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Operations Delivery Manager Jobs in Raleigh, NC (NOW HIRING)

The Operations & Technology Senior Manager leads the Company's outside counsel management program ... Lead efforts that push automation, AI, and data-driven insights into how we deliver our work ...

The Sales Operations Manager serves as a strategic and operational partner to Sales and Revenue ... Build, optimize, and maintain Salesforce reports and dashboards that deliver accurate, timely ...

AQUALIS Stormwater Management is seeking experienced, results-driven leaders to join our growing operations team as a Senior Service Delivery Manager (SDM). This position serves as a key field ...

AQUALIS Stormwater Management is seeking experienced, results-driven leaders to join our growing operations team as a Senior Service Delivery Manager (SDM). This position serves as a key field ...

AQUALIS Stormwater Management is seeking experienced, results-driven leaders to join our growing operations team as a Senior Service Delivery Manager (SDM). This position serves as a key field ...

AQUALIS Stormwater Management is seeking experienced, results-driven leaders to join our growing operations team as a Senior Service Delivery Manager (SDM). This position serves as a key field ...

Showing results 21-40

Operations Delivery Manager information

See Raleigh, NC salary details

$30.1K

$80.9K

$162.8K

How much do operations delivery manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for operations delivery manager in Raleigh, NC is $80,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Raleigh, NC? For Operations Delivery Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Delivery Manager jobs in Raleigh, NC look for? The top searched job categories for Operations Delivery Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Delivery Manager jobs? Cities near Raleigh, NC with the most Operations Delivery Manager job openings:
Infographic showing various Operations Delivery Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 32% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,916 per year, or $38.9 per hour.

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First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Overview
This position allocates technical resources and associates within the Information Technology (IT) department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals.
Responsibilities
  • Delivery Management - Responsible for leading a team of Delivery Leads and Scrum Masters who drive execution across commercial and consumer lending and supporting credit risk delivery teams aligned to strategic business objectives. This role provides leadership, governance, and operational oversight to ensure the successful planning, prioritization, and delivery of technology initiatives, including application and release roadmaps. Ensures alignment between business strategy, product management, and technology delivery by establishing scalable Agile delivery practices, facilitating cross-functional coordination, and driving continuous improvement across the commercial and consumer lending and supporting credit risk delivery teams.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT Delivery policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
  • Business Support - Plays a critical role in enabling and supporting business objectives by ensuring technology delivery is closely aligned with business priorities, regulatory requirements, and growth initiatives. This role partners proactively with Business and Product leadership to translate strategic goals into actionable technology plans, ensuring that application and release roadmaps reflect evolving business needs. By providing transparency into delivery progress, risks, and value realization, the IT Manager helps stakeholders make informed decisions while maintaining operational stability. The role ensures that intake, prioritization, and delivery processes are responsive to business demand, while balancing capacity, risk, and long-term platform sustainability. Through strong collaboration, governance, and communication, the IT Manager enables the business to achieve faster time-to-market, improved customer outcomes, and consistent delivery of high-value technology solutions.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

Qualifications
Minimum Requirements:
  • Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
  • License or Certification Type: Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles (like Waterfall or Agile), Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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