Operational Technology Manager Jobs in Nevada (NOW HIRING)

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** Job Summary The Department of Public Safety (DPS) is recruiting to fill a Supervisor, IT Business Analyst (Application and Technology Manager) within the Research and Planning Technology Division in Carson City. Under the general direction of the Chief of Research and Planning Technology, the incumbent manages the Applications and Information Technology staff within the Division.

The incumbent serves as a senior manager accountable for the planning, deployment, and operational support of the Department's application portfolio and the supporting information technology services on which DPS programs depend. Work is performed with significant independence and discretion and decisions made by the incumbent have broad operational, fiscal, and strategic impact across the Department. A primary responsibility of this position is the direct supervision of the Applications and Information Technology staff, a team that includes third party vendors, systems and business analysts, and technical support personnel.

The incumbent trains, mentors, and evaluates subordinate staff; establishes performance standards and work assignments; and creates professional development plans that align individual growth with Division objectives. Through coaching, structured feedback, and modeling of professional standards, the incumbent builds a cohesive, technically proficient team capable of supporting a diverse and evolving application landscape. The incumbent directs the management of DPS business applications; overseeing their contracts, configuration, integration, maintenance, and eventual retirement.

This work encompasses both internally developed systems and commercial off-the-shelf platforms that support Department programs and services. The incumbent is responsible for ensuring that application architecture, security posture, data integrity, and compliance practices meet State and Federal standards, as well as the expectations of program partners and auditors. Vendor relationships, software contracts, and service level agreements supporting these applications fall within the incumbent's scope and the position is expected to negotiate, monitor, and enforce performance against contractual commitments.

The incumbent ensures that disciplined release management, change control, and quality assurance practices are followed across application teams so that production systems remain stable, secure, and trustworthy. In addition to application stewardship, the incumbent oversees the delivery of information technology services within the Division including system administration, infrastructure support, and end-user services as assigned. The incumbent coordinates closely with the Governors Technology Office and other State partners on shared infrastructure, networking, and security services, ensuring that Department needs are clearly represented and effectively met.

The incumbent is accountable for incident response, problem management, and continuous improvement of IT service delivery; establishing the metrics, runbooks, and escalation paths necessary to sustain reliable operations. The incumbent serves as project leader on the most complex and consequential application and information technology initiatives undertaken by the Division. In this capacity, the incumbent defines project scope, objectives, deliverables, and success criteria; prepares the project justifications required to secure funding and approval; and manages project funding, resource allocation, timelines, status reporting, and implementation plans through to completion.

Beyond day-to-day operations, the incumbent is responsible for long-range, broad-based planning for the application portfolio and supporting technology services. This includes evaluating emerging technologies, recommending strategic investments aligned with Department priorities, and developing the policies, standards, and procedures that govern application development and IT operations. The incumbent represents the Division in cross-functional working groups, governance forums, and vendor engagements where technical, contractual, and operational interests must be balanced.

The position is expected to exercise independent judgment, communicate effectively with executive leadership and external stakeholders, and contribute to the strategic direction of the Research and Planning Technology Division as a member of its leadership team. Essential Qualifications Three or more years of applicable experience as described in the job duties with a minimum of one-year supervisory experience preferred and graduation from high school or equivalent education. Job Duties Apply recognized data processing concepts to business process plans and analyses.

Develop work and/or data flow diagrams that illustrate and describe functional processes of the system. Document business and functional requirements for proposed projects. Review and document test results to assess the accuracy and completeness of application code.

Monitor quality assurance. Research and evaluate computer hardware and software needs. Analyze business processes, propose improvements, and identify work processes that may be automated.

Define potential benefits of proposed systems or deficiencies to be corrected in the existing system. Define and document data definitions and relationships to be used in the foundation of systems development. Develop procedural alternatives in the absence of properly operating software.

Consult with stakeholders to determine business function and end-user requirements. Conduct alternative analyses and develop written requirements for proposed systems and applications. Train individuals in the use of the system and system software.

Test systems functionality by preparing test plans and participating in quality assurance. Initiate system work requests. Develop bridging specifications to program areas that interact with processes and output.

Consult with programmers regarding the technical requirements, logic, and deficiencies of programs. Participate in recommending and justifying resource allocations and expenditure decisions. Assist in procedure development, evaluation, preparation, and modification.

Develop transition plans. Participate in training development and presentation. Review, analyze, and interpret the effects of federal and State laws, regulations, and agency policies.

Write technical requirements for grant proposals. Prepare documentation for the computer system manual. Serve as project leaders and define and manage project scope and objectives.

Prepare project justifications, timelines, status reports, and implementation plans. Implement projects. Assist in budget preparation, make purchase requests, and track and record expenditures and costs.

Manage project funding and resource allocation. Provide technical guidance to contractors and staff. Responsible for long-range, broad-based planning for a variety of automated programs.

Develop policies and procedures. Train, supervise, schedule, and evaluate the performance of employees, and other supervisory duties as appropriate for managing people. Perform related duties as assigned.

Knowledge, Skills, and Abilities This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Knowledge of: System documentation principles; business process planning and analysis; project team dynamics; project control techniques, including cost estimating and resource scheduling; program budgeting.

Supervisory principles and practices; State purchasing; basic principles and practices of training and providing procedural direction to others. Skill in: Researching, writing, and presenting program plans, statistical and narrative reports, and requests for proposals. Interpreting and applying broad statutes and regulations to specific situations.

Establishing and maintaining project priorities, timelines, and completion dates. Providing technical and professional guidance to staff. Ability to: Plan, implement, and maintain information systems on an agency-wide basis; perform feasibility studies/cost benefit analysis for information systems; set priorities that accurately reflect the relative importance of agency goals and objectives; logically analyze problems of considerable complexity.

Lead and motivate a diverse staff, set clear goals, delegate tasks effectively, and foster a positive and inclusive work environment. Communicate both verbally and in writing to audiences of various social, educational, and economic backgrounds. Resolve conflicts and mediate, negotiate, and exchange ideas, information, and opinions with employees, customers, or agencies; diffuse hostile situations respectfully and tactfully.

Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.