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Operations Assistant Jobs in Everett, MA (NOW HIRING)

Finance Case Operations Assistant

Boston, MA ยท On-site

$60K - $70K/yr

Finance Case Operations Assistant Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and ...

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How much do operations assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for operations assistant in Everett, MA is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $23.03 per hour, depending on experience, location, and employer.

What is an operations assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

What are the key skills and qualifications needed to thrive as an operations assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What are some common challenges operations assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

Is operations assistant a high paying job?

The operations assistant role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like logistics or project management.

What does an operations assistant get paid?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Operations jobs in Everett, MA?

The most popular types of Operations jobs in Everett, MA are:

What cities near Everett, MA are hiring for Operations Assistant jobs?

Cities near Everett, MA with the most Operations Assistant job openings:

Infographic showing various Operations Assistant job openings in Everett, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,443 per year, or $20.4 per hour.

Finance Case Operations Assistant

Analysis Group

Boston, MA โ€ข On-site

$60K - $70K/yr

Other

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Finance Case Operations Assistant

Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise.

The Finance Case Operations Assistant supports billing and commercial operations by performing case setup, data maintenance, inbox triage, and related administrative & system tasks with accuracy and timeliness. This role partners with Billing, Commercial, and Technology stakeholders to help maintain case, client, vendor, and payor data, support reporting and recurring operational cycles, and ensure requests are completed in accordance with established procedures, service levels, and quality standards. The Assistant escalates issues as needed and contributes to a consistent, client-focused operating model.

Essential Job Functions and Responsibilities:

  • Perform daily case operations work across case setup, reporting support, data maintenance, and shared inbox coverage, while meeting service-level expectations and accuracy standards.
  • Monitor the shared inbox and intake queue, route requests appropriately, follow established triage procedures, and communicate status updates to requestors.
  • Complete case setup and maintenance activities accurately and thoroughly in alignment with engagement terms, billing guidelines, and documented procedures.
  • Support engagement letter review follow-ups and help ensure required data is captured for downstream billing and reporting.
  • Assist Billing and Commercial teams with contract pricing, exception rate setups, billing instruction maintenance, and client, vendor, and payor record setup while following established controls.

Qualifications:

  • Associate's degree required, with preference for finance, accounting, business, or a related field. Bachelor's degree preferred.
  • 1โ€“3 years of relevant experience in finance operations, billing operations, professional services operations, or a related administrative support role preferred.
  • Strong computer skills, with working knowledge of Microsoft applications including Word, Excel, Outlook, and Teams, required.
  • Enterprise systems experience is a plus (e.g., Elite 3E, Aderant, Oracle, NetSuite, SAP, or similar).
  • Demonstrates strong interpersonal, written, and verbal communication skills and effectively listens to and clarifies requests.
  • Demonstrates attention to detail, willingness to learn, and the ability to follow established procedures while exercising good judgment.
  • Works effectively with others, manages competing priorities, and meets recurring deadlines with a high degree of accuracy.
  • An inclusive and growth-oriented mindset, strong interpersonal skills, and an ability to work across differences.
  • To the extent permitted by applicable law, eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future.

Analysis Group embraces equal opportunity. We are committed to building teams that bring a variety of backgrounds, perspectives, and skills, as we believe that a strong and inclusive workforce directly supports our goal of providing the highest-quality work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other class protected under applicable federal, state, or local law, and we encourage candidates of all backgrounds to apply.

Analysis Group offers competitive compensation and a comprehensive benefits package. The estimated salary range for this position is $60,000โ€“$70,000. Compensation offered will be based on a number of factors including work experience, education, and skill level. This role is eligible for a discretionary annual bonus that is determined in large part by individual performance.