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Operations Excellence Manager Jobs in Hawaii (NOW HIRING)

Service Excellence: Oversee the front desk, kids club, and juice bar to ensure all staff follow safety and service protocols. Operations & Administration * Back Office Management: Maintain accurate ...

... excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of ... in a business operations role, event management or marketing role, including 1+ years in a ...

Operational Excellence: Manage daily hospital operations, guaranteeing smooth workflows and efficient processes. We're seeking candidates who possess: Experience: A proven track record in veterinary ...

... excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of ... in a business operations role, event management or marketing role, including 1+ years in a ...

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Operations Excellence Manager information

See Hawaii salary details

$32.2K

$65.9K

$123.1K

How much do operations excellence manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operations excellence manager in Hawaii is $65,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are popular job titles related to Operations Excellence Manager jobs in Hawaii?

For Operations Excellence Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Hawaii look for?

The top searched job categories for Operations Excellence Manager jobs in Hawaii are:

Infographic showing various Operations Excellence Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,928 per year, or $31.7 per hour.

Operations Manager, UTV

Kaneohe, HI • On-site

Kualoa Ranch Hawaii, Inc.
Amusement, Gambling, and Recreation • 201 - 500 employees

Other

Re-posted 8 days ago


Kualoa Ranch rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

49-049 Kamehameha Hwy, Kaneohe, HI 96744, USA

Job Description

Posted Sunday, August 2, 2026 at 4:00 PM

Join Kualoa Ranch Hawai‘i, where history, culture, and natural beauty come together in one of the most extraordinary places in Hawai‘i. With diverse operations and a deep commitment to our land, community, visitors, and each other, we honor our proud legacy while building an exciting future. Be part of our ‘ohana and share the spirit of Hawai‘i with the world.

Relocation Package: None

Schedule: Full-time; open availability including weekends and holidays is required.

POSITION SUMMARY

The Operations Manager – UTV oversees all aspects of Kualoa Ranch’s UTV (All-Terrain Adventure) Department, ensuring safe, efficient, and high-quality operations that reflect Kualoa’s standards of service and aloha. This role leads a large team of guides, drivers, and support staff while managing fleet readiness, safety compliance, and the overall guest experience.

As a hands‑on leader and culture carrier, the Operations Manager embodies Kualoa’s values of Aloha, Mālama, Po ‘ okela, ‘ Ohana, and Laulima, fostering a respectful, accountable, and high‑performing team environment. The UTV department is one of Kualoa’s most dynamic adventure operations, and this position plays a vital role in shaping its ongoing success and future growth.

KEY RESPONSIBILITIESLeadership & Culture
  • Lead, coach, and mentor the UTV team to uphold Kualoa’s values and deliver exceptional guest experiences.
  • Build a positive, team‑oriented culture rooted in respect, safety, and shared accountability.
  • Foster open communication, inclusivity, and professional growth among all staff.
  • Partner closely with Operations leadership to align goals, training, and performance standards across departments.
Operations & Guest Experience
  • Oversee daily UTV tour operations, ensuring vehicles, equipment, and routes are ready for safe and efficient operation.
  • Coordinate with Reservations, Tours, and Facilities teams to optimize scheduling and guest flow.
  • Ensure consistency and excellence in guest service, storytelling, and safety briefings.
  • Review guest feedback and incident reports to drive continuous improvement.
Fleet & Equipment Management
  • Manage maintenance, inspection, and repair schedules for all UTVs and related equipment.
  • Oversee Fleetio reporting, maintenance logs, and compliance with internal and state safety requirements.
  • Work closely with the Fleet, Maintenance, and Safety teams to ensure vehicle reliability and readiness.
  • Plan and forecast fleet needs based on guest volume and operational demand.
Safety & Risk Management
  • Develop, implement, and enforce safety protocols and emergency response procedures for all UTV operations.
  • Conduct safety briefings, drills, and incident reviews.
  • Serve as the primary decision‑maker for weather‑related cancellations, route closures, and emergency situations.
  • Collaborate with HR and HSE teams to maintain a strong safety culture and documentation standards.
Team Development
  • Recruit, train, and evaluate team members with an emphasis on safety, service, and professionalism.
  • Provide ongoing coaching and feedback to guides and leads.
  • Support cross‑training within the department to strengthen versatility and readiness for future program expansion.
Administration & Reporting
  • Manage departmental scheduling, payroll, and budget tracking.
  • Prepare operational reports, fleet summaries, and safety metrics for the Director of Operations.
  • Monitor and manage inventory for parts, supplies, and equipment.
  • Ensure proper use of communication systems (radio protocols, emergency channels, etc.).
QUALIFICATIONS
  • 5+ years of leadership experience in outdoor recreation, adventure tourism, fleet operations, or similar operational environments.
  • Proven ability to lead, motivate, and develop large, diverse teams.
  • Strong knowledge of off‑road vehicle operations, maintenance, and safety standards.
  • Demonstrated expertise in safety compliance, emergency response, and risk management.
  • Excellent organizational, communication, and decision‑making skills under pressure.
  • Experience with Fleetio or other fleet management software preferred.
  • Valid Hawai ʻ i driver’s license and clean driving record required; CDL preferred or willingness to obtain.
  • Wilderness First Responder (WFR) or equivalent certification preferred.
PHYSICAL REQUIREMENTS
  • Ability to drive UTVs and operate in rugged terrain for extended periods.
  • Ability to lift up to 50 lbs and perform light mechanical or equipment handling tasks.
  • Comfortable working outdoors in varying weather and environmental conditions.

Kualoa Ranch Hawai‘i is a proud equal opportunity employer and maintains a drug‑free workplace. We provide equal consideration to all applicants in compliance with local, state, and federal laws.

49-049 Kamehameha Hwy, Kaneohe, HI 96744, USA

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