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Operations Innovation Manager Jobs in Massachusetts

DivcoWest

Operations Manager

Cambridge, MA · On-site

Known for long-standing relationships and experience across the risk-spectrum in innovation markets ... As the Operations Manager, you will plan, implement, coordinate, and manage all mechanical ...

Stratevi

Operations Manager

Boston, MA

$90K/yr

Operations Management - Manage processes to ensure overall operating efficiency * Ensure project ... We are focused on continually cultivating a strong culture of innovation, and we love to ...

DO & CO

Operations Manager

East Boston, MA · On-site

$85K - $90K/yr

We have an incredible opportunity for a dynamic, energetic, and eager Operations Manager in Boston ... An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing ...

Cooley LLP

Innovation Counsel

Boston, MA

Innovation Counsel Cooley is seeking an Innovation Counsel to join our Practice Innovation team ... management and pricing teams to understand and analyze current practice group operational workflows ...

Cooley

Innovation Counsel

Boston, MA · On-site

Innovation Counsel Cooley is seeking an Innovation Counsel to join our Practice Innovation team ... management and pricing teams to understand and analyze current practice group operational workflows ...

Kreate

Senior Corporate Accountant

Natick, MA · On-site

$90K/yr

... operations. Innovation at Kreate isn't limited to engineering or design teams. It shows up on the ... Strong knowledge of balance sheet management, account reconciliations, and journal entry ...

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Operations Innovation Manager information

What does an operations innovation manager do?

An Operations Innovation Manager is responsible for identifying, developing, and implementing new strategies, technologies, and processes that improve operational efficiency within an organization. They work closely with cross-functional teams to analyze current workflows, pinpoint areas for improvement, and drive change initiatives. Their goal is to streamline operations, reduce costs, and enhance overall productivity while fostering a culture of innovation.

What are the key skills and qualifications needed to thrive as an operations innovation manager?

To excel as an Operations Innovation Manager, you need expertise in process optimization, project management, and data analysis, often supported by a bachelor's or master's degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and innovation management tools is typically required, along with relevant certifications like PMP or Six Sigma. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These capabilities drive continuous improvement, foster cross-functional collaboration, and ensure the successful implementation of innovative operational solutions.

How does an operations innovation manager typically collaborate with cross-functional teams to drive process improvements?

Operations Innovation Managers frequently work alongside departments such as supply chain, IT, finance, and customer service to identify inefficiencies and develop innovative solutions. They facilitate workshops, lead brainstorming sessions, and coordinate pilot initiatives to ensure proposed changes align with business goals. Strong communication and project management skills are essential, as these managers must bridge gaps between technical experts and operational staff while fostering a culture of continuous improvement.

What is the difference between Operations Innovation Manager vs Business Process Analyst?

AspectOperations Innovation ManagerBusiness Process Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications in process improvement (e.g., Lean, Six Sigma)Bachelor's degree in Business, Management, or related field; certifications in process analysis or improvement
Work EnvironmentCorporate offices, manufacturing plants, or service centers focusing on process innovationOffice settings, analyzing and redesigning business processes across departments
Employer & Industry UsageUsed in manufacturing, logistics, and service industries to drive operational improvementsCommon in consulting firms, large corporations, and industries focusing on process optimization

The Operations Innovation Manager focuses on developing and implementing innovative operational strategies, while the Business Process Analyst primarily analyzes and improves existing processes. Both roles require similar credentials and work environments but differ in scope—one drives innovation, the other optimizes current workflows.

What are popular job titles related to Operations Innovation Manager jobs in Massachusetts? For Operations Innovation Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Operations Innovation Manager jobs in Massachusetts look for? The top searched job categories for Operations Innovation Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Operations Innovation Manager jobs? Cities in Massachusetts with the most Operations Innovation Manager job openings:
Operations Innovation Manager jobs near you
Infographic showing various Operations Innovation Manager job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Product Manager - Technology Innovation

Ropes & Gray

Boston, MA • On-site

Other

Re-posted 13 days ago

Job description

About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years-rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
Under the leadership of the Director of Technology Innovation, the AI Product Manager will drive the strategy, roadmap, delivery, and adoption of AI products across the firm-spanning internally developed tools and integrations as well as selected commercial offerings. The ideal candidate is passionate about technology and its application to solving business problems, viewing obstacles as exciting challenges that demand creative solutions. The Product Manager will translate attorney and business needs into secure, compliant, high-value custom AI capabilities that improve delivery of client service and business operations at the firm. This person understands business process analysis and can evaluate technology solutions for business needs.
This position requires close collaboration with other groups within the Information Services department to ensure any new and innovative technology solutions fit into the firm's overall information technology and information security landscape.
Responsibilities
  • Own the product lifecycle for internally built AI solutions, including discovery and requirements gathering, prioritization, roadmap, backlog, testing, delivery, launch, and continuous improvement. Ensure clear problem statements, success metrics, and release notes are documented.
  • Lead internally built AI tools and integrations. Work with the application development team on solution build and design, including architectural tradeoffs, model/feature choices, and phased rollouts.
  • Partner with other groups in IS to evaluate and manage selection, configuration and adoption of commercial AI products for the firm, such as Microsoft Copilot, ChatGPT Enterprise and others.
  • Assist with AI and technology adoption programs, including communications, enablement, training content, office hours, and feedback loops; partner with Practice Technology, Legal KM and practice groups to help capture exemplars and playbooks.
  • Run product usage analytics, including reporting on adoption, satisfaction, quality/accuracy, and time saved for owned products and partner with Practice Technology and Legal KM to assist with same for other tools.
  • Collaborate with Practice Technology and Legal KM, as appropriate, to manage stakeholders across practices/offices; synthesize requirements from attorneys, business support leaders, and technologists; maintain a transparent, ranked backlog.
  • Collaborate with Practice Technology and Legal KM in maintaining standards, playbooks, prompt libraries, model cards, and decision logs; contribute to firm policies on responsible AI.
  • Maintain an understanding of technologies currently available for the legal market as well as the roadmaps for many of the larger providers of such products.
  • Continuously monitor industry trends, emerging technologies, and competitive developments to identify opportunities for innovation or elimination of redundant products and solutions.
  • Collaborate with Practice Technology and Legal KM on conducting technology pilots and building out prototypes or proof of concept solutions to validate the feasibility and effectiveness of new technologies.

Qualifications
  • Technology Expertise - must have solid working knowledge of a variety of technologies including, but not limited to, generative AI, web application development, search, collaboration technologies, Microsoft solution stack, expert systems, database and report design, and IA/UX principles.
  • Must be able to get consensus and collaborate across many business units; ability to explain complex concepts in layman's terms; ability to communicate with all levels of management and staff establishing straightforward productive relationships.
  • 5+ years of professional experience in a global professional services organization. Law firm experience preferred.
  • Bachelor's degree required.
  • Experience working with application development teams to deliver custom solutions.
  • Strong working knowledge of modern AI concepts (LLMs, prompt design, RAG, embeddings/vector stores, evaluation techniques) and of enterprise platforms (APIs, events, identity/permissions).
  • Understanding of system, application and network architecture.
  • Knowledge of deploying and managing Azure resources.
  • Knowledge of databases, database design principles and ability to query data.
  • Familiarity with information security/risk frameworks (e.g., ISO 27001, ISO 42001, NIST) and with legal/regulated-data considerations.
  • Demonstrates excellent professional presence and business acumen.
  • Analytical and conceptual thinker with experience developing creative, strategic solutions for business problems.
  • Excellent relationship management and interpersonal skills.
  • Goal oriented with high standards for quality, performance and excellent attention to detail.
  • High comfort level working in a continually changing environment and managing multiple competing priorities.
  • Excellent oral and written communication skills, including the ability to effectively communicate technical information to both technical and non-technical personnel.
  • Strong analytical and problem-solving skills.

Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
  • Boston, Chicago, Washington D.C.: $150,100 - $240,150
  • New York: $161,000 - $257,600

Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

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