monitor business results and key performance indicators across priority Last Mile retailers, while assessing implications for the broader eCommerce network
  • Lead internal business reviews by synthesizing performance data, identifying opportunities and risks, and recommending actions to improve results
  • Serve as the internal subject matter expert on Last Mile eCommerce, helping cross-functional stakeholders navigate platform dynamics, opportunities, and risks
  • Shape and advance the customer learning agenda by identifying insights, testing opportunities, and ensuring learnings are captured and applied
  • Build playbooks, best practices, and capability-building tools that strengthen organizational understanding and adoption of Last Mile eCommerce opportunities
  • Influence cross-functional teams and stakeholders in a dotted-line structure to drive execution, alignment, and accountability
  • Support platform and cross-platform strategies that unlock growth and strengthen Kraft Heinz's Last Mile presence

What Success Looks Like:
  • Success in this role will be measured through both business performance and strategic execution, including:
  • Sales growth across priority Last Mile platforms
  • eCommerce Market Share performance
  • Share of Search improvement
  • Delivery of the customer learning agenda
  • Strong campaign execution and effective budget management
  • Clear alignment across shopper marketing, finance, sales, and broader cross-functional stakeholders
  • High-quality business reviews that lead to actionable decisions and stronger customer plans

Qualifications:
  • Significant experience in eCommerce, sales, commercial strategy, or platform / marketplace management
  • Strong business acumen and comfort working with performance data, KPIs, and strategic recommendations
  • Demonstrated ability to manage budgets, retail media investments, promotional programs, and external partnerships
  • Strong ability to manage complex customer relationships and drive results in a matrixed environment
  • Ability to synthesize complex business performance into clear insights and recommendations for cross-functional stakeholders
  • Ability to influence across cross-functional teams without formal authority
  • Strong communication and storytelling skills, including the ability to simplify complex topics and translate business performance into clear internal narratives
  • Proven ability to manage multiple priorities and drive execution in a fast-moving commercial environment

Preferred Qualifications:
  • Experience working with Last Mile platforms, including Instacart and DoorDash
  • Experience partnering closely with Marketing, Sales, and eCommerce stakeholders
  • Experience leading customer business reviews and translating insights into growth plans
  • Familiarity with digital shelf or search-related performance metrics, including Share of Search

Why This Role Matters:
This role plays an important part in shaping how Kraft Heinz grows across Last Mile eCommerce. By connecting platform strategy, investment planning, commercial execution, and organizational capability building, the Sr. Manager - Last Mile helps drive business performance while strengthening how Kraft Heinz competes across a fast-evolving digital commerce landscape.
Location / Travel:
  • Location - Employee's Home / National
  • Some travel is required for internal meetings and external partner visits.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$120,800.00 - $151,000.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
  • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
  • Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
  • Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)
Employee's Home - National
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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