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Operations Customer Expert Jobs (NOW HIRING)

Customer Operations

Principal DevOps Engineer I

Charlotte, NC · Hybrid

$49.75 - $68/hr

Expert knowledge of open source software including Angular or React Preferred Qualifications ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

Wartsila North America

Operations Expert

Houston, TX · Hybrid

In this role, you will serve as a subject matter expert in 4-stroke engines and power plant ... Understanding customer business drivers, contractual requirements, operational priorities, and ...

Covalent Networks

Customer Operations Lead

You will initially focus on strengthening our Support operation-while becoming a subject matter expert on the Covalent platform. As you develop deep product and customer expertise, the role will ...

Gehc

Service Training Operations Specialist

... high-quality customer experience. The position supports process standardization, operational ... Serve as a subject matter expert for assigned operational systems, tools, and processes while ...

Express, Inc.

Operations Expert

Village Of Garden City, NY · On-site

$17.50 - $24.05/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...

Express

Operations Expert

Buford, GA

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall Of Georgia Responsibilities Express is seeking a Retail Operations Expert to join ...

Deloitte

... zum Betrieb. Sichere unseren gemeinsamen Erfolg und mach mit uns den Unterschied: als Senior ... Dabei wirst du schnell zum gefragten SAP Customer Experten oder ubernimmst die Teilprojektleitung ...

Express

Operations Expert

Buford, GA · On-site

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall Of Georgia Responsibilities Express is seeking a Retail Operations Expert to join ...

Logoslabs

The Position As a Payroll Compliance Expert, you are the trusted regulatory advisor for your ... Your expertise will influence product design, operational processes, customer solutions, market ...

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How much do operations customer expert jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for operations customer expert in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an operations customer expert?

Operations Customer Experts are professionals who serve as the main point of contact between a company and its customers, ensuring smooth and efficient operations. They handle inquiries, resolve issues, and provide support to customers, often working closely with other departments to improve processes and customer satisfaction. Their role requires strong communication, problem-solving skills, and a thorough understanding of the company's products or services. Operations Customer Experts play a key role in maintaining positive relationships with customers and streamlining operational workflows.

How does an operations customer expert typically collaborate with other departments to resolve customer issues?

An Operations Customer Expert often acts as a liaison between customers and various internal teams such as logistics, sales, and technical support. They coordinate closely with these departments to investigate and resolve customer concerns efficiently, ensuring that information flows smoothly and solutions are implemented promptly. This role requires strong communication skills and the ability to manage multiple priorities, as collaboration across teams is essential for delivering a positive customer experience. Regular meetings and updates with colleagues are common to address ongoing issues and process improvements.

What are the key skills and qualifications needed to thrive as an operations customer expert, and why are they important?

To thrive as an Operations Customer Expert, you need strong problem-solving abilities, operational knowledge, and a customer-centric mindset, typically supported by a relevant degree or experience in operations or customer service. Familiarity with CRM systems, workflow management tools, and data analysis software is often required. Excellent communication, multitasking, and conflict-resolution skills help build strong relationships with customers and internal teams. These skills are vital to efficiently resolve issues, optimize processes, and deliver high levels of customer satisfaction.

Is operations a high paying job?

Operations roles, such as Operations Customer Experts, typically offer salaries that vary based on experience, location, and company size. While some positions can be well-paying, especially with specialized skills or certifications, overall pay levels are generally comparable to other administrative or customer service roles.

What cities are hiring for Operations Customer Expert jobs?

Cities with the most Operations Customer Expert job openings:

What states have the most Operations Customer Expert jobs?

States with the most job openings for Operations Customer Expert jobs include:

What are popular job titles related to Operations Customer Expert jobs?

For Operations Customer Expert jobs, the most frequently searched job titles are:

Operations Customer Expert jobs near you
Infographic showing various Operations Customer Expert job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,539 per year, or $20.5 per hour.

Principal DevOps Engineer I

Charlotte, NC • Hybrid

Customer Operations
See more jobs at Customer Operationsexternal

$49.75 - $68/hr

Full-time

Re-posted 23 days ago

Key responsibilities

  • Design, implement, monitor and troubleshoot cloud systems within assigned areas.

  • Build and optimize tools for automated deployment, implement DevOps pipelines, and collaborate with engineering teams to streamline deployment and resolve production issues.

  • Drive improvements in capacity, reliability, availability, monitoring, and performance of Spectrum's core systems.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum as a Principal DevOps Engineer and help shape the future of our platform operations. If you thrive on tackling complex production challenges, collaborating across teams, and streamlining deployment processes, this role offers the opportunity to drive continuous delivery and improvement. Your expertise will ensure robust, secure, and adaptable solutions that elevate the quality and reliability of Spectrum’s services, making a significant impact on our technology landscape.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.


How You’ll Make an Impact

  • Design, implement, monitor and troubleshoot cloud systems within your assigned areas
  • Define strategy, roadmaps and reference architectures for cloud workloads including network, security, data and applications
  • Build and optimize tools for automated deployment, implement DevOps pipelines and collaborate with engineering teams to streamline and simplify deployment and resolve production issues
  • Develop and deploy new modules, upgrades, and fixes within production environments
  • Serve as a specialist for performance and reliability, solving design challenges and developing specialized skillsets
  • Articulate recommendations for enhancing performance through gap analysis, identifying practical alternatives and assisting with modifications
  • Drive improvements in capacity, reliability, availability, monitoring, and performance of Spectrum’s core systems
  • Create well-documented, flexible code in Spectrum’s standard programming languages
  • Design intuitive interfaces for DevOps tool stacks that feature clear navigation
  • Evaluate and introduce technologies that enhance efficiency, performance, and reliability
  • Work closely with team members and operations to advance DevOps methodology
  • Provide comprehensive documentation support for developers and testers
  • Adapt objectively to iterative changes and evolving technology requirements

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s Degree in Computer Science or equivalent experience

Experience

  • 7+ years software engineering experience in JavaScript, TypeScript, Java, or Python
  • 5-8 years DevOps engineering experience
  • 4-5 years automating CI/CD pipelines with tools like GitHub Actions, Jenkins or Argo and managing blue/green and canary deployments
  • 2-3 years using Infrastructure as Code tools such as Terraform, CloudFormation or Bicep and GitOps workflows
  • 2-3 years working with Helm and Kubernetes management tools including ArgoCD, EKS or GKE
  • 2-3 years working with AWS, Azure, GCP and hybrid integration with on-premises systems

Skills

  • Ability to write clear technical documentation for developers and testers
  • Skill in managing multiple assignments under limited direction
  • Ability to identify and resolve highly complex issues
  • Experience building consensus with leadership and implementation teams
  • Effective verbal and written communication
  • Strong analytical and troubleshooting abilities
  • Thorough understanding of software engineering and object-oriented design principles
  • Front-end development expertise across Java, mobile apps and web technologies
  • Familiarity with Maven and Ant for dependency management and build systems
  • Expert knowledge of open source software including Angular or React

Preferred Qualifications
Education

  • Master’s Degree

Skills

  • Ability to work in a lean agile format as part of a scrum team

#LI-DC3
ESW602 2026-76860 ESW602 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s Degree in Computer Science or equivalent experience

Experience

  • 7+ years software engineering experience in JavaScript, TypeScript, Java, or Python
  • 5-8 years DevOps engineering experience
  • 4-5 years automating CI/CD pipelines with tools like GitHub Actions, Jenkins or Argo and managing blue/green and canary deployments
  • 2-3 years using Infrastructure as Code tools such as Terraform, CloudFormation or Bicep and GitOps workflows
  • 2-3 years working with Helm and Kubernetes management tools including ArgoCD, EKS or GKE
  • 2-3 years working with AWS, Azure, GCP and hybrid integration with on-premises systems

Skills

  • Ability to write clear technical documentation for developers and testers
  • Skill in managing multiple assignments under limited direction
  • Ability to identify and resolve highly complex issues
  • Experience building consensus with leadership and implementation teams
  • Effective verbal and written communication
  • Strong analytical and troubleshooting abilities
  • Thorough understanding of software engineering and object-oriented design principles
  • Front-end development expertise across Java, mobile apps and web technologies
  • Familiarity with Maven and Ant for dependency management and build systems
  • Expert knowledge of open source software including Angular or React

Preferred Qualifications
Education

  • Master’s Degree

Skills

  • Ability to work in a lean agile format as part of a scrum team
Employment Type: Full Time

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