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Operations Analyst Operations Jobs in Washington

Accenture

Operations Analyst

Arlington, VA · On-site

Analyze operational challenges, connect the dots, and propose effective solutions * Collaborate with team members to ensure seamless IT operations and knowledge sharing What you need * ServiceNow

Prescient Edge

Operations Analyst

Mclean, VA · On-site

Job Title Operations Analyst Location McLean, VA 22102 US (Primary) Category Operations Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required None ...

NT Concepts

Operations Analyst

Washington, DC · On-site

Operations Analyst (DC) - VA-540-004-0 29 NT Concepts is seeking an Operations Analyst to join our team in a Washington, DC, metro accessible office location. The Operations Analyst is responsible ...

Prescient Edge

Operations Analyst

Mclean, VA · On-site

Job Title Operations Analyst Location McLean, VA 22102 US (Primary) Category Intelligence Job Type Part-time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required Secret ...

NT Concepts

Operations Analyst

Washington, DC · On-site

Operations Analyst (DC) - VA-540-004-0 29 NT Concepts is seeking an Operations Analyst to join our team in a Washington, DC, metro accessible office location. The Operations Analyst is responsible ...

CACI International, Inc.

Operations Analyst

Fort Belvoir, VA · On-site

$78.70K - $165.20K/yr

Operations Analyst Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type ...

Agile Group

Operations Analyst

Washington, DC · On-site

$60 - $75/hr

Monitor, analyze, and report on operational activities and incidents related to Federal Client * Produce a visualizations of operations to support senior-level decision-making utilizing PowerBI and ...

ORBIS, Inc.

Analyst, Operations III

Washington, DC · On-site

Analyze diverse issues such as top-level strategy, planning, forecasting, resource allocation ... Typical Experience: 10 years professional experience in operations research. * Desired: Relational ...

World Bank

Operations Analyst

Washington, DC · On-site

... collating and analyzing data; (ii) Prepare tables and regular operational updates on the status of the pipeline and portfolio; (iii) Contribute to active pipeline and portfolio monitoring ...

Defense Health Agency

Operations Analyst

Falls Church, VA · On-site +1

$102.42K - $133.14K/yr

Conduct analysis of operational information to identify trends, patterns, anomalies, and emerging threats relevant to the organization's mission. * Develop and disseminate written products, including ...

ORBIS Inc

Analyst, Operations III

Washington, DC

Analyze diverse issues such as top-level strategy, planning, forecasting, resource allocation ... Typical Experience: 10 years professional experience in operations research. * Desired: Relational ...

Cvent

Operations Analyst

Tysons, VA · On-site

As an Operations Analyst on the Reposite team, you'll play a critical role in shaping how our marketplace scales. You will work across teams to improve operations, drive financial performance, and ...

Inspiration Mobility

Operations Analyst

Washington, DC · On-site +1

$65K/yr

You have 2-5 years of experience in operations, business analysis, consulting, or a startup environment * You have hands-on experience using AI tools in a work setting to automate or streamline ...

Ferrovial

Toll Operations Analyst

Manassas, VA · On-site

The Toll Operations Analyst works with department stakeholders to monitor and optimize system performance/features, provide operational support, review data to support business decisions.

The JAAW Group

MISTC Operations Analyst

Quantico, VA · On-site

Salary: MISTC Operations Analyst Location: Quantico, VAClearance Required:SecretEmployment Type:Full-Time About the Role The JAAW Group LLC is seeking MISTC Operations Analysts to support ...

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Operations Analyst Operations information

What is the difference between Operations Analyst Operations vs Operations Analyst?

AspectOperations Analyst OperationsOperations Analyst
Required CredentialsBachelor's degree in business, finance, or related field; certifications like CAP or Six SigmaBachelor's degree in similar fields; certifications like CAP or Six Sigma
Work EnvironmentCorporate offices, data analysis, process improvement teamsCorporate offices, data analysis, process improvement teams
Employer & Industry UsageFinancial services, manufacturing, logistics, healthcareFinancial services, manufacturing, logistics, healthcare
Common Search & ComparisonOften compared for process optimization rolesSimilar roles focusing on operational efficiency

The comparison shows that Operations Analyst Operations and Operations Analyst share similar credentials, work environments, and industry usage. The main difference lies in the specific focus of Operations Analyst Operations on operational processes within larger operational teams, whereas Operations Analyst may have a broader scope in analyzing and improving various operational aspects.

What cities in Washington are hiring for Operations Analyst Operations jobs? Cities in Washington with the most Operations Analyst Operations job openings:
Operations Analyst Operations jobs near you
Operations Analyst

Operations Analyst

Accenture Federal Services

Arlington, VA • On-site

Other

Posted 22 days ago

Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

47th of 425 rated business services

Job description

In this role, you will take ownership of a variety of IT operational responsibilities, ranging from supporting customers as elevated service desk support to managing software assets to maintaining and updating ServiceNow knowledge articles. You will be expected to execute tasks such as overseeing Active Directory group memberships and ensuring that these processes run smoothly. Your day-to-day work will involve not only following established procedures but also identifying opportunities to create new workflows and enhance existing ones, with a particular focus on integrating AI solutions to drive efficiency. The position requires you to manage time effectively and balance routine operational duties with the initiative to innovate and improve IT service delivery.

Exposure to tools like ServiceNow, Active Directory, HTML (other web development coding), and software asset management platforms will be highly beneficial as you navigate the technical landscape of this position. Familiarity with process documentation, workflow automation, and AI integration will help you excel, as will experience in troubleshooting and resolving IT service issues. Success in this role will be supported by a background in operational analysis, a track record of implementing process improvements, and the ability to translate technical challenges into actionable solutions. Your ability to combine critical thinking with effective execution will be key as you contribute to the ongoing evolution of IT operations.

The Work

  • Own and manage various IT operational activities, including software management and Active Directory group administration
  • Create, update, and maintain ServiceNow knowledge articles
  • Efficiently complete a work queue in ServiceNow
  • Provide regular updates to lead such as issue escalation, status reporting, etc.
  • Provide customer service and issue resolution as escalated support for the service desk
  • Execute repeatable IT tasks with accuracy and consistency
  • Identify opportunities for process improvement and develop new or enhanced workflows
  • Integrate AI solutions into existing and new IT processes
  • Analyze operational challenges, connect the dots, and propose effective solutions
  • Collaborate with team members to ensure seamless IT operations and knowledge sharing

What you need

  • ServiceNow: Experience with creating, updating, and maintaining ServiceNow knowledge articles and managing work queues in ServiceNow.
  • Customer Service: Strong skills in providing customer service and resolving issues.
  • Attention to Detail: Capability to execute repeatable IT tasks with accuracy and consistency.
  • Process Improvement and Workflow Development: Skills in identifying opportunities for improvement, developing new workflows, and enhancing existing processes.
  • AI Integration: Familiarity with integrating AI solutions into IT processes to drive efficiency.
  • Troubleshooting: Expertise in troubleshooting and resolving IT service issues.
  • Process Documentation: Knowledge of process documentation and workflow automation.
  • Technical Proficiency:
    • Knowledge of tools such as ServiceNow and Active Directory.
    • Familiarity with HTML or other web development coding.
  • Time Management and Task Prioritization: Ability to manage time effectively and balance routine tasks with innovation-focused initiatives.
  • Critical Thinking, Problem-Solving, & Curiosity: Ability to translate technical challenges into actionable solutions through critical thinking and curiosity.
  • Collaboration and Knowledge Sharing: Strong teamwork and communication skills to ensure seamless IT operations and shared understanding among team members.

Bonus if you have

  • Familiarity with software including Figma, LucidChart, Mentimeter, Powtoon, Adobe or other collaboration tools
  • Familiarity with project management tools and Microsoft excel 

What Accenture Federal Services employees say

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