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Operations Delivery Manager Jobs in Baltimore, MD

McKinsey & Company

Delivery Manager - Orphoz

Lisbon, MD · On-site

... operational improvements, KPIs implementation, process improvement, etc. In this role, you will ... You will also manage project workstreams largely independently. As you gain experience, you will ...

Stem Xpert

technical Delivery Manager

Owings Mills, MD · On-site

Technical Delivery Manager Length of Contract: 12 months Interview type: Face to face - will ... Collaborates with the finance department and various functional managers to ensure IT operational ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD · On-site

$104K - $149K/yr

In this role, you will work closely with customer stakeholders, technical operations teams, cloud and network engineering, and commercial support functions to deliver high-quality managed services ...

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All JobsOperations Delivery JobsOperations Delivery Manager JobsOperations Delivery Manager Jobs in Baltimore, MD

Operations Delivery Manager information

See Baltimore, MD salary details

$30.8K

$82.7K

$166.4K

How much do operations delivery manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for operations delivery manager in Baltimore, MD is $82,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,200.00 and $114,300.00 per year, depending on experience, location, and employer.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Baltimore, MD?

For Operations Delivery Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Operations Delivery Manager jobs in Baltimore, MD look for?

The top searched job categories for Operations Delivery Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Operations Delivery Manager jobs?

Cities near Baltimore, MD with the most Operations Delivery Manager job openings:

Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $82,710 per year, or $39.8 per hour.

Delivery Manager - Orphoz

McKinsey & Company

Lisbon, MD • On-site

Full-time

Re-posted 18 days ago

McKinsey & Company rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

20th of 72 rated business consultants

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.
YOUR IMPACT
You will design and implement our clients' transformation plans and execute wide transformation programs such as operational improvements, KPIs implementation, process improvement, etc.
In this role, you will coordinate and ensure the successful implementation of transformations. You will spend your time preparing, understanding and driving implementation projects, defining and supporting change management efforts and coaching clients. You will be brought in to help organizations execute large-scale transformations, such as digital transformations, operational improvements, or cultural shifts.
You will also manage project workstreams largely independently. As you gain experience, you will gradually assume responsibility for delivering parts of transformation projects yourself. You will lead less tenured consultants and clients in your project or workstream and successfully hold client meetings and workshops to achieve the project's objectives.
You will also contribute to the development of the firm through participation in internal projects. You will be based in our Madrid office and will join a team of consultants and transformation execution experts. You will work within Orphoz, a McKinsey & Company division that specializes in implementation, transformation, and change management helping organizations execute complex transformation programs and achieve sustainable results by bridging the gap between strategy and execution.
For more information on who we are and what we do, please visit our website www.orphoz.com
YOUR GROWTH
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS
  • Degree with a strong record of academic achievement
  • 6+ years of experience in project management or operational roles with a strong focus in transformation or implementation (preferably in consulting)
  • Strong strategic thinking, analytical and communication skills
  • Proven leadership skills and the ability to manage and inspire teams in high-pressure environments
  • Ability to drive change and proven experience managing senior stakeholders and driving alignment across diverse groups
  • Motivation towards flexibility and agility that is required to succeed in a consulting environment with a focus on driving impact and delivering measurable results
  • Excellent communication skills in English (C1 or above) and the local office language
  • You have previous experience in one or more of the below topics:
    • Holistic process redesign (e.g. Sales, Customer Care, IT, Finance) and implementation
    • Processing reengineering, lean and overall operations transformation
    • Carve-outs and M&A implementation projects in a transformation context
    • Implementation of AI projects to reshape company operations
    • Functional experience with AI-related solutions (e.g., analytics, automation, AI-enabled tools) is highly desirable

Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.

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