Operations Development Manager Jobs in New Jersey

Client Overview
Our client is a rapidly growing provider of IT infrastructure and low-voltage technology solutions serving commercial clients throughout New Jersey and New York. They deliver innovative solutions that help businesses improve connectivity, security, communication, and operational efficiency. The organization offers a collaborative environment focused on growth, innovation, and exceptional customer service.

Position Overview
The Business Development Manager will be responsible for driving revenue growth by identifying new business opportunities, developing strategic client relationships, and expanding market presence across IT and low-voltage solutions. This role requires a highly motivated sales professional with a strong hunter mentality, excellent relationship-building skills, and the ability to guide clients through the full sales cycle from prospecting to project handoff.

Location: Lakewood, NJ
Work Setting: On-Site / Field-Based
Employment Type: Full-Time, Exempt
Experience Level: Intermediate
Compensation: Competitive Base Salary + Commission
Commission: Uncapped commission opportunities based on sales performance

Benefits

• Competitive health benefits package
• 401(k) Savings Plan
• Generous vacation and sick time policies
• Paid holidays
• Career growth opportunities within a rapidly expanding organization
• Supportive and collaborative company culture
  

Key Responsibilities

Business Development

• Prospect and generate new business opportunities through networking, referrals, cold outreach, and industry events.
• Develop and maintain a strong sales pipeline across IT infrastructure and low-voltage markets.
• Identify and pursue opportunities with commercial businesses, property managers, contractors, and other key stakeholders.
• Establish strategic relationships to support long-term business growth.
  

Sales Cycle Management

• Manage the complete sales process from lead generation through contract execution.
• Conduct discovery meetings to understand customer needs and business objectives.
• Deliver presentations and solution demonstrations tailored to prospective clients.
• Negotiate pricing, contracts, and service agreements.
• Successfully close new business opportunities and ensure smooth project transitions to operational teams.
  

Solution Consulting

• Perform site assessments and facility walkthroughs to evaluate customer requirements.
• Review plans, specifications, and project requirements to identify technology needs.
• Recommend IT infrastructure, security, surveillance, access control, structured cabling, and communication solutions.
• Act as a trusted advisor throughout the sales process.
  

Proposal Development & Estimating

• Develop accurate proposals, project estimates, and bid submissions.
• Collaborate with internal teams to ensure solutions meet customer requirements and business objectives.
• Present proposals and recommendations to prospective clients.
• Ensure solutions are competitive, profitable, and aligned with project goals.
  

Relationship Management

• Serve as the primary point of contact throughout the sales cycle.
• Build and maintain strong relationships with customers, contractors, consultants, and business partners.
• Provide exceptional customer service and maintain ongoing communication.
• Develop long-term partnerships that drive repeat business and referrals.
  

Industry & Market Development

• Stay informed on emerging technologies, industry trends, and competitive activity.
• Maintain knowledge of IT infrastructure, managed services, access control, surveillance systems, structured cabling, and low-voltage technologies.
• Identify new markets and growth opportunities.
• Represent the organization at networking events, industry functions, and trade shows when appropriate.
  

Account Growth

• Identify opportunities to expand existing customer relationships through additional products and services.
• Recommend technology enhancements, upgrades, and strategic solutions that support customer objectives.
• Drive recurring revenue opportunities and long-term account growth.
  

Qualifications

• Proven experience in business development, outside sales, account management, or a similar client-facing role.
• Demonstrated success generating new business and managing a full sales cycle.
• Strong understanding of IT infrastructure and familiarity with low-voltage systems.
• Experience within managed services (MSP), technology solutions, telecommunications, security systems, or related industries is preferred.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong business acumen and consultative selling abilities.
• Proficiency with CRM platforms and Microsoft Office Suite.
• Ability to maintain accurate records of customer interactions, sales activities, and pipeline performance.
• Strong organizational, time management, and problem-solving skills.
• Ability to work independently while managing multiple priorities.
• Valid driver's license and ability to travel to customer sites.
• High school diploma required; Associate's or Bachelor's degree in a related field preferred.
  

Equal Employment Opportunity Statement
Our client is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities for success. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law.

Please Note: This is a full-time exempt position that may require flexibility to meet customer and business needs. Candidates should be comfortable managing their schedules, traveling to customer locations, and working in a fast-paced, growth-oriented environment.

Topaz HR is a full-service human resources consulting firm that partners with growing businesses to streamline HR operations and build strong, compliant workplaces. Based in West Orange, New Jersey, Topaz HR provides strategic guidance and hands-on support across areas such as talent acquisition, employee relations, compliance, payroll and HRIS support, benefits consulting, and leadership development. With decades of combined HR and business experience, the Topaz team helps organizations attract, retain, and develop top talent while reducing risk and allowing leaders to focus on growing their business.