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Operations Manager Last Mile Jobs (NOW HIRING)

Amazon

Program Manager , Last Mile Launch

Nashville, TN · On-site

Jun 12, 2026 In this Program Manager role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and ...

Maersk

Assistant Manager- Last Mile

Denver, CO

$72K - $80K/yr

... operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C ... Manager in Denver, CO! Last Mile experience preferred Essential Functions: Develops and maintains ...

FIDELITONE

Delivery Manager - Last Mile

Dayton, NJ · On-site

FIDELITONE's Delivery Manager position is responsible for planning loads that ensure timely ... Computer proficiency: particularly Microsoft Applications and other operational systems. * Ability ...

FIDELITONE

General Manager - Last Mile

Dayton, NJ · On-site

Five to ten years of related operations and management experience required, including experience in a high velocity business to business and business to consumer distribution environment (preferably ...

Amazon

Program Manager, Last Mile Tech SME

Austin, TX · On-site

$127K - $165K/yr

The SME works across technology and operations teams on the prioritization, development ... Last Mile technology, becoming the domain expert. The work spans three pillars: Tactical (managing ...

FIDELITONE

General Manager - Last Mile

Dayton, NJ

$95K - $110K/yr

Five to ten years of related operations and management experience required, including experience in a high velocity business to business and business to consumer distribution environment (preferably ...

Amazon

Program Manager, Last Mile Tech SME

Austin, TX

$127K - $165K/yr

The SME works across technology and operations teams on the prioritization, development ... Last Mile technology, becoming the domain expert. The work spans three pillars: Tactical (managing ...

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How much do operations manager last mile jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations manager last mile in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Managers in last mile delivery, and how can these be addressed?

Operations Managers in last mile delivery often encounter challenges such as route optimization, managing fluctuating delivery volumes, and ensuring timely deliveries despite traffic or weather disruptions. These can be addressed by leveraging advanced logistics software, maintaining clear communication with drivers, and implementing flexible staffing solutions. Collaborating closely with customer service and warehouse teams helps anticipate potential bottlenecks and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Operations Manager Last Mile, and why are they important?

To thrive as an Operations Manager Last Mile, you need expertise in logistics, supply chain management, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with route optimization software, warehouse management systems, and performance analytics tools is typically required. Strong problem-solving, communication, and organizational skills set standout candidates apart in this role. These competencies ensure efficient deliveries, high customer satisfaction, and smooth operations in the fast-paced last mile logistics environment.

What are Operations Manager Last Mile?

An Operations Manager Last Mile is responsible for overseeing the final stage of a product’s delivery process, which involves getting goods from a transportation hub to the end customer. They manage logistics, coordinate delivery teams or drivers, and optimize routes to ensure timely and cost-effective delivery. This role often includes monitoring performance metrics, resolving issues, and improving processes to enhance customer satisfaction. Operations Managers in Last Mile delivery often work with both technology and staff to streamline the final delivery step.

What is the difference between Operations Manager Last Mile vs Delivery Operations Supervisor?

AspectOperations Manager Last MileDelivery Operations Supervisor
CredentialsRelevant logistics or supply chain certifications, management experienceLogistics or supply chain background, supervisory experience
Work EnvironmentOversees entire last mile delivery process, manages multiple teamsSupervises delivery staff, monitors daily delivery operations
Employer & Industry UsageCommon in logistics, e-commerce, courier companiesUsed in same industries, often as a frontline supervisory role

The Operations Manager Last Mile focuses on strategic oversight and coordination of the entire last mile delivery process, while the Delivery Operations Supervisor handles daily supervision of delivery staff. Both roles require logistics knowledge and management skills, but differ in scope and responsibility.

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Operations Manager Last Mile jobs near you
Program Manager , Last Mile Launch

Program Manager , Last Mile Launch

Amazon

Nashville, TN • On-site

Full-time

Posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,820 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

Application deadline: Jun 12, 2026
In this Program Manager role, you will drive end-to-end operational readiness for Last Mile new launch sites. The Launch Manager will orchestrate cross-functional launch activities and stakeholder alignment, owning the implementation of launch playbooks while ensuring operational excellence through comprehensive testing and site validation protocols. You'll serve as the dedicated launch liaison for site leadership teams, developing and executing customized readiness plans to guarantee successful Day 1 operations.

Your influence will extend across systems, staffing, training, and operations teams as you track and complete critical pre-launch milestones according to established timelines and quality standards.
The successful candidate will combine strong project management capabilities with operational execution experience, demonstrating success in fast-paced launch environments and a track record of delivering complex, multi-stakeholder initiatives. Superior stakeholder management skills and the ability to drive alignment across various functions are crucial for success in this role.
Join our team and help scale our Last Mile network through standardized launch excellence and operational readiness.
Up to 75% travel
Key job responsibilities
An effective Last Mile Launch Manager is committed to driving operational excellence by focusing on five strategic areas: (1) Launch Readiness, (2) Stakeholder Management, (3) Operational Validation, (4) Process Implementation, and (5) Site Excellence. By concentrating on these areas, the Launch Manager will contribute to the successful scaling of our Lat Mile network through:
Executing comprehensive launch playbooks and readiness plans, coordinating with multiple stakeholder teams across Operations, Technology, HR, and Training departments to ensure Day 1 success.
Leading site readiness assessments and validation protocols, identifying operational gaps and implementing solutions through cross-functional collaboration and data-driven decision making.
Developing and standardizing launch processes, documentation, and quality control measures while establishing best practices for successful site operations across the network.
Managing multiple concurrent site launches, effectively tracking progress against critical milestones and communicating operational readiness to leadership through clear, actionable metrics.
Partnering with operations teams to optimize launch procedures and training protocols while ensuring comprehensive testing and validation of all operational systems prior to launch.
A day in the life
As a Last Mile Launch Manager, your day revolves around ensuring operational readiness across multiple new site launches

Throughout the day, you'll lead meetings with various stakeholders. Training teams for staff readiness updates, and Technology teams for systems testing milestones. Time is spent conducting readiness walks, ensuring launch documentation is complete, and developing standardized processes to improve future launches.

When on-site for launches, you'll perform hands-on operational validation, support site leadership teams through Day 1 operations, and ensure all launch protocols are properly executed. Your role is to keep all operational elements synchronized, driving successful site launches efficiently.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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