Operations Assistant Remote Jobs in Monroe, NC (NOW HIRING)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Join Allstate's Client Legal Services team as a Legal Administrative Assistant supporting insurance defense litigation in Pennsylvania. This fully remote role provides administrative and litigation support to attorneys handling bodily injury and related civil litigation matters across multiple Pennsylvania counties. The position is responsible for managing case files, coordinating attorney calendars, preparing and e-filing legal

Key Responsibilities

• Provide legal and administrative support to Client Legal Services Attorneys handling insurance defense and bodily injury litigation matters.
• Open and maintain litigation files, ensuring accurate setup and ongoing management within case management systems.
• Coordinate and manage attorney calendars, including court appearances, deadlines, depositions, hearings, mediations, and case-related events.
• Prepare, draft, file, and serve pleadings and legal documents in both paper and electronic formats.
• Handle electronic filing and service of legal documents in accordance with Pennsylvania court rules and procedures.
• Process and manage high volumes of electronic correspondence related to filings, pleadings, court communications, and case activity.
• Serve as a primary point of contact for courts, opposing counsel, vendors, and internal stakeholders, maintaining professional and timely communication.
• Manage document organization, indexing, version control, and maintenance of litigation files to ensure accuracy and compliance.
• Monitor deadlines, court requirements, and procedural rules to ensure timely and compliant case management.
• Demonstrate initiative by anticipating attorney needs, taking ownership of assigned work, and collaborating effectively with team members.

Skills and Qualifications

• Excellent organizational, prioritization, and follow-up skills with the ability to manage strict deadlines.
• Ability to take initiative while working under attorney direction and established procedures.
• Experience supporting multiple attorneys simultaneously in a litigation-focused environment.
• Demonstrated experience with heavy scheduling, calendar management, and coordination of court-related activities.
• Insurance defense, bodily injury, personal injury, or legal administrative experience preferred.
• Knowledge of Pennsylvania litigation practices, court filing procedures, and managing litigation matters across multiple counties and jurisdictions preferred.
• Strong attention to detail and ability to successfully manage a high-volume workload.
• Proficiency with legal technology, case management systems, and electronic filing platforms.

Supervisory Responsibilities

• This role does not have supervisory duties.

Explore the Benefits of Joining Allstate's Client Legal Services:

• Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.
• Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.
• Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.
• Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.
• Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.
• Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.

#LI-AT2

Skills

Calendar Management, Case Management Software, Compliance Monitoring, Court Filings, Deadline Management, E-File, Insurance Administration, Insurance Litigation, Legal Document Preparation, Legal Pleadings, Legal Reasoning, Litigation, Prioritization, Trial Preparation

Compensation

Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.