Operations Expert
Glendale, AZ · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Glendale, AZ · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Palm Desert, CA · On-site
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Palm Desert Responsibilities Express is seeking a Retail Operations Expert to join our ...
Operations Expert
Palm Desert, CA · On-site
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Palm Desert Responsibilities Express is seeking a Retail Operations Expert to join our ...
Operations Expert
Palm Desert, CA · On-site
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Palm Desert, CA · On-site
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$16.49 - $24.05/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$16.49 - $24.05/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ...
Operations Expert
$12.13 - $22.45/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall Of America Responsibilities Express is seeking a Retail Operations Expert to join ...
Operations Expert
$12.13 - $22.45/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Mall Of America Responsibilities Express is seeking a Retail Operations Expert to join ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Allen Premium Outlets Responsibilities Express is seeking a Retail Operations Expert to ...
Operations Expert
Allen, TX · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Allen Premium Outlets Responsibilities Express is seeking a Retail Operations Expert to ...
Operations Expert
$12.13 - $22.45/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$12.13 - $22.45/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$17.50 - $24.05/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name The Westchester Responsibilities Express is seeking a Retail Operations Expert to join ...
Operations Expert
$17.50 - $24.05/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name The Westchester Responsibilities Express is seeking a Retail Operations Expert to join ...
Operations Expert
Bloomington, MN · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Bloomington, MN · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$16.50 - $22.10/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Fash Out Of Niagara Responsibilities Express is seeking a Retail Operations Expert to ...
Operations Expert
$16.50 - $22.10/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Fash Out Of Niagara Responsibilities Express is seeking a Retail Operations Expert to ...
Operations Expert
$16.50 - $22.10/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$16.50 - $22.10/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Haywood Mall Responsibilities Express is seeking a Retail Operations Expert to join our ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Haywood Mall Responsibilities Express is seeking a Retail Operations Expert to join our ...
Operations Expert
Fairfax, VA · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
Fairfax, VA · On-site
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Operations Expert
$17.50 - $23.40/hr
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Legends Outlets Responsibilities Express is seeking a Retail Operations Expert to join ...
Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Store Name Legends Outlets Responsibilities Express is seeking a Retail Operations Expert to join ...
Operations Customer Expert information
See salary details
$10.10 - $12.87
5% of jobs
$12.87 - $15.65
13% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.65 - $18.42
22% of jobs
The median wage is $19.13 / hr.
$18.42 - $21.20
39% of jobs
$21.20 - $23.97
7% of jobs
$23.97 - $26.75
5% of jobs
$26.75 - $29.52
6% of jobs
$29.52 - $32.30
1% of jobs
$32.30 - $35.07
0% of jobs
$35.07 - $37.85
0% of jobs
$37.85 - $40.63
1% of jobs
$10
$20
$40
How much do operations customer expert jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for operations customer expert in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
How does an Operations Customer Expert typically collaborate with other departments to resolve customer issues?
An Operations Customer Expert often acts as a liaison between customers and various internal teams such as logistics, sales, and technical support. They coordinate closely with these departments to investigate and resolve customer concerns efficiently, ensuring that information flows smoothly and solutions are implemented promptly. This role requires strong communication skills and the ability to manage multiple priorities, as collaboration across teams is essential for delivering a positive customer experience. Regular meetings and updates with colleagues are common to address ongoing issues and process improvements.
What are Operations Customer Experts?
Operations Customer Experts are professionals who serve as the main point of contact between a company and its customers, ensuring smooth and efficient operations. They handle inquiries, resolve issues, and provide support to customers, often working closely with other departments to improve processes and customer satisfaction. Their role requires strong communication, problem-solving skills, and a thorough understanding of the company's products or services. Operations Customer Experts play a key role in maintaining positive relationships with customers and streamlining operational workflows.
What are the key skills and qualifications needed to thrive as an Operations Customer Expert, and why are they important?
To thrive as an Operations Customer Expert, you need strong problem-solving abilities, operational knowledge, and a customer-centric mindset, typically supported by a relevant degree or experience in operations or customer service. Familiarity with CRM systems, workflow management tools, and data analysis software is often required. Excellent communication, multitasking, and conflict-resolution skills help build strong relationships with customers and internal teams. These skills are vital to efficiently resolve issues, optimize processes, and deliver high levels of customer satisfaction.
What job makes $10,000 a month without a degree?
An Operations Customer Expert typically does not earn $10,000 a month without specialized experience or skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields such as software development or digital marketing, which may require self-education, certifications, or extensive experience rather than formal degrees.
What cities are hiring for Operations Customer Expert jobs? Cities with the most Operations Customer Expert job openings:
What states have the most Operations Customer Expert jobs? States with the most job openings for Operations Customer Expert jobs include:
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Westgate
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
KEY RESPONSIBILITIES
REQUIRED EXPERIENCE & QUALIFICATIONS
CRITICAL SKILLS & ATTRIBUTES
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Westgate
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
KEY RESPONSIBILITIES
- Providing coaching and training for stockroom associates as needed.
- Process shipping and receiving orders according to Express time and efficiency standards.
- Replenish product as needed.
- Process freight and sensor product.
- Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
- Coordinate product pricing and markdowns.
- Provide check-out support to customers as needed.
- Process fulfillment transactions quickly and accurately to ensure customer satisfaction.
- Share information on product, promotions, and loyalty programs.
- Assist Sales Associates during onboarding and training.
- Assist with product launches changes according to company SOP.
- Assist customers as needed on the sales floor with locating product and/or online orders
- Deliver on all aspects of the customer experience model.
- Other essential functions may occur as directed by your supervisor
REQUIRED EXPERIENCE & QUALIFICATIONS
- Education: High School or Equivalent
- Years of Experience 0 - 2 relevant job experience - minimum 6 months
- Meets defined availability criteria, including nights, weekends and non-business hours
- Proficient in use of technology (iPad, registers)
CRITICAL SKILLS & ATTRIBUTES
- Demonstrates strong customer service skills
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
- Ability to multitask and handle multiple customers and/or processes at once
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.