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Operations Delivery Manager Jobs in Raleigh, NC (NOW HIRING)

Pearson

Manager, Security Operations

Durham, NC · On-site

Senior Director, Security Operations Role Overview The Manager, Security Operations is responsible for the operational delivery, governance, and assurance of cybersecurity services provided to ...

Accenture

Manager, Security Operations (Sentinel)

Raleigh, NC · On-site +1

$150.40K - $178.60K/yr

This role sits within Security Operations and focuses on delivering managed and co-managed security monitoring, detection engineering, incident response, and continuous improvement using Microsoft ...

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Operations Delivery Manager information

See Raleigh, NC salary details

$30.1K

$80.9K

$162.8K

How much do operations delivery manager jobs pay per year?

As of May 30, 2026, the average yearly pay for operations delivery manager in Raleigh, NC is $80,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Delivery Manager, and why are they important?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an Operations Delivery Manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an Operations Delivery Manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Raleigh, NC? For Operations Delivery Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Delivery Manager jobs in Raleigh, NC look for? The top searched job categories for Operations Delivery Manager jobs in Raleigh, NC are:
Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $80,911 per year, or $38.9 per hour.
IT Senior Delivery Manager, Enterprise Systems

IT Senior Delivery Manager, Enterprise Systems

Labcorp

Durham, NC • On-site

$126.60K - $127.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,081 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Senior IT Delivery Manager to join our team at Durham, NC office.
Work Schedule
This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.
Job Responsibilities
  • Manage end to end delivery of IT initiatives, including AI, data, and digital transformation programs, ensuring scope, schedule, cost, and quality targets are met.
  • Develop project plans including scope definition, detailed activities, schedule baselines, resource plans, and cost estimates.
  • Drive Agile ceremonies-sprint planning, backlog refinement, daily standups, reviews, and retrospectives-while integrating structured project controls where applicable.
  • Track project performance through KPIs, sprint metrics, burndown charts, schedule variance, effort tracking, and quality indicators.
  • Use AI powered tools to enhance planning accuracy, automate documentation, identify risks, and generate project insights and dashboards.
  • Oversee delivery of AI and Non-AI use cases, coordinating across technical, QA, architecture, and business teams to ensure production readiness.
  • Monitor project progress, adjust plans as needed, and ensure timely escalation of risks, issues, and dependencies.
  • Maintain RAID logs and execute proactive mitigation strategies across workstreams.
  • Facilitate cross functional collaboration with engineering, QA, architecture, data, and business teams to ensure project alignment and release readiness.
  • Prepare and deliver clear, concise status reports, dashboards, and executive summaries for stakeholders.
  • Ensure adherence to enterprise governance, change control, security, and compliance standards, including AI governance and responsible AI considerations where applicable.
  • Partner closely with Product Owners to refine backlog priorities, ensuring user stories, acceptance criteria, and AI use case outcomes are clearly defined and measurable.
  • Conduct stakeholder communication and management, ensuring expectations, scope, and timelines remain aligned.
  • Support team productivity by leveraging generative AI for documentation, requirement drafting, summarization, and workflow automation.
  • Coordinate resource allocation and collaborate with leads to manage team capacity and competency needs, including AI/data skills.
  • Facilitate post implementation reviews, lessons learned, and continuous improvement activities.
  • Promote a delivery culture focused on predictability, accountability, and customer centric outcomes.

Minimum Qualifications
  • Bachelor's Degree.
  • 8 or more years of experience in IT project delivery, Agile delivery management, or related roles, including delivery of digital, data, or AI enabled initiatives
  • 5 or more years of experience managing projects using both Agile and traditional PM methodologies.
  • 1 or more years of experience supporting delivery of AI-enabled solutions, with awareness of AI lifecycle considerations such as data readiness, model dependencies, integration complexity, and production readiness.
  • 2 or more years of experience with Jira, Confluence, Azure DevOps, or similar tools.

Preferred Qualifications
  • PMP, CAPM, CSM, or SAFe certification (or progress toward certification).
  • 1 or more years of experience working on CRM, analytics, cloud, or enterprise platform projects.
  • 1 or more years of experience with generative AI, project intelligence platforms, or AI driven automation tools.

Additional Qualifications
  • Proficiency in project planning, scheduling, risk management, and performance tracking.
  • Strong understanding of AI enabled tools used in project delivery, reporting, or productivity workflows.
  • Experience with cross functional delivery involving engineering, QA, architecture, and data teams.
  • Familiarity with data driven reporting, KPI frameworks, and dashboarding tools.
  • Excellent communication and stakeholder management skills across technical and business audiences.
  • Ability to manage multiple priorities in a dynamic environment.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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