The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the ...
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the ...
Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for ...
Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for ...
Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for ...
Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for ...
Region Director Care Coordination-Central Region
South Milwaukee, WI · Remote
$69.41 - $103.25/hr
... Director, Care Coordination, you will provide critical leadership in advancing high-quality ... This includes strategic leadership, operational oversight, clinical direction for patient flow, and ...
Region Director Care Coordination-Central Region
South Milwaukee, WI · Remote
$69.41 - $103.25/hr
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Director of Operations
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The Director of Operations is responsible for the efficient and effective administration of the Cedarburg Art Museum. This position provides leadership and oversight for organizational operations ...
Director of Operations
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The Director of Operations is responsible for the efficient and effective administration of the Cedarburg Art Museum. This position provides leadership and oversight for organizational operations ...
Will work closely with Manager to ensure that the Computer Operations function delivers at a service level consistent with the expectations of IT department's senior management. Position works to ...
Will work closely with Manager to ensure that the Computer Operations function delivers at a service level consistent with the expectations of IT department's senior management. Position works to ...
Director, Creative Operations
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Director, Creative Operations Director Creative Operations Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility ...
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Brink's is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide transformation toward operational excellence. This high-impact role will drive continuous ...
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Crafted Highlights In the role of Director of Operations & WCSC , working in Milwaukee, WI, you will be part of the Brewery Leadership Team . You will provide strategic and operational leadership ...
Crafted Highlights In the role of Director of Operations & WCSC , working in Milwaukee, WI, you will be part of the Brewery Leadership Team . You will provide strategic and operational leadership ...
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Crafted Highlights In the role of Director of Operations & WCSC , working in Milwaukee, WI, you will be part of the Brewery Leadership Team . You will provide strategic and operational leadership ...
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Crafted Highlights In the role of Director of Operations & WCSC , working in Milwaukee, WI, you will be part of the Brewery Leadership Team . You will provide strategic and operational leadership ...
Will work closely with Manager to ensure that the Computer Operations function delivers at a service level consistent with the expectations of IT department's senior management. Position works to ...
Will work closely with Manager to ensure that the Computer Operations function delivers at a service level consistent with the expectations of IT department's senior management. Position works to ...
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Director of Distribution & Operations Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you a hands-on warehouse leader who enjoys coaching employees, solving problems and driving operational ...
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DIRECTOR OF OPERATIONS Lead Manufacturing. Develop Leaders. Drive Results. Are you a proven manufacturing leader who knows how to balance big-picture strategy with day-to-day execution? Do you enjoy ...
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Operations Director information
See Brookfield, WI salary details
$32.2K - $44.7K
4% of jobs
$44.7K - $57.2K
8% of jobs
$57.2K - $69.8K
11% of jobs
$71.7K is the 25th percentile. Wages below this are outliers.
$69.8K - $82.3K
12% of jobs
$82.3K - $94.8K
14% of jobs
The median wage is $96.5K / yr.
$94.8K - $107.3K
12% of jobs
$107.3K - $119.8K
13% of jobs
$123K is the 75th percentile. Wages above this are outliers.
$119.8K - $132.4K
9% of jobs
$132.4K - $144.9K
9% of jobs
$144.9K - $157.4K
5% of jobs
$157.4K - $169.9K
3% of jobs
$32.2K
$101.9K
$169.9K
How much do operations director jobs pay per year?
How does an operations director typically collaborate with other departments to drive organizational success?
What does an operations director do?
What is the difference between Operations Director vs Operations Manager?
| Aspect | Operations Director | Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, sets strategic goals, and manages overall operations | Manages daily operations within a specific department or area |
| Required Credentials | Bachelor’s degree, often MBA, extensive experience in operations | Bachelor’s degree, relevant experience in operations management |
| Work Environment | Executive-level, strategic planning, cross-departmental coordination | Team leadership, process management, operational oversight |
| Industry Usage | Common in large organizations and corporations | Found in organizations of all sizes, more operational focus |
The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.
What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

Full-time
Medical, Dental, Vision
Re-posted 27 days ago
Generac Power Systems rating
7.0
Based on 66 frontline employees who took The Breakroom Quiz
350th of 487 rated machine equipment manufacturers
Job description
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.
Key Responsibilities
Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.
Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development.
Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness.
Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset.
Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing.
Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution.
Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements.
Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics.
Minimum Qualifications
Bachelor's degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.
7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.
4 years of management level experience
Experience with large Data Center SLA requirements
Leadership Principles
PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP).
10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems.
Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design.
Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams.
Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce.
Great Reasons to Work for Generac
Competitive Benefits: Health, Dental, Vision,401kand many more
State-of-the-artfacility with an onsite gym, walking trails, cafe, freeparkingand manyemployeeactivities
Scheduled events throughout the year that allow our employees, both current and retirees, togather togetherand enjoy their time with their families and co-workers
Enjoy summer hours (Memorial Day - Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits,many employees volunteer their time with the customer support team or on the production line,while others go right intostorm-affected areas to repair generators
Make a positive impact. Generac has always been community-minded and dedicated to giving back.The company proudlyoffersa Volunteer Time Off program,invitingteam members toparticipateincharitable volunteer opportunities on company time.
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
We'rean inclusive company that celebrates differences and keeps equity and respect at the forefront.
We offer productloanand discount programs.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."
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