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Operations Director Jobs in Florida (NOW HIRING)

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube About the role The Commercial Operations Director role reports to the Vice President of ...

We are currently seeking an experienced Maintenance Director for our beautiful memory care ... Recruit, hire, train, schedule, coach, and evaluate Plant Operations and Housekeeping team members ...

We are currently seeking an experienced Maintenance Director for our beautiful memory care ... Recruit, hire, train, schedule, coach, and evaluate Plant Operations and Housekeeping team members ...

To learn more about playing for Team Amcor, visitwww.amcor.comILinkedInIGlassdoorIFacebook IYouTube About the role The Commercial Operations Director role reports to the Vice President of Global ...

Job Summary The Senior Systems Operations Director is a key operational leadership role supporting Morrison Healthcare's partnership with Cleveland Clinic Martin Health . This position provides daily ...

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Operations Director information

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Florida? The most popular types of Operations jobs in Florida are:
What are popular job titles related to Operations Director jobs in Florida? For Operations Director jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Operations Director jobs? Cities in Florida with the most Operations Director job openings:
Infographic showing various Operations Director job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution.

Claims Operations Director

Capital Health Plan

Tallahassee, FL • On-site

Full-time

Re-posted 17 days ago


Job description

Location: Tallahassee, FL
Department: Claims
FLSA: Exempt
Schedule: As required
About the role:
We are seeking a Claims Operations Director to lead and oversee Capital Health Plan's end-to-end claims operations, including claims processing, other party liability (OPL) recoveries, premium billing and reconciliation, contract administration, and payment integrity functions.
This role directs multiple operational teams and managers, ensuring the timely, accurate, and compliant processing of claims and premiums while maintaining the integrity of provider records, contract configurations, and reimbursement systems. The Claims Operations Director partners closely with senior leadership, cross-functional teams, and third-party vendors to drive operational performance, regulatory compliance, system enhancements, and continuous improvement across all claims-related functions.
We're looking for someone who has:
  • Bachelor's degree from an accredited four-year college or university, or equivalent education and experience
  • Significant leadership experience in claims operations, healthcare administration, or related functions; ten years of related experience preferred
  • Demonstrated experience managing multi-disciplinary operational teams within a healthcare or payer environment
  • Strong working knowledge of claims administration, premium billing, contract configuration, and payment integrity processes
  • Ability to develop workflows, productivity standards, and performance metrics to meet operational and regulatory goals
  • Strong analytical skills with experience using data to set KPIs and support senior leadership reporting
  • Thorough understanding of healthcare billing and coding concepts (e.g., CPT, ICD, revenue codes)
  • Strong written and verbal communication skills, including the ability to present complex operational information to senior leadership

Highly preferred candidates also have:
  • Experience overseeing Medicare reimbursement processes and adapting to regulatory changes
  • Experience with provider contract administration and system configuration management
  • Experience managing software enhancements, reimbursement systems, or claims adjudication platforms
  • Familiarity with provider billing operations and dispute resolution processes
  • Strong financial acumen, including basic accounting knowledge and reconciliation concepts
  • Experience leading cross-functional initiatives to improve claims, billing, or payment integrity outcomes

About Capital Health Plan (CHP):
CHP is a locally based, not-for-profit health maintenance organization serving the Tallahassee region for more than four decades. Founded by community leaders with a mission to deliver high-quality, affordable, and patient-centered health care, CHP has grown into a nationally recognized healthcare organization while remaining deeply rooted in the communities it serves.
CHP is proud to be an Equal Opportunity Employer and is committed to maintaining a workplace that values professionalism, integrity, and respect. We provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Capital Health Plan logo

About Capital Health Plan

Sourced by ZipRecruiter

In 1982, a group of Tallahassee’s civic leaders came together to create a quality, affordable health care system to meet the health needs of the community. Forty years later, Capital Health Plan has become a national health care leader. We started with 5,000 members and a network of 75 doctors. We’ve now grown to more than 135,000 members with a broad network of more doctors, hospitals and other health care providers throughout our service area. A key component of CHP’s delivery system is its employed medical staff, who practice in three state-of-the-art health centers CHP has developed to serve its membership. These health centers are equipped with electronic medical records and can accommodate a broad range of preventive, primary, and specialty care services including evening and weekend urgent care, lab, x-ray, digital mammography, ultrasound, colon screening, eye care services, wound care, and a center focused on the needs of chronically ill members. CHP’s ability to offer this highly organized component of its delivery system provides unique opportunities for adding value. The staff model of CHP’s delivery system is the engine of our program, consistently driving better results on measures of clinical care, member satisfaction, and affordability. As a not-for-profit HMO, we exist to improve the health of our communities by providing high quality, comprehensive health plans with low administrative costs, through primary care focused, patient-centered healthcare.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Tallahassee, FL, US

Year founded

1982