IT Operations Analyst - Tier 2 We are looking for a skilled IT Operations Analyst (Tier 2) to join ... Azure Administrator Associate, Certified Information Systems Security Professional (CISSP ...
IT Operations Analyst - Tier 2 We are looking for a skilled IT Operations Analyst (Tier 2) to join ... Azure Administrator Associate, Certified Information Systems Security Professional (CISSP ...
Associate degree, high school education, bachelor's degree, or graduate level education ... Experience driving operational efficiency and managing complex projects from planning through ...
Associate degree, high school education, bachelor's degree, or graduate level education ... Experience driving operational efficiency and managing complex projects from planning through ...
Associate degree, high school education, bachelor's degree, or graduate level education ... Experience driving operational efficiency and managing complex projects from planning through ...
Associate degree, high school education, bachelor's degree, or graduate level education ... Experience driving operational efficiency and managing complex projects from planning through ...
Consistently deliver exceptional service to guests and associates, setting a positive example for everyone to follow. Lead, manage, and continuously improve operations across Culinary, Stewarding and ...
Consistently deliver exceptional service to guests and associates, setting a positive example for everyone to follow. Lead, manage, and continuously improve operations across Culinary, Stewarding and ...
Associate Lawyer
Calgary, AB · On-site
If you are in good standing with the Alberta Law Society and have experience as an Associate in any of the following positions, we would love to hear from you. Senior Corporate Commercial Associate ...
Associate Lawyer
Calgary, AB · On-site
If you are in good standing with the Alberta Law Society and have experience as an Associate in any of the following positions, we would love to hear from you. Senior Corporate Commercial Associate ...
In this role, you will play a key part in supporting operations through inventory management ... As a Warehouse Associate, you will: Manage shipping and receiving of products and materials.
In this role, you will play a key part in supporting operations through inventory management ... As a Warehouse Associate, you will: Manage shipping and receiving of products and materials.
In this role, you will play a key part in supporting operations through inventory management ... As a Warehouse Associate, you will: Manage shipping and receiving of products and materials.
In this role, you will play a key part in supporting operations through inventory management ... As a Warehouse Associate, you will: Manage shipping and receiving of products and materials.
LOGISTICS ASSOCIATE - STANDARDS Maintaining Aisles • Replenishing Inventory • Supporting Store ... availability, and operational excellence. This role is responsible for aisle recovery ...
Quick apply
LOGISTICS ASSOCIATE - STANDARDS Maintaining Aisles • Replenishing Inventory • Supporting Store ... availability, and operational excellence. This role is responsible for aisle recovery ...
LOGISTICS ASSOCIATE - STANDARDS Maintaining Aisles Replenishing Inventory Supporting Store ... availability, and operational excellence. This role is responsible for aisle recovery ...
LOGISTICS ASSOCIATE - STANDARDS Maintaining Aisles Replenishing Inventory Supporting Store ... availability, and operational excellence. This role is responsible for aisle recovery ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Marketing Associate
CA$18 - CA$20/hr
The Marketing Associate is a part-time position that works closely with the onsite Operations management team and Corporate Marketing specialists, helping to execute the vision of both Aramark's and ...
Marketing Associate
CA$18 - CA$20/hr
The Marketing Associate is a part-time position that works closely with the onsite Operations management team and Corporate Marketing specialists, helping to execute the vision of both Aramark's and ...
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate
Calgary, AB · On-site
Ensure operational excellence and uphold store brand standards. * Support all merchandising and ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Equipment Operation: Operate basic machinery and tools under supervision and following safety ... The Manufacturing Associate I role involves physical demands, including standing, walking, lifting ...
Equipment Operation: Operate basic machinery and tools under supervision and following safety ... The Manufacturing Associate I role involves physical demands, including standing, walking, lifting ...
Support operations at the Service Counter As an Inventory Associate, you will: * Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our ...
Support operations at the Service Counter As an Inventory Associate, you will: * Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our ...
Production Associate
Calgary, AB · On-site
CA$125/hr
Production Associate/ Relief Address: 4320 80th Ave SE Shift: Any, Rotating Job Type : Permanent ... foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery - we're a ...
Production Associate
Calgary, AB · On-site
CA$125/hr
Production Associate/ Relief Address: 4320 80th Ave SE Shift: Any, Rotating Job Type : Permanent ... foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery - we're a ...
Production Associate
Calgary, AB · On-site
CA$125/hr
Production Associate/ Relief Address: 4320 80th Ave SE Shift: Any, Rotating Job Type : Permanent ... foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery - we're a ...
Quick apply
Production Associate
Calgary, AB · On-site
CA$125/hr
Production Associate/ Relief Address: 4320 80th Ave SE Shift: Any, Rotating Job Type : Permanent ... foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery - we're a ...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
Operations Associate information
What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?
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What does an Operations Associate do?
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What job makes $10,000 a month without a degree?
What are some common challenges faced by Operations Associates, and how can they effectively manage them?
What Is an Operations Associate?
An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.
Full-time
Medical, Dental
Posted 17 days ago
Job description
IT Operations Analyst - Tier 2
We are looking for a skilled IT Operations Analyst (Tier 2) to join our team. This role is similar to the IT Support Analyst (Tier 1) position, with a few key differences:
- Experience working for a Managed Services Provider (MSP)
The ideal candidate will have experience working for a Managed Services Provider (MSP) https://en.wikipedia.org/wiki/Managed_services_provider - Calgary Office and Rapid Response Team
This position is based out of our Calgary office. The candidate will spend some time on the Rapid Response Team, where they will be expected to resolve more complex issues than those handled by Tier 1. They will serve as a point of escalation for difficult problems and will be required to travel regularly to customer sites to perform work.
Responsibilities:
- Provide IT support for Microsoft's core business applications and virtual environments built on Citrix, Microsoft, VMWare, and Proxmox.
- Support services for Microsoft-related technologies, including Microsoft 365, Windows Server, Exchange, SQL, SharePoint, etc.
- Provide technical services and support at the network level, including WAN and LAN connectivity, routers, firewalls, and security.
- Support remote access solutions such as Microsoft 365, VPN, Terminal Services, and Citrix.
- Maintain system documentation, including system reviews and recommendations.
- Communicate with customers to keep them informed of incident progress, impending changes, or agreed outages.
Additional Duties:
- Improve customer service, perception, and satisfaction.
- Work effectively in a team and communicate clearly.
- Escalate service issues that cannot be resolved within agreed service levels.
- Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
- Enter time and expenses in ConnectWise (Our Core Application) as they occur.
- Work through a daily schedule in ConnectWise established through the dispatch process.
- Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University.
- Enter all work as service tickets in ConnectWise.
Requirements:
- Strong interpersonal skills, including telephony skills, communication skills, active listening, and customer care.
- Professional IT Certifications, such as: CompTIA A+, Network+ or Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Administrator Associate, Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Amazon Web Services (AWS) Certified Solutions Architect, Goggle Cloud Professional Cloud Architect, Microsoft Technology Associate (MTA), PMI Certified Associate in Project Management (CAPM), VMware Certified Professional (VCP), Proxmox Virtual Environment Certificate of Completion.
- Ability to diagnose technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness to match resources to technical issues appropriately.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
Educational or Experience Recommendations
- BA/BS, preferably in computer science, or a related field.
- Information Technology Diploma from an accredited institution.
- IT Vendor certifications such as CompTIA, Microsoft, AWS or Cisco.
- 2+ years of IT experience with experience working for a Managed Services Provider.
- Customer Support Experience
Benefits:
- Competitive salary based on experience and qualifications.
- On the job training & support.
- Opportunities for advancement.
- Health and Dental Benefits.
About Sure Systems
We are a Calgary, Alberta based IT company that helps businesses with their technology needs. We offer services like consulting, system monitoring, disaster recovery, network optimization, and security. Our goal is to provide high-quality solutions that help our clients succeed in a fast-changing tech world. Learn more about us at https://suresystems.ca
How to Apply:
If you're interested, please apply online from our recruitment portal. Click Here