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Remote Service Delivery Manager Jobs in Baltimore, MD

Under the direction of the Service Delivery Manager and Academic Specialist, the Spanish Instructor demonstrates commitment and passion to quality language instruction and education, representing as ...

Under the direction of the Service Delivery Manager and Academic Specialist, the Spanish Instructor demonstrates commitment and passion to quality language instruction and education, representing as ...

Field Service Manager

Middle River, MD ยท On-site +1

$95K - $131K/yr

... remote). Reporting to the Director, Operations the Field Service Manager is responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer ...

... delivery of IT services to achieve superior employee experience. The Service Desk Manager handles ... IT-related incident resolution and request fulfillment to APGFCU end users in a fast-paced ...

Manages service delivery for Client users and stakeholders across healthcare systems such as QHP ... remote position. Application Deadline This position is anticipated to close on Aug 13, 2026. About ...

... delivery while maintaining high standards of quality and compliance.MUST LIVE IN (MD/VA/PA/DE)email ... Minimum 1 to 2 years of customer service experience, preferably in a healthcare, managed care, or ...

New

Product & Delivery Director (Remote)

Baltimore, MD ยท Remote

$231K - $242K/yr

The ideal candidate combines thought leadership, strong relationship management, and exceptional ... Ensure successful implementation of Salesforce solutions including Sales Cloud, Service Cloud ...

Regional Account Manager

Parkville, MD ยท Remote

$85K - $100K/yr

We are dedicated to improving the lives of nursing home patients through remote monitoring, chronic ... Oversee Service Delivery: Ensure successful implementation and day-to-day operation of Carease ...

Remote Tax Manager

Baltimore, MD ยท On-site +1

$135K - $195K/yr

... services to individuals and closely held businesses across multiple industries. Our team values flexibility, collaboration, and delivering practical, high-quality solutions to our clients. Position ...

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Showing results 1-20

Remote Service Delivery Manager information

See Baltimore, MD salary details

$28.8K

$93.3K

$159.5K

How much do remote service delivery manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote service delivery manager in Baltimore, MD is $93,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $127,200.00 per year, depending on experience, location, and employer.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.
What are popular job titles related to Remote Service Delivery Manager jobs in Baltimore, MD? For Remote Service Delivery Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Manager jobs in Baltimore, MD look for? The top searched job categories for Remote Service Delivery Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Service Delivery Manager jobs? Cities near Baltimore, MD with the most Remote Service Delivery Manager job openings:
Infographic showing various Remote Service Delivery Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $93,342 per year, or $44.9 per hour.

Spanish Instructor (on site)

Berlitz

Baltimore, MD โ€ข Remote

Other

Posted 21 days ago


Job description

Salary: $29.00

Job Description


PART-TIME Spanish Instructor


About Berlitz

Berlitz enables people to communicate with confidence in a global environment in order to achieve their goals in life.

As the worlds premier provider of language training and intercultural services, with a footprint in more than 70 countries, we offer premium and effective language training for kids, teens, and adults, as well as language, intercultural and business solutions for corporate clients. Our distinctive training methods, instructor-led learning approach, and flexible, multi-platform delivery, together enhance learners motivation and self-confidence necessary for successful communication on a global stage.


For over a century, our drive for innovation has led us to build a comprehensive portfolio enabling our clients to communicate with confidence. Founded in 1878, Berlitz is headquartered in Princeton, New Jersey. For more information on programs and services please visitwww.berlitz.com


Berlitz offers training in all living languages, intercultural and management skills. Instruction is available through various delivery platforms (face-to-face, virtual, online, mobile, study abroad) designed to teach the skills, build self-confidence and empower people to succeed on a global stage. Our programs are custom-designed to fit the specific needs of our clients, should they be large or small corporations, individuals, young students or children. A Berlitz learner understands that communication goes way beyond languages and is qualified to speak with confidence.


Summary of Position:

Under the direction of the Service Delivery Manager and Academic Specialist, the Spanish Instructor demonstrates commitment and passion to quality language instruction and education, representing as an expert in teaching and ambassador for Berlitz. The instructor teachesthe required languages to assigned classes of students and provides student support in accordance with Berlitz teaching and customer service principles. The instructor also participates in professional development courses and activities, ensuring familiarity with goal-oriented, student-centered instruction.


Essential Duties and Responsibilities:

  • Deliver lessons in accordance with Berlitz teaching principles: focusing on the goals, needs, and interests of students.
  • Conduct level assessments and needs-analyses, as assigned by Service Delivery Manager or Academic Specialist
  • Work with private and group students at the Learning Center, one of our offsite locations or virtually, assigned by Service Delivery Manager
  • Meet with Academic Specialist regularly to participate in lesson evaluation and coaching plan to strengthen teaching skills and ensure SMART goals are met
  • Complete training and professional development modules in @Berlitz Learning website and/or face-to-face live sessions, assigned by Academic Specialist
  • Responsible for keeping student pedagogical and attendance records up to date
  • Integrate learning technology into teaching programs and maintain shared teaching resource materials
  • Perform duties as deemed fit for proper execution and delegated by the Service Delivery Manager or Academic Specialist


Qualifications and Experience:

  • Eligible to work in the US
  • Four-year college/university degree or equivalent
  • Fluent in language(s) to teach
  • Have excellent interpersonal and communication skills
  • Be flexible in working hours
  • Be able to take initiative and work independently


Availability during the day.


Salary:$29.00 per hour


Schedule

Type of program*: In-school Program.
Schedule details: Class time is Mondays and Wednesdays from 1:00 to 2:00 and 2:00 to 3:00 pm, the instructor is required to arrive 10 minutes early and leave 10 minutes after class.
Start Date: Fall 2026
Address: Baltimore, MD 21211
The teacher should have good group management skills as the groups may have up to 15 students. It's four groups: 4th grade, 5th grade, 6th-7th grade and 8th grade.


Essential Physical Functions:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk use hands to finger, handle or feel, reach with hands and arms and exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.


Work Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and faxmachines


Please note,theabove statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.Other duties maybe assigned at Supervisor discretion.