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Operations Excellence Manager Jobs in Washington

OTO Development

Operations Manager

Washington, DC · On-site

Manage costs within the hotel, including supplies, utilities, food and beverage and labor expenses ... Inspire and motivate teams to achieve operational excellence * Ensure policies are administered ...

WillScot

Branch Operations Manager III

Manassas, VA

Commercial readiness through operations excellence. EDUCATION AND QUALIFICATIONS: Requirements * High School Diploma, GED, or 3 years of applicable experience * 5 years experience managing one or ...

WillScot

Branch Operations Manager III

Manassas, VA

Commercial readiness through operations excellence. EDUCATION AND QUALIFICATIONS: Requirements * High School Diploma, GED, or 3 years of applicable experience * 5 years experience managing one or ...

WillScot

Branch Operations Manager III

Manassas, VA · On-site

Commercial readiness through operations excellence. EDUCATION AND QUALIFICATIONS: Requirements * High School Diploma, GED, or 3 years of applicable experience * 5 years experience managing one or ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Overview Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA · On-site

$123K/yr

Overview Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Summary Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

AMERI-CANS

Assistant Operations Manager

Manassas, VA · On-site

$75K - $85K/yr

... ensure operational excellence. This role is hands-on and requires a proactive, solutions-driven ... Support the Branch Operations Manager in daily planning and oversight to ensure timely, efficient ...

Chenega Corporation

Operations Manager

Chantilly, VA

$123K/yr

Summary Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

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All JobsOperations Excellence JobsOperations Excellence Manager JobsOperations Excellence Manager Jobs in Washington

Operations Excellence Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do operations excellence manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for operations excellence manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are the most commonly searched types of Operations Excellence jobs in Washington?

The most popular types of Operations Excellence jobs in Washington are:

What are popular job titles related to Operations Excellence Manager jobs in Washington?

For Operations Excellence Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Washington look for?

The top searched job categories for Operations Excellence Manager jobs in Washington are:

What cities in Washington are hiring for Operations Excellence Manager jobs?

Cities in Washington with the most Operations Excellence Manager job openings:

Operations Excellence Manager jobs near you
Infographic showing various Operations Excellence Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

Plumbing Sales Operations Manager

United Air Temp Air Conditioning and Heating LLC

Lorton, VA • On-site

$120K/yr

Full-time

Posted 25 days ago

Job description

Description


Plumbing Sales Operations Manager  


POSITION PURPOSE: 

The Plumbing Sales Operations Manager is responsible for leading the overall performance and strategic direction of United Air Temp's Plumbing division. This role drives revenue growth while ensuring operational excellence, exceptional customer experiences, financial performance, and the development of a high-performing plumbing team. 

The primary focus of this position is building a best-in-class retail plumbing organization by creating a culture of sales excellence, coaching leaders and technicians, improving customer experience, and using data to drive performance. This role owns the overall success of the Plumbing business, including sales growth, profitability, operational results, leadership development, and execution of company initiatives. 

The ideal candidate is an experienced residential plumbing leader with a proven track record of growing retail sales, developing high-performing teams, and leading through accountability, coaching, and continuous improvement. 


KEY RESPONSIBILITIES 

Leadership & Development  

  • Lead and develop a high-performing Plumbing organization by establishing clear expectations, coaching leaders and employees, and fostering a culture of accountability, teamwork, and continuous improvement.  
  • Partner with the General Manager and cross-functional leaders to execute strategic initiatives and support the long-term growth of the Plumbing business. 

Sales Leadership  

  • Own the retail sales strategy, driving revenue growth, profitability, average ticket, close rates, and customer retention.  
  • Coach leaders and technicians through ride-alongs, sales training, and performance reviews to build a consultative, customer-first sales culture.  
  • Leverage ServiceTitan data and business insights to identify opportunities and improve sales performance. 

Operational Excellence 

  • Establish consistent processes, quality standards, and a "Right the First Time" culture that delivers an exceptional customer experience.  
  • Build a culture of urgency, accountability, and operational excellence while ensuring work flows efficiently through ServiceTitan.  
  • Use operational and financial metrics to drive continuous improvements in productivity, quality, customer satisfaction, and profitability. 

Financial & Business Performance  

  • Own the financial performance of the Plumbing division, including revenue, gross margin, profitability, labor productivity, and budget performance.  
  • Analyze business trends and KPIs to develop strategies that improve operational and financial results.  
  • Support workforce planning, resource allocation, and initiatives that position the Plumbing division for long-term success. 

EDUCATION & EXPERIENCE: 

  • Bachelor's degree in business, Operations, or a related field preferred. 
  • Progressive leadership experience within residential plumbing, HVAC, or the home services industry.  
  • Proven success leading retail sales organizations and delivering measurable revenue growth.  
  • Demonstrated experience developing leaders and coaching field employees to improve performance.  
  • Strong understanding of residential plumbing service, repair, replacement, and installation operations.  
  • Experience managing budgets, financial performance, and operational KPIs.  
  • Experience using ServiceTitan or similar field service management software preferred. 

QUALIFICATIONS: 

  • Strong retail sales leadership and business acumen.  
  • Exceptional coaching, mentoring, and leadership development skills.  
  • Proven ability to build high-performing teams and foster accountability.  
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business decisions.  
  • Excellent communication and relationship-building skills.  
  • Ability to influence and collaborate across all levels of the organization.  
  • Customer-focused with a passion for operational excellence and continuous improvement.  
  • High energy, adaptable, and capable of thriving in a fast-paced, results-oriented environment. 

PAY STRUCTURE:

  • Compensation will be base $120k with a target 30% bonus goal (30k revenue goal, 6k membership goal) with no cap on the performance side. 

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