Operations Innovation Manager Jobs in Springfield, MA

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
Those in technology market readiness at PwC will specialise in the process of identifying and, or advocating for the application of appropriate design, development, and operational elements to meet PwC and client expectations. You will meet these expectations utilising evolving market standards and PwC guidance, such as in the areas of independence, legal, privacy and network security.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Technology Market Readiness team, you will gain firsthand experience building and adapting our AI governance program, prioritizing alignment with our firm's policies and procedures. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff while navigating the evolving regulatory landscape in AI.
Responsibilities
- Develop and implement AI governance frameworks
- Conduct risk assessments to maintain compliance with firm policies
- Guide the adaptation of AI usage and maintenance protocols
- Monitor changes in the regulatory landscape affecting AI
- Mentor team members on recommended practices in AI governance
- Collaborate with cross-functional teams to enhance program effectiveness
- Evaluate third-party risks associated with AI technologies
- Stay informed on emerging trends in AI and technology
What You Must Have
- Bachelor's Degree
- 4 years of experience in technology governance functions
What Sets You Apart
- Familiarity with AI concepts and business applications preferred
- Understanding of organizational governance and operating models preferred
- Demonstrating experience with technology governance functions
- Distilling complex concepts for executive-level communication
- Familiarity with data science and AI lifecycle management preferred
- Coding experience in Python or similar languages preferred
- Knowledge of internal review and procurement processes for AI assets
- Familiarity with cloud platform environments preferred

Travel Requirements

Up to 20%

Job Posting End Date

The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines