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Operations Manager Last Mile Jobs (NOW HIRING)

As an Operations Manager - Last Mile at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As an Operations Manager - Last Mile at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to ...

As an Operations Manager - Last Mile at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As an Operations Manager - Last Mile at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Last Mile Operations Manager at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As a Manager, Last Mile Operations at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day ...

As an Operations Manager at RXO, you will manage and administer operational policies and procedures that support the team's objective to ensure the highest possible quality and accuracy for our ...

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships ...

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships ...

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Operations Manager Last Mile information

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$31K

$63.5K

$118.5K

How much do operations manager last mile jobs pay per year?

As of Jul 11, 2026, the average yearly pay for operations manager last mile in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Managers in last mile delivery, and how can these be addressed?

Operations Managers in last mile delivery often encounter challenges such as route optimization, managing fluctuating delivery volumes, and ensuring timely deliveries despite traffic or weather disruptions. These can be addressed by leveraging advanced logistics software, maintaining clear communication with drivers, and implementing flexible staffing solutions. Collaborating closely with customer service and warehouse teams helps anticipate potential bottlenecks and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Operations Manager Last Mile, and why are they important?

To thrive as an Operations Manager Last Mile, you need expertise in logistics, supply chain management, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with route optimization software, warehouse management systems, and performance analytics tools is typically required. Strong problem-solving, communication, and organizational skills set standout candidates apart in this role. These competencies ensure efficient deliveries, high customer satisfaction, and smooth operations in the fast-paced last mile logistics environment.

What are Operations Manager Last Mile?

An Operations Manager Last Mile is responsible for overseeing the final stage of a product’s delivery process, which involves getting goods from a transportation hub to the end customer. They manage logistics, coordinate delivery teams or drivers, and optimize routes to ensure timely and cost-effective delivery. This role often includes monitoring performance metrics, resolving issues, and improving processes to enhance customer satisfaction. Operations Managers in Last Mile delivery often work with both technology and staff to streamline the final delivery step.

What is the difference between Operations Manager Last Mile vs Delivery Operations Supervisor?

AspectOperations Manager Last MileDelivery Operations Supervisor
CredentialsRelevant logistics or supply chain certifications, management experienceLogistics or supply chain background, supervisory experience
Work EnvironmentOversees entire last mile delivery process, manages multiple teamsSupervises delivery staff, monitors daily delivery operations
Employer & Industry UsageCommon in logistics, e-commerce, courier companiesUsed in same industries, often as a frontline supervisory role

The Operations Manager Last Mile focuses on strategic oversight and coordination of the entire last mile delivery process, while the Delivery Operations Supervisor handles daily supervision of delivery staff. Both roles require logistics knowledge and management skills, but differ in scope and responsibility.

More about Operations Manager Last Mile jobs
What cities are hiring for Operations Manager Last Mile jobs? Cities with the most Operations Manager Last Mile job openings:
What states have the most Operations Manager Last Mile jobs? States with the most job openings for Operations Manager Last Mile jobs include:
What job categories do people searching Operations Manager Last Mile jobs look for? The top searched job categories for Operations Manager Last Mile jobs are:
Infographic showing various Operations Manager Last Mile job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Operations Manager - Last Mile

Operations Manager - Last Mile

RXO

Westminster, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


RXO rating

6.6

Company rating: 6.6 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

263rd of 354 rated logistics


Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $70,000 - $85,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As an Operations Manager - Last Mile at RXO, you'll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
  • Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
  • Develop and mentor staff to reach goals; train staff on company policies and procedures
  • Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
  • Ensure compliance with corporate warehouse policies, procedures, and programs
  • Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
  • Use route planning software to build efficient delivery routes
  • Manage the dispatch of contract carriers and resolve issues throughout the day
  • Identify problem areas, including restructuring routes to improve operational efficiencies
  • Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
  • Ensure that all work is completed accurately and within established time frame
  • Ensure photos are taken for every job
  • Allocate and request additional resources as needed

At a minimum, you'll need:
  • 5 years of related logistics and supervisory experience
  • Experience with Microsoft Office such as Word, Outlook, and Excel.

It'd be great if you also have:
  • Bachelor's degree in business, logistics, or similar
  • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
  • Experience mentoring, training, and guiding newer/less-experienced team members
  • Bilingual English/Spanish (read, write, and speak both languages)
  • Strong business acumen with the willingness to act in partnership with management teams

Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Competitive pay
  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
  • Health Reimbursement Arrangement

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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