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Operations Delivery Manager Jobs in Washington (NOW HIRING)

TrapWire Inc.

Product Delivery Manager

Herndon, VA · On-site

$100 - $140/hr

Product Delivery Manager TrapWire Inc. | Full-time Overview TrapWire is hiring a Product Delivery ... Work on mission‑relevant technology supporting threat detection, intelligence, and operational ...

Unissant

Senior Delivery Manager

Bethesda, MD · On-site

$120 - $180/hr

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and ... Remove impediments for development and operations teams, escalating to the Program Manager when ...

UNISSANT

Senior Delivery Manager

Bethesda, MD · On-site

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and ... Remove impediments for development and operations teams, escalating to the Program Manager when ...

Unissant

Senior Delivery Manager

Bethesda, MD · On-site

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and ... Remove impediments for development and operations teams, escalating to the Program Manager when ...

Unissant

Senior Delivery Manager

Bethesda, MD · On-site

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and ... Remove impediments for development and operations teams, escalating to the Program Manager when ...

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All JobsOperations Delivery JobsOperations Delivery Manager JobsOperations Delivery Manager Jobs in Washington

Operations Delivery Manager information

See Washington salary details

$35.1K

$94.3K

$189.7K

How much do operations delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations delivery manager in Washington is $94,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $130,200.00 per year, depending on experience, location, and employer.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Washington?

For Operations Delivery Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Operations Delivery Manager jobs in Washington look for?

The top searched job categories for Operations Delivery Manager jobs in Washington are:

What cities in Washington are hiring for Operations Delivery Manager jobs?

Cities in Washington with the most Operations Delivery Manager job openings:

Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,277 per year, or $45.3 per hour.

Manager, Delivery Management

Blackwood Associates Inc

Annapolis, MD • Remote

$125K - $135K/yr

Full-time

Posted 22 days ago

Job description

Job Description

For nearly 50 years, Blackwood has supported risk leaders as a trusted Technology Broker, delivering proven cybersecurity and data solutions for mission-critical environments. Blackwood combines domain insight, structured evaluation, systems architecture, and professional services to help customers select, implement, and realize value from enterprise technology.


Blackwood is seeking a Delivery Manager within the Transformation Acceleration Office (TAO) to strengthen post-sale delivery execution. Reporting directly to Delivery Management leadership, this individual will independently manage an assigned portfolio of customer engagements while operating within co-delivery standards, governance model, and escalation framework.


The role combines disciplined project management with customer-facing professional-services leadership across cybersecurity and data engagements. It is an engagement-execution role focused on driving customer outcomes rather than sales ownership or hands-on engineering.


ENGAGEMENT PLANNING AND MOBILIZATION

  • Review the governing statement of work, purchase order, assumptions, constraints, customer responsibilities, deliverables, milestones, and acceptance requirements before launch.
  • Facilitate internal handoffs from sales and solutions teams; identify missing inputs, unclear commitments, and conditions requiring clarification or escalation.
  • Build the engagement plan, schedule, governance cadence, stakeholder map, communications approach, RACI, and required project-control artifacts.
  • Confirm customer and partner readiness, access, staffing, prerequisites, and launch dependencies; prepare and lead or co-lead kickoff meetings.


DELIVERY EXECUTION AND GOVERNANCE

  • Manage assigned engagements from mobilization through acceptance and closeout, maintaining alignment among authorized scope, delivery activity, customer expectations, and available resources.
  • Coordinate customers, Blackwood teams, technology manufacturers, and delivery partners through recurring governance and clear accountability.
  • Track milestones, deliverables, actions, decisions, dependencies, acceptance status, and corrective actions; escalate material variance before it becomes delivery failure.


CUSTOMER AND STAKEHOLDER MANAGEMENT

  • Serve as the primary day-to-day point-of-contact for assigned customers.
  • Build trusted relationships across customer leaders, technical stakeholders, executive sponsors, account teams, engineers, partners, operations, and finance.
  • Translate technical activity into clear business, schedule, risk, commercial, and decision implications; deliver concise executive ready status communications.
  • Manage difficult conversations professionally, including delays, missed dependencies, scope tension, unresolved decisions, and recovery planning.


SCOPE, SCHEDULE, AND COMMERCIAL CONTROL

  • Maintain the integrated schedule and forecast milestone and completion performance.
  • Track effort consumption, remaining hours, progress, resource use, and estimate at completion indicators where applicable.
  • Identify overrun, underutilization, delay, margin, invoicing, or acceptance risk and raise it promptly.
  • Maintain delivery within authorized scope; identify out of scope requests and coordinate formal change control.
  • Support timesheet, invoicing, milestone, acceptance, and commercial documentation requirements. Do not independently alter commitments or promise unapproved dates, resources, deliverables, outcomes, or changes.


RISK, ISSUE, DEPENDENCY, AND CHANGE MANAGEMENT

  • Maintain current risks, issues, actions, decisions, assumptions, dependencies, and change records with clear ownership, impact, mitigation, and target dates.
  • Facilitate mitigation, contingency, recovery, and decision-making activities; document customer caused delays, unresolved prerequisites, scope changes, and material decisions.
  • Escalate material risk, commercial exceptions, resource conflicts, customer escalations, and recovery situations to the Delivery Manager.


RESOURCE, PARTNER, AND DELIVERY ASSURANCE

  • Coordinate internal and partner resources against approved plans; confirm role clarity, availability, readiness, and expected outputs.
  • Operate effectively in partner-led and supported engagements and track partner obligations, reporting, timesheets, deliverable contributions, dependencies, and performance concerns.
  • Maintain sufficient technical fluency to manage dependencies, challenge incomplete planning, and communicate delivery risk without assuming engineering authority.
  • Maintain accurate project plans, status reports, meeting notes, RAID records, decision and change logs, resource plans, acceptance evidence, and closeout documentation in Wrike and other approved systems.
  • Ensure the governing statement of work and related commercial records are linked to the engagement as required by Blackwood process.


CLOSEOUT AND CONTINUOUS IMPROVEMENT

  • Confirm deliverable completion, acceptance evidence, outstanding actions, financial reconciliation, knowledge transfer, and transition requirements.
  • Facilitate lessons learned and customer feedback; capture reusable patterns, corrective actions, and practical improvements to Blackwood’s delivery management practices.
  • Participate in portfolio reviews, resource planning, delivery health reviews, and escalation forums; communicate early, accurately, and constructively.

Basic Qualifications

  • U.S. citizen.
  • Willingness to permit a background check prior to employment.
  • Bachelor’s degree or equivalent relevant experience.
  • 5+ years of progressively responsible project, program, engagement, implementation, or professional services delivery experience.
  • Demonstrated ownership of customer-facing enterprise technology engagements from planning through closeout.
  • Experience managing scope, schedules, risks, dependencies, deliverables, resources, customer communications, and executive reporting.
  • Experience delivering in one or more of Blackwood’s core solution areas: security operations, identity, cloud or network security, and/or data and observability.
  • Ability to manage multiple concurrent engagements and prioritize effectively in a changing environment.
  • Excellent written communication, presentation, facilitation, and stakeholder-management skills.
  • Demonstrated ability to build trusted, collaborative relationships across customers, partners, and internal teams.
  • Reputation for strong ethics, integrity, accountability, sound judgment, and customer orientation.
  • Willingness and ability to learn new commercial off-the-shelf technologies.
  • Availability to work with customer schedules and occasionally travel to customer sites, as required.
  • Passion to hustle and have fun.

Additional Qualifications

  • Project Management Professional (PMP) certification
  • Experience with Wrike, Salesforce, PSA platforms, or comparable delivery tools.
  • Experience in cybersecurity professional services, systems integration, or technology implementation.
  • Experience supporting federal, state and local government, education, healthcare, and commercial enterprise customers.
  • Experience coordinating subcontractors, OEM professional services, implementation partners, or distributed technical teams.
  • Familiarity with statements of work, fixed fee and time and materials delivery, milestone billing, change control, acceptance management, and project financials.
  • Experience managing customer recovery situations or executive escalations.