Operations Manager In Training Jobs in Cleveland, OH

Jimmy John's Sandwiches

Natelli Group Family

About Us:

Our customers and our community are what drive us to be better every day. Our brand essence is Fast, Fresh, and Bold. We are looking to grow a dedicated, high-performing manager to help lead our operations and set the standard for our in-shop team. This role is designed for a serious professional who thrives in a fast-paced environment, values clear operational procedure, and is looking for long-term career growth within The Natelli Group Family We are committed to developing our leaders; those who excel in this position will have a structured path to further advancement.

Compensation & Benefits: Hourly position (40-45 hr/week)

• Pay: $14/hour starting pay during training process. Time-and-a-half earnings start over 40 hours on the clock. Increases to $15/hour when offered the Shift Manager position once training is completed. (tips are distributed along with bi-weekly direct deposits).
• Flexible Payouts: Bi-weekly direct deposit, with an option to sign up for daily pay via a Branch Card after your first paycheck.
• Shift Meals: Free regular-sized meal on all management shifts or shifts longer than 8 hours
• Health & Wellness: Employee benefits include Direct2care for instant telemedicine and mental health care for illness-related occurrences.

(Benefits to apply after promotion to full-time Shift Manager):

• Major Medical: Aultcare
• Supplemental Health: Short-Term Disability, Life insurance, Vision, and Dental with Aflac
• Paid Time Off: Accrual Basis
• Retirement: 401k and IRA matching after 1-year of employment

What You'll Do (Core Leadership Development):

• Operational Mastery: Gain hands-on experience achieving 100% memorization of the menu and makeline. Execute daily meat and cheese slicing and take ownership of baking perfect bread.
• Team Management & Training: Actively manage shift labor to meet store goals, train new and existing staff on proper procedures, and hold staff accountable for our business-casual dress code and workplace policies.
• Compliance & Quality Control: Learn to flawlessly execute all Compliance Metrix procedures. Perform and log accurate temperature checks every 3 hours to ensure food safety standards are impeccably met.
• Customer Experience: Drive a welcoming, energetic atmosphere for our guests, step in to resolve any customer concerns, and ensure orders are executed flawlessly.
• Additional Leadership Duties: Build your repertoire by learning to oversee shift cash handling (register audits, safe management), execute detailed opening/closing checklists, and manage inventory and truck orders.
• Lead by Example: Set the highest standard in the store for pace, precision, and professionalism. You are the benchmark for the in-shop and driver team.

Schedule Requirements:

• Availability: Open availability is highly preferred to support store needs across various dayparts, including opening, midday, and closing shifts.
• Scheduling: Leaders must be fully accountable for their shifts and proactive in managing the team's floor positioning. Schedules are managed conveniently through the 7shifts online platform.

Candidate Requirements:

• Experience: Previous leadership or management experience in food service, fast-paced execution, or customer-facing roles is heavily preferred.
• Physical: Must be able to lift items up to 40 lbs. Must be able to bend, reach, move equipment, and get under equipment for cleaning and upkeep.
• Workplace Policy: To maintain our fast and focused environment, the use of personal phones, headphones, ear-pods, tobacco products, vapes, and cigarettes is strictly prohibited while on the clock. Leaders are expected to enforce this with zero exceptions.

We look forward to meeting you!

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!