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Operations Excellence Manager Jobs in Edmonton, AB

The Brick

Operations Manager

Edmonton, AB

Reporting to the Store Manager, the Operations Manager will have the following responsibilities ... Maintain excellence in store merchandising, detail and customer service * Ensure 100% customer ...

EPCOR

Senior Advisor, Centre of Excellence

Edmonton, AB

CA$53.92/hr

... harmonizing operations across departments. You'll lead initiatives that improve efficiency ... Understanding business processes, business systems, financial management principles and data within ...

EPCOR

Senior Advisor, Centre of Excellence

Edmonton, AB · On-site

CA$53.92/hr

... harmonizing operations across departments. You'll lead initiatives that improve efficiency ... Understanding business processes, business systems, financial management principles and data within ...

EPCOR

Senior Advisor, Centre of Excellence

Edmonton, AB · On-site

... harmonizing operations across departments. You'll lead initiatives that improve efficiency ... Understanding business processes, business systems, financial management principles and data within ...

Ledcor Group

Network Operations Lead

Edmonton, AB · Hybrid

Lead network operations processes, including incident, problem, change, and service restoration management, while driving operational excellence and service maturity * Provide technical leadership ...

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Operations Excellence Manager information

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.
What job categories do people searching Operations Excellence Manager jobs in Edmonton, AB look for? The top searched job categories for Operations Excellence Manager jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Operations Excellence Manager jobs? Cities near Edmonton, AB with the most Operations Excellence Manager job openings:
Operations Excellence Manager jobs near you
Infographic showing various Operations Excellence Manager job openings in Edmonton, AB as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Pharmacy Operations Supervisor

Bayshore HealthCare

Edmonton, AB • On-site

Full-time

Re-posted 22 days ago

Job description

JOB SUMMARY

Reporting to the Pharmacy Operations Manager, the Pharmacy Operations Supervisor is responsible for overseeing the overall performance, efficiency, and compliance of non-clinical aspects of pharmacy operations. This role supports the Pharmacy Operations Manager to ensure that pharmacy operations are conducted in accordance with federal, provincial, and local laws, accrediting body standards, and professional practice guidelines. The Pharmacy Operations Supervisor ensures work is appropriately delegated, operational standards are met, and patient care remains at the highest quality. The Supervisor collaborates across internal teams and external stakeholders to support continuous improvement, regulatory compliance, and operational excellence in a specialty pharmacy setting.  The Pharmacy Supervisor will be responsible for overseeing all pharmacy staff who report directly or indirectly to this role, excluding pharmacists. 

DUTIES AND RESPONSIBILITIES

       Oversee and monitor pharmacy operations to ensure efficient, accurate, and safe prescription management, medication preparation, and delivery of infusion therapy services. 

       Ensure compliance with provincial College of Pharmacists regulations, NAPRA standards, USP 797 guidelines, and all relevant provincial and federal legislation. 

       Maintain, review, and optimize pharmacy workflows by identifying process gaps, recommending improvements, and supporting operational excellence. 

       Collaborate with internal departments to maintain efficient workflow from prescription receipt to patient delivery. 

       Address and document operational issues, complaints, and medication errors; participate in investigations and root cause analysis. 

       Accurately maintain all legally required records and documentation. 

       Lead onboarding, orientation, and competency training for new team members, ensuring compliance with training requirements. 

       Ensure compliance with contract standards, clinical protocols, and audit requirements. 

       Participate in quality activities and continuous improvement initiatives in line with the company's Quality Management System. 

       Maintain confidentiality of patient and corporate information, in accordance with PHIPA and company policies. 

       Coordinate daily staffing and workflow coverage, ensuring continuity of care and timely prescription fulfillment 

       Manage planned and unplanned absences by proactively adjusting schedules and reallocating tasks to maintain service levels and compliance. 

       Serve as a liaison to pharmacy management, supporting communication and collaboration across teams. 

       Monitor team performance and adherence to pharmacy standards, providing coaching and identifying opportunities for improvement.  

       Participates in hiring and performance management of pharmacy staff in the pharmacy areas. 

       Review billing, inventory, and other operational reports to leverage data to make informed decisions. 

       Support operational initiatives, including inventory management, pharmacy audits, and implementation of new programs or technologies. 

       Participate in workforce planning and hiring activities, offering insights into team capacity, skill gaps, and future staffing needs. 

       Lead by example, fostering a culture of accountability, empathy, and excellence in patient-centered pharmaceutical care. 

       Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident 

       Other duties as assigned. 

QUALIFICATIONS
  • Completion of a Registered Technician Program and actively licensed in good standing in the province of practice. 
  • Minimum of 2 years of Supervisory or Lead position preferably in a hospital or specialty pharmacy setting. 
  • Prior experience in supervising or coordinating pharmacy operations, with knowledge of regulatory compliance and audits. 
  • Knowledge of Kroll Dispensing software and provincial and private Drug Benefit programs. 
  • Strong organizational, analytical, and problem-solving skills. 
  • Ability to work independently and ensure effective delegation of tasks. 
  • Commitment to continual learning and professional development. 
  • Physical ability to perform pharmacy duties (standing, lifting, bending, etc.). 
  • Willingness to work flexible hours, including rotating statutory holidays and weekends. 

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