ZipRecruiter

Log In

1

Operations Admin Assistant Jobs in Hamilton, ON (NOW HIRING)

HelloFresh

Planning Administrator

Mississauga, ON · On-site

... * Assist the Production Planner(s) in executing and revising the daily Kitchen and Plating sequence ... Help coordinate day-to-day operational readiness by reviewing shift progress, identifying ...

GFL Environmental

Billing Administrator

Kitchener, ON · On-site

Enter data into company operational management system (OMS) for invoicing * Review paperwork from ... This hiring process may utilize machine-based systems to assist in screening and assessing ...

Denso

Plant Administrative Assistant

Guelph, ON

CA$43K - CA$54K/yr

Support, coordinate and administer meeting calendar, meeting and travel coordination, visitor ... Ensuring appropriate review, approval, and issuing of new or revised documents for operations.

Ramudden

Office Administrator

Ottawa, ON

Reporting to the Regional Manager, the Office Administrator supports daily business operations by ... Operations, Sales, and Finance to ensure efficient transaction processing. * Assist with month-end ...

previous page

Showing results 41-60

All JobsOperations Admin JobsOperations Admin Assistant JobsOperations Admin Assistant Jobs in Hamilton, ON

Operations Admin Assistant information

What is the difference between Operations Admin Assistant vs Administrative Assistant?

AspectOperations Admin AssistantAdministrative Assistant
CredentialsHigh school diploma; some roles may prefer certifications in office administrationHigh school diploma; often similar certifications
Work EnvironmentTypically in operations or logistics departments, supporting specific operational functionsGeneral office settings, supporting various departments
Employer & IndustryBusinesses with operational or logistical needs, such as manufacturing, retail, or service industriesBroad range of industries including corporate, healthcare, education
Search & Comparison IntentPeople comparing operational support roles with administrative support rolesGeneral administrative support roles

The Operations Admin Assistant focuses on supporting operational functions within a company, often working closely with logistics or production teams. In contrast, an Administrative Assistant provides broader administrative support across various departments. While both roles require similar credentials and work environments, their primary responsibilities differ based on the department they serve.

What are the key skills and qualifications needed to thrive as an operations admin assistant?

To thrive as an Operations Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, scheduling tools, and sometimes experience with ERP or CRM systems is often required. Excellent communication, time management, and multitasking abilities help set top performers apart in this role. These skills are crucial for ensuring smooth business operations, effective coordination, and supporting teams efficiently.

What is an operations admin assistant?

Operations Admin Assistants are professionals who support the daily administrative and operational functions of a business or organization. They handle tasks such as scheduling meetings, managing files and records, processing paperwork, and assisting with communication between departments. Their work helps ensure that operations run smoothly, deadlines are met, and teams have the support they need to focus on their core responsibilities. They often report to operations managers or supervisors and play a key role in maintaining organizational efficiency.

What are some common challenges an operations admin assistant might face and how can they be managed?

Operations Admin Assistants often juggle a variety of tasks such as scheduling, managing documentation, and supporting multiple team members, which can sometimes lead to competing priorities and tight deadlines. Staying organized, mastering time management, and proactively communicating with supervisors and colleagues can help manage these challenges. Utilizing productivity tools and maintaining a clear task list are also effective strategies for ensuring that nothing falls through the cracks. Regular check-ins with the operations team can help clarify priorities and foster a collaborative work environment.

What cities near Hamilton, ON are hiring for Operations Admin Assistant jobs?

Cities near Hamilton, ON with the most Operations Admin Assistant job openings:

Operations Admin Assistant jobs near you
Infographic showing various Operations Admin Assistant job openings in Hamilton, ON as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Office Administrator & Customer Experience Coordinator

Paul Davis Ottawa

Ottawa, ON • On-site

CA$50K - CA$60K/yr

Full-time

Medical, Dental

Re-posted 13 hours ago

Job description

Benefits:
  • Dental insurance
  • Health insurance

Office Administrator & Customer Experience Coordinator
 
Position Summary
 
A mind built for excellence. A spirit built for serving the customer.
 
Paul Davis Restoration Ottawa & Lanark is looking for an energetic, organized, and customer-focused professional to join our growing team.
 
As the Office Administrator & Customer Experience Coordinator, you are the first impression of our company. You will manage emergency intake, customer communication, office administration, scheduling support, and assist multiple departments to ensure projects move smoothly from the first phone call through final completion.
 
No two days are the same. One moment you may be helping a homeowner experiencing a flooded basement, while the next you're coordinating meetings, assisting Project Managers, supporting accounting, or helping prepare for a CAT (Catastrophe) response.
 
If you thrive in a fast-paced environment, enjoy helping people, and love being organized, we'd love to meet you.
 
Primary Responsibilities
 
Customer Service & Emergency Intake
  • Answer all incoming telephone calls professionally and empathetically.
  • Respond to emergency calls and gather critical loss information.
  • Create new jobs in RMS.
  • Dispatch emergency service requests.
  • Escalate emergencies appropriately.
  • Coordinate after-hours handoffs.
  • Greet customers and visitors.
  • Monitor the general office email.
  • Respond to online inquiries.
  • Maintain excellent first-call customer experience.
  • Route calls efficiently throughout the organization.
 
Customer Experience
  • Send Customer Information Packages.
  • Schedule customer appointments.
  • Confirm appointments.
  • Coordinate access with homeowners, tenants, property managers and adjusters.
  • Follow up with customers regarding outstanding items.
  • Handle customer concerns professionally.
  • Support customer satisfaction initiatives.
  • Assist with Google Reviews and customer feedback.
  • Ensure work authorizations are received.
  • Maintain professionalism during stressful customer situations.
 
Administrative Support
  • Support the General Manager and Operations team.
  • Prepare correspondence and reports.
  • Assist with meeting preparation.
  • Maintain office supplies.
  • Receive deliveries.
  • Organize office filing systems.
  • Maintain digital project records.
  • Assist HR with onboarding paperwork.
  • Coordinate employee uniforms and PPE.
  • Assist with company events.
  • Maintain training records.
  • Support health & safety documentation.
  • Coordinate boardroom bookings.
  • Assist with vehicle and equipment administration.
  • Help prepare management reports and dashboards.
 
Operations Support
  • Assist Project Managers with administrative tasks.
  • Create work orders.
  • Create purchase orders.
  • Update project files.
  • Track customer documentation.
  • Support scheduling activities.
  • Coordinate subcontractor appointments.
  • Monitor project milestones.
  • Help ensure documentation is complete.
  • Assist with closeout packages.
  • Support compliance documentation.
  • Coordinate permit documentation.
  • Assist with deficiency tracking.
  • Support production meetings.
 
Accounting Support
  • Assist with invoice routing.
  • Track missing vendor invoices.
  • Support collections administration.
  • Help maintain customer files.
  • Verify supporting documentation.
  • Assist with job closeouts.
  • Coordinate certificates of completion.
 
CAT (Catastrophe) Response
 
During CAT events this role becomes mission critical.
Responsibilities include:
  • High-volume emergency intake.
  • Dispatch support.
  • Customer updates.
  • Resource tracking.
  • Scheduling assistance.
  • Administrative support for emergency operations.
  • Tracking inspection counts.
  • Supporting production reporting.
  • Assisting leadership with daily CAT reporting.
  • Helping coordinate surge staffing.
 
Qualifications
  • 2+ years customer service or administrative experience.
  • Excellent telephone skills.
  • Strong Microsoft Office skills.
  • Excellent written communication.
  • Strong attention to detail.
  • Comfortable multitasking.
  • Able to prioritize quickly.
  • Professional demeanor.
  • Restoration or construction experience considered an asset.
  • Experience with RMS, Encircle, QuickBooks or CRM systems considered an asset.
 
Success Looks Like
  • Customers receive exceptional service.
  • Calls are answered promptly.
  • Emergency jobs are dispatched accurately.
  • Office runs efficiently.
  • Documentation is complete.
  • Team members receive timely support.
  • Customers consistently recommend Paul Davis.