Operations Analytics Jobs in Ohio (NOW HIRING)

About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking a strategic and highly analytical leader to build and scale the analytics foundation for our Americas and Controls Solutions businesses.
This role will lead KPI development, deliver executive-level insights, and enable data-driven decision making across Sales, Marketing, and Customer Success. You will partner closely with Sales Operations, business leadership, and the Analytics Team (BI, Data Science, and Intelligent Automation) to establish a consistent source of truth, improve pipeline visibility, and drive execution.
In addition, this role will serve as the business-side champion for AI in Revenue Operations, covering both analytical AI (predictive and prescriptive models) and Generative AI (Copilots and agents) that automate or augment revenue workflows. You will define business problems, partner with the Analytics Team to shape requirements, validate solutions, and drive adoption across both insights and AI-enabled workflows.
KEY RESPONSIBILITIES:
Analytics Strategy & Business Insights:

• Translate business questions into structured analysis and actionable recommendations
• Identify key drivers of pipeline health, growth, and performance gaps
• Deliver clear, executive-ready insights to inform strategic decisions

KPI Governance & Data Ownership:

• Lead development and standardization of core revenue metrics (pipeline, conversion, coverage)
• Partner with RevOps leadership to maintain a consistent, trusted source of truth
• Drive alignment of data and metric definitions across systems and teams, maintaining a documented business glossary for revenue KPIs

Pipeline & Performance Analysis:

• Analyze pipeline health, stage progression, and conversion trends
• Diagnose root causes of performance issues across segments and regions
• Partner with Sales leadership to improve pipeline quality and execution discipline

Reporting & Dashboard Ecosystem:

• Lead development of scalable, automated dashboards and reporting
• Ensure timely, accurate visibility for leadership and business stakeholders
• Partner with BI and data resources to improve data models and usability

AI Strategy for Revenue Analytics:

• Lead the adoption of both analytical AI (e.g., segmentation, pipeline risk) and Generative AI solutions (Copilots, agents, assistants) across RevOps
• Define and prioritize high-impact use cases where AI improves decision speed, quality, or scale
• Partner with Data and Analytics teams to translate problems into clear requirements, validate model and agent outputs against business reality, and confirm fit for purpose.
• Own change management and adoption by embedding AI outputs into workflows, training users, and measuring business impact
• Distinguish where analytical AI vs. Generative AI (Copilots/agents) is the right solution, recognizing differences in design, governance, and adoption

Team Leadership & Development:

• Manage and develop a small team of analysts, providing coaching and clear priorities
• Ensure team output balances reporting efficiency with high-impact insights
• Establish best practices for analysis, data quality, and stakeholder communication
• Allocate resources across ad hoc analysis, reporting, and strategic initiatives

Cross-Functional Partnership:

• Partner with Sales Ops, Analytics, Data Engineering, Marketing, Finance, and Enablement to align on insights, Analytics priorities, and shared roadmaps
• Translate analytics into clear, actionable recommendations that drive results

Success in this role will include:

• Establishing a trusted, consistent source of truth for pipeline and revenue metrics
• Delivering actionable insights that improve pipeline quality and execution
• Scaling analytics through standardized reporting and AI-driven capabilities
• Driving adoption of analytics and AI outputs within business workflows

Required Education, Experience, & Skills:

• 6+ years in Revenue Operations, Sales Operations, or Business Analytics
• Prior experience managing or mentoring analysts
• Strong analytical and problem-solving skills with business context
• Experience with pipeline, performance, and revenue metrics
• Advanced Excel and experience with modern BI tools (e.g., Sigma, Power BI, Tableau)
• SQL or strong data manipulation skills
• Strong communication skills with ability to influence senior stakeholders
• Travel up to 15%

Preferred Education, Experience, & Skills:

• Experience building or scaling analytics capabilities or functions
• Salesforce or CRM expertise
• Familiarity with data modeling and analytics infrastructure
• Exposure to AI, predictive analytics, or advanced analytics techniques
• Hands-on exposure to Generative AI tools (e.g., Microsoft Copilot, Copilot Studio agents) and ability to evaluate where analytical AI vs. GenAI/agents is the right solution

Collaboration First Hybrid Work Arrangements:
This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
Why Work in the Greater Miami Valley Area
Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area's generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work
About Our Location
The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the HVACR Americas business unit. Through our 30 years of scroll compressor expertise, our products help bring comfort and convenience to commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location.
Why Work in St. Louis, Missouri
Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.
About Our Location
Our location is the host of Copeland's corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com