Operations Development Manager Jobs in Rome, NY (NOW HIRING)

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is currently seeking a Business Development Associate. The Business Development Associate is the engine of our top-of-funnel revenue growth. Embedded within a regional sales team, this role will convert inbound marketing-generated leads and build new pipeline through targeted outreach - developing the skills, relationships, and performance record that open the door to a Business Development Manager (BDM) role and beyond.

This is a role for people who want to learn the craft of B2B sales, earn well while doing it, and grow fast in a company with the scale and structure to reward performance.

RESPONSIBILITIES: 

Inbound Lead Conversion

• Respond rapidly to marketing-generated leads — web inquiries, campaign responses, and event follow-ups - qualifying prospects and scheduling meetings with the regional BDM sales team
• Apply a consistent qualification framework to assess prospect fit including budget awareness, authority, need, and buying timeline
• Maintain accurate, up-to-date records in Salesforce including contact information, historical activity, and sales process status, ensuring every lead is tracked, followed up, and handed off cleanly
• Evaluate and clarify client requests prior to proposal submission and participating in pre-proposal meetings; evaluate Requests for Proposal requirements and determine content; as needed, support sales by creating high quality, compelling, and customer-focused proposals
• Proactively seek out ways to improve the Allied Universal prospect and customer experience; design and implement processes to streamline efficiencies

Outbound Prospecting

• Conduct targeted cold-calling and outreach campaigns against defined prospect lists provided by the BDM community to establish qualified appointments
• Build rapport with prospects over time, converting cold contacts into warm, responsive relationships ready for a BDM engagement
• Develop and maintain relationships with prospects in the database with a consistent focus on advancing them toward a scheduled meeting
• Engage senior business leaders — VPs of Operations, HR Directors, Facility Managers — with insight-led outreach that earns a conversation

Pipeline Development and Collaboration

• Research market conditions, evaluate competitive market and provide trend analysis on findings; develop project roadmap for future prospects; determine recommendations for immediate or future bid opportunities
• Partner closely with BDMs and the regional Vice President of Sales to understand territory priorities, active campaigns, and ideal client profiles
• Actively utilize Salesforce and sales engagement tools to manage cadences, track activity, and report on conversion metrics
• Work with marketing team to develop effective lead generation campaigns and targeted campaigns in each market for them to execute on
• Network within community relationships and actively participate in identified professional associations (e.g., BOMA, ASIS) as agreed upon with the VP of Sales
• Leverage social media to build professional visibility and positively represent the Allied Universal brand
• Participate in prospect meetings as requested by BDMs or sales leadership
• Maintain confidentiality of all prospect, client, and company information
• Contribute to the region meeting and/or exceeding its sales expectations
• Complete special projects such a reporting and tracking bid workflow and proactive updating of proposal and material statistics
• Content management of historical data and company material
• Track annual sales data

QUALIFICATIONS:

• Bachelor's degree in Marketing, Sales, or Business related field of study
• Minimum of one (1) year of inside sales, business development, or marketing experience, preferably with a service-based product
• Superior interpersonal and communication skills; able to deliver sales and marketing presentations with confidence, credibility, and persuasion both over the phone and in person
• Demonstrated ability to utilize Customer Relationship Management software to drive sales activity and pipeline management (Salesforce preferred; experience with ACT, Goldmine, or similar platforms considered)
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Demonstrated ability to work in a team-oriented environment, collaborating with sales and operations teams to identify and resolve challenges
• Ability to establish and maintain effective working relationships with internal associates, sales leadership, and external prospects
• Able to manage multiple tasks simultaneously in a dynamic, metrics-driven environment; demonstrated ability to meet deadlines, work independently, take initiative, and follow through on commitments

PREFERRED QUALIFICATIONS:

• Demonstrated ability to develop the skills, relationships, and business acumen necessary to progress into a client-facing Business Development Manager role

BENEFITS:

• Base Salary Range: $70,000-$75,000
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.