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Operations Delivery Manager Jobs in Quebec (NOW HIRING)

Miratech

Delivery Director

Montreal, QC · On-site +1

The role combines delivery leadership, operational excellence, customer relationship management, and people leadership. You will partner closely with Customer Success teams and executive stakeholders ...

KNAPP

Manager Site Operations

Varennes, QC · On-site

Oversee tasks by developing team skillsets to ensure delivery of defined Service Level Agreements ... Liaise with the Customer's Operations Shift Managers & supplier's First Line Managers to ensure a ...

Telesat

Ensure alignment across all SysOps domains (EMS, CNMS, CNOS, NCS, Operations, and BSS), resolving ... Vendor and offshore delivery management * Program governance and large-scale delivery oversight ...

McLarens

You will oversee office operations, business support functions, client service delivery and ... Manage administrative and business support activities. * Oversee operational performance. * Act as ...

Posted today

Ardene

Operational Excellence Manager

Laval, QC · On-site

The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution ... Design and deliver operational training programs, tools, and content that align with business ...

RubixHR

You will oversee office operations, business support functions, client service delivery and ... Manage administrative and business support activities. * Oversee operational performance. * Act as ...

New

Fortrea

Clinical Operations Manager (COM)

Montreal, QC · On-site

Fortrea's FSP team is hiring a Clinical Operations Manager- Regulatory - Hybrid in Montreal, Canada ... The position has a significant impact on how a country can deliver country-specific trial ...

Federal Express Corporation Canada

To supervise, coordinate and control Pick-Up and Delivery Operations within the service area of the ... FedEx management or LEAP/EXCEL endorsed Ability to lift 70 Lbs. and to maneuver any package ...

GEODIS

Manager Operations Key Accounts - Canada

Dorval, QC · On-site

$80K - $100K/hr

Operations Key Account Manager - CAN (OKAM) Who We Are: GEODIS specializes in unlocking business ... As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world ...

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Operations Delivery Manager information

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Quebec?

For Operations Delivery Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Operations Delivery Manager jobs in Quebec look for?

The top searched job categories for Operations Delivery Manager jobs in Quebec are:

What cities in Quebec are hiring for Operations Delivery Manager jobs?

Cities in Quebec with the most Operations Delivery Manager job openings:

Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Delivery Director

Montreal, QC • On-site, Remote

Miratech
See more jobs at Miratechexternal

Full-time

Medical

Re-posted 8 days ago

Job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We are looking for a Delivery Director, MiraCloud Implementations to lead and assure the successful implementation of MiraCloud solutions, ensuring client satisfaction, operational excellence, timely delivery, and profitability. In this role, you will lead the successful implementation of MiraCloud solutions while ensuring
client satisfaction, operational excellence, timely delivery, and profitability. As Delivery Director, you will lead customer implementation programs while developing and scaling MiraCloud’s project management practice. You will oversee Project Managers, establish delivery governance and implementation standards, and ensure successful customer outcomes across multiple engagements. The role combines delivery leadership, operational excellence, customer relationship management, and people leadership. You will partner closely with Customer Success teams and executive stakeholders to support sustainable growth and delivery excellence.

Responsibilities:

  • Lead successful delivery of MiraCloud implementation programs, ensuring customer expectations for scope, quality, timelines, and business outcomes are met.
  • Own customer success throughout implementations and build trusted relationships with enterprise stakeholders.
  • Establish, scale, and continuously improve MiraCloud’s project management practice, delivery governance, and implementation standards.
  • Lead, coach, and develop Project Managers while fostering a culture of accountability, operational excellence, and continuous improvement.
  • Ensure delivery performance, resource utilization, and profitability align with contractual, commitments and business objectives.
  • Represent MiraCloud in executive-level customer discussions, implementation reviews, and delivery escalations.
  • Perform other duties as may reasonably be required in alignment with the purpose of the role.
Qualifications
  • 15+ years of experience in IT Delivery, Professional Services, Customer Success, Program Management, Implementations, or related leadership functions.
  • Experience leading Project Managers, Delivery Managers, PMO teams, or implementation organizations.
  • Proven success managing enterprise-scale customer implementation, transformation, or managed services programs.
  • Experience building, scaling, or improving delivery organizations, governance models, PMO practices, and operational processes.
  • Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services environments.
  • Strong executive-level stakeholder management, customer relationship management, and communication skills.
  • Existing authorization to work in the United States; visa sponsorship is not available for this role

Additional Information

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.