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Operations Analyst Manager Jobs in Hackettstown, NJ

EastPoint Sports Ltd., LLC

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Customer Operations Analyst

Succasunna, NJ · On-site

$60K - $80K/yr

The Customer Operations Analyst manages day-to-day activities for assigned accounts, working cross-functionally to ensure customer orders are processed, shipped, invoiced, and completed in accordance ...

Barclays

Tax Operations Analyst

Whippany, NJ · On-site

... operational efficiency and effectiveness. Analyst Expectations * Will have an impact on the work of ... Take ownership for managing risk and strengthening controls in relation to the work you own or ...

ZELIS

IT Operations Analyst II

Bedminster, NJ · On-site

... management and payment solutions. Inc.5000 award winner: One of the fastest growing privately held ... POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational ...

ZELIS

IT Operations Analyst II

Bedminster, NJ · On-site

... management and payment solutions. Inc.5000 award winner: One of the fastest growing privately held ... POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational ...

Barclays

Senior Cyber Operations Analyst - AVP

Whippany, NJ · On-site

$100K - $129K/yr

Working collaboratively across cyber operations and wider teams, strengthens organisational ... Continuously monitor and analyse security events using Security Information and Event Management ...

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Operations Analyst Manager information

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How much do operations analyst manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for operations analyst manager in Hackettstown, NJ is $34.88, according to ZipRecruiter salary data. Most workers in this role earn between $24.86 and $41.73 per hour, depending on experience, location, and employer.

What is an operations analyst manager?

An Operations Analyst Manager is a professional responsible for overseeing the analysis and optimization of an organization's operational processes. They lead a team of analysts to identify inefficiencies, develop strategies for improvement, and implement solutions to enhance productivity and performance. This role often collaborates with other departments, utilizes data-driven decision making, and ensures that operational goals align with the company's objectives.

What are the key skills and qualifications needed to thrive as an operations analyst manager?

To thrive as an Operations Analyst Manager, you need strong analytical skills, experience in process optimization, and a background in business or management, often supported by a relevant bachelor's degree. Familiarity with data analysis tools like Excel, SQL, and business intelligence platforms, as well as certifications such as Lean Six Sigma, is typically required. Exceptional leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and driving operational improvements. These skills are crucial for identifying inefficiencies, implementing strategic solutions, and ensuring organizational success.

What are some common challenges faced by operations analyst managers, and how can they be effectively addressed?

Operations Analyst Managers often encounter challenges such as balancing data-driven insights with practical implementation, managing cross-functional communication, and adapting to rapidly changing business needs. To address these, it's important to develop strong problem-solving skills, foster open communication with stakeholders, and stay updated on industry best practices. Regular team meetings and collaboration with IT, finance, and other departments help ensure alignment and drive process improvements, making the role dynamic and impactful.

What is the difference between Operations Analyst Manager vs Operations Analyst?

AspectOperations Analyst ManagerOperations Analyst
Required CredentialsBachelor's degree; often some management experienceBachelor's degree; entry-level or related certifications
Work EnvironmentSupervisory role overseeing teams and projectsAnalyzing data, supporting operations, and reporting
Employer & Industry UsageUsed in companies with larger operations teamsCommon in various industries for operational support
Search & Comparison IntentLooking for managerial operational rolesSeeking operational analysis or support roles

The Operations Analyst Manager typically oversees teams, manages projects, and requires some management experience, whereas the Operations Analyst focuses on data analysis and supporting operational processes. The managerial role involves leadership responsibilities, while the analyst role is more focused on analysis and reporting within the same industry.

What job categories do people searching Operations Analyst Manager jobs in Hackettstown, NJ look for?

The top searched job categories for Operations Analyst Manager jobs in Hackettstown, NJ are:

What cities near Hackettstown, NJ are hiring for Operations Analyst Manager jobs?

Cities near Hackettstown, NJ with the most Operations Analyst Manager job openings:

Operations Analyst Manager jobs near you

Customer Operations Analyst

EastPoint Sports Ltd., LLC

Succasunna, NJ • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Job description

The Customer Operations Analyst manages day-to-day activities for assigned accounts, working cross-functionally to ensure customer orders are processed, shipped, invoiced, and completed in accordance with customer requirements. This role supports reliable execution across customer operations, order management, inventory coordination, and fulfillment follow-through.


I) Key Responsibilities

  • Own consistently high service levels for all customers through strong execution, clear communication, and reliable follow-through from order planning to invoicing.
  • Manage both domestic and direct import orders working cross-functionally and with 3PL partners.
  • Ensure all customer requirements are communicated and followed.

II) Job Duties

The Customer Operations Analyst will perform or be responsible for the performance of the following duties within the company.

  • Review EDI transmissions for all orders to ensure accuracy, research discrepancies between customer purchase orders and data in the ERP system. Determine corrective action plan and communicate action to appropriate personnel.
  • Maintain customer data integrity including price files, product cross reference files, etc.
  • Act as the company liaison to 3PLs to ensure accurate on-time shipments of all domestic orders in accordance with the customer’s requirements.
  • Work with 3PLs and EastPoint Asia team to address order issues (routing issues, shortages, order changes, etc.) that occur in order fulfillment.
  • Monitor changes to customer routing guides and assess the impact these changes will have on processing orders. Notify appropriate departments of changes and advise them of how the changes affect their area of responsibility.
  • Maintain and report on key performance indicators (KPIs) for assigned customers.
  • Monitor inventory in Domestic 3PL’s related to assigned accounts.  Communicate inventory issues to appropriate company personnel and work with them to find the best possible solution.
  • Analyze operational data to identify trends, patterns, and opportunities for improvement.
  • Manual order entry for those customers who are not on EDI.
  • Lead cross-functional projects, ensuring timely completion and alignment with business goals.
  • Other duties as assigned.

III) Qualifications

  • Knowledge and experience with consumer products retailers in big box and mid-tier segments. Ecommerce experience is also helpful.  5+ years' experience.
  • Proven skill with intermediate or advanced Excel including pivot tables and V/X lookups.
  • Experience with ERP software required.  Experience with EDI is preferred.
  • Proven problem-solving skills.
  • Excellent verbal, written communication, and organizational skills.
  • Strong work ethic and attention to detail.

Company Description

EastPoint Sports, headquartered in NJ, is a leading indoor and outdoor recreational sporting goods company. The company designs and develops products, manages an international supply chain, and distributes to customers through direct import and domestic replenishment programs. EastPoint Sports is always striving to provide consumers with great new products at a great value.